Current jobs related to Paycom Specialist - Oklahoma City OK United States - Paycom Payroll Llc

  • Sales Enablement Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States Paycom Full time

    Job DetailsLevel: EntryJob Location: Oklahoma City Office - Oklahoma City, OKPosition Type: Full TimeEducation Level: Bachelors or EquivalentExperience: 1+ years of professional experience in business, communication, customer service and/or related fields including experience with PaycomJob DescriptionThe Sales Codes and Enablement Specialist I plays a...

  • New Client Setup Specialist

    1 month ago

    Oklahoma City, United States Paycom Full time

    Job DetailsLevel Entry Job Location Oklahoma City Office - Oklahoma City, OK Position Type Full Time Education Level Bachelors or Equivalent Experience Travel Percentage None Job Category Client Setup & Service Description The NCS Specialist is responsible for onboarding and guiding new clients to achieve their first successful payroll within Paycom. The NCS...

  • New Client Onboarding Specialist

    1 week ago

    Oklahoma City, Oklahoma, United States Paycom Full time

    Job DetailsLevelEntryJob LocationPaycom Office - Oklahoma City, OKPosition TypeFull TimeEducation LevelBachelors or Equivalent ExperienceTravel PercentageNoneJob CategoryClient Setup & ServiceJob DescriptionThe Paycom Client Setup Specialist is responsible for onboarding and guiding new clients to achieve their first successful payroll within Paycom. This...

  • ACA Specialist

    4 days ago

    Oklahoma City, Oklahoma, United States Paycom Full time

    Job DetailsLevel: EntryJob Location: Paycom Reno Hub - Oklahoma City, OKPosition Type: Full TimeEducation Level: Bachelors or Equivalent ExperienceTravel Percentage: NoneJob Category: Client Setup & ServiceDescriptionThe ACA Specialist will be responsible for the implementation and service of the ACA product purchased by clients.ResponsibilitiesBuild and...

  • Product Setup Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States Paycom Online Full time

    Job Title: Product Setup SpecialistThe Product Setup Specialist will be responsible for building and implementing various Paycom modules and products booked.Responsibilities:Convert information submitted from clients into appropriate product setup specifications.Ensure that all sold products are set up accurately and timely.Provide knowledge and information...

  • New Client Setup Specialist

    4 weeks ago

    Oklahoma City, United States Paycom Online Full time

    The NCS Specialist is responsible for onboarding and guiding new clients to achieve their first successful payroll within Paycom. The NCS Specialist will help educate new clients, customize system setup to client’s needs, and ensure the smooth adoption of the Paycom solution. RESPONSIBILITIES Implement Paycom’s solutions to clients, following Paycom’s...

  • New Client Onboarding Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States Paycom Full time

    Job SummaryWe are seeking a highly skilled New Client Setup Specialist to join our team at Paycom. As a key member of our client onboarding process, you will be responsible for guiding new clients through the implementation of our software, ensuring a seamless experience and successful first payroll.ResponsibilitiesServe as the primary point of contact for...

  • Implementation Validation Specialist

    3 weeks ago

    Oklahoma City, United States Paycom Full time

    Job DetailsLevel Entry Job Location Oklahoma City Office - Oklahoma City, OK Position Type Full Time Education Level High School/GED Travel Percentage None Job Category Client Setup & Service Description The Implementation Validation Specialist is responsible for reviewing the critical processes required for a successful implementation. This position...

  • New Client Onboarding Specialist

    1 month ago

    Oklahoma City, Oklahoma, United States Paycom Full time

    Job SummaryThe New Client Setup Specialist is responsible for onboarding and guiding new clients to achieve their first successful payroll within Paycom. This role requires strong organizational skills, software troubleshooting experience, and the ability to consistently and effectively execute client meetings with business acumen. The ideal candidate will...

  • NCS Data Extraction Specialist

    1 week ago

    Oklahoma City, Oklahoma, United States Paycom Full time

    Job SummaryThe NCS Data Extraction Specialist plays a crucial role in the client onboarding process at Paycom. This position involves extracting and migrating data necessary for successful client implementation. The ideal candidate will collaborate with clients and internal customers to obtain vital client payroll information, ensuring timely and accurate...

  • Data Extraction Specialist

    1 week ago

    Oklahoma City, Oklahoma, United States Paycom Online Full time

    Job DescriptionThe NCS Data Extraction Specialist plays a crucial role in the client onboarding process by extracting and migrating data necessary for successful implementation of new clients to the Paycom solution. This position collaborates with clients and internal customers to obtain vital client payroll information, including employee demographics,...

  • Public Records Specialist

    4 months ago

    Oklahoma City, United States Paycom Full time

    The Public Records Specialist is primarily responsible for processing Public Records products related to employment screening. This position is accountable for working within the Federal, State, Client, and Paycom reporting guidelines to provide accurate background screening results. RESPONSIBILITIES Conducts criminal analysis of applicants utilizing...

  • Implementation Validation Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States Paycom Online Full time

    Job SummaryThe Implementation Validation Specialist is responsible for ensuring the quality of Paycom's implementation processes. This role involves reviewing and validating implementation data to ensure it meets specified requirements.Key ResponsibilitiesReview and score specific items on assigned service-related tasks to ensure consistency and accuracy for...

  • Implementation Validation Specialist

    1 month ago

    Oklahoma City, Oklahoma, United States Paycom Full time

    Job SummaryThe Implementation Validation Specialist plays a critical role in ensuring the quality of Paycom's implementations. This position is responsible for reviewing and validating critical processes to guarantee a successful implementation. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work...

  • New Client Onboarding Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States Paycom Online Full time

    Job Title: New Client Setup SpecialistThe New Client Setup Specialist is a key member of our team, responsible for ensuring a seamless onboarding experience for new clients. This role involves guiding clients through the implementation process, educating them on our software, and customizing setup to meet their specific needs.Responsibilities:Serve as the...

  • Public Records Specialist

    2 weeks ago

    Oklahoma City, United States Paycom Full time

    Job DetailsLevel Entry Job Location Paycom Reno Hub - Oklahoma City, OK Position Type Full Time Education Level High School/GED Travel Percentage None Job Category Client Setup & Service Description The Public Records Specialist is primarily responsible for processing public records products related to employment screening. This position is accountable for...

  • Public Records Specialist

    6 days ago

    Oklahoma City, United States Paycom Full time

    The Public Records Specialist is primarily responsible for processing public records products related to employment screening. This position is accountable for working within the federal, state, client and Paycom reporting guidelines to provide accurate background screening results. RESPONSIBILITIES Conducts criminal analysis of applicants using electronic...

  • Implementation Validation Specialist

    2 months ago

    Oklahoma City, United States Paycom Online Full time

    The Implementation Validation Specialist is responsible for reviewing the critical processes required for a successful implementation. This position provides world-class support to the rest of the implementation teams by aligning validation requirements with implementation processes, building confidence in those requirements through necessary communication,...

  • Tax Credit Specialist

    3 weeks ago

    Oklahoma City, Oklahoma, United States Paycom Full time

    Job SummaryThe Tax Credit Specialist at Paycom plays a vital role in supporting our clients and sales teams by providing full-service support for the WOTC Program. This includes implementation, credit calculations, and ensuring compliance with IRS submission guidelines.Key ResponsibilitiesProcess an average of 50 Tax Credit applications weekly, including...

  • Client Receivable Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States Paycom Online Full time

    Job Title: Client Receivable SpecialistThe Client Receivable Specialist plays a crucial role in ensuring the smooth processing of reverse wire requests, applying client funds, and researching unapplied cash. This position is responsible for validating each client's payroll is funded before payment files are transmitted to our banks, ultimately allowing their...

Paycom Specialist

2 months ago

Oklahoma City OK United States Paycom Payroll Llc Full time
The Paycom Specialist is responsible for providing world-class service and support to clients. They retain and strengthen client relationships by providing full-picture solutions and best practice management. The Paycom Specialist will leverage technology to ensure clients see a return on their investment by providing guidance to clients in all areas of the system and influencing clients to utilize system best practices to align with employee usage strategies.

RESPONSIBILITIES

Manage and build relationships with assigned book of long-term clients via phone and e-mail
Investigate, troubleshoot and resolve a high volume of more routine/standard client inquiries received through both phone and e-mail while anticipating additional questions and needs
Uses basic knowledge of job procedures and Paycom system best practices to solve routine problems that may at times require interpretation or analysis to understand
Provide proactive service and consultation to maximize client employee usage and overall system utilization
Contribute to client retention and satisfaction through timely follow-up and completion of issues
Determine appropriate resources necessary for each client inquiry and issue resolution
Communicates information to assigned book of long-term clients that requires some explanation or interpretation
Receives instruction, guidance and direction from more senior level specialists
Coordinate with internal departments and more senior level specialists as needed to resolve client projects. Enter relevant information into the CRM system after each contact to ensure quality data to enable effective client retention
Train clients in the use of the Paycom system, proactively identifying new client users and providing one-on-one system training when appropriate
Ensure payrolls for all assigned accounts are processed with 100% accuracy
Actively engage in continuous learning and self-improvement to complete required training programs, enhance system knowledge and stay up to date on legislation impacting clients
Provide system feedback to product management on behalf of clients

Shift Options:

8am - 5pm

Education/Certification:

Bachelors Degree

PREFERRED QUALIFICATIONS

Experience:

Stable work history
Some experience troubleshooting more routine/standard client accounts/inquiries utilizing problem-solving and analytical skills under moderate supervision
Basic professional customer service experience
Knowledge of basic auditing and reconciliation
Experience as a user of the Paycom system
Experience utilizing excel for imports and exports of data with ability to perform moderately complex tasks, such as working with large data sets, pivot tables and completing formulas.

Skills/Abilities:

Technically savvy with the ability to instruct clients on the use of Paycom products
Comfortable with high volume inbound and outbound calls and using persuasion and influence to drive outcomes.
Strong relationship building ability
Professional communication through phone, email, and in person
Strong listening skills and ability to apply empathy.
Computer skills in Windows and MS office and the ability to easily learn new applications.
Ability to work within a team to initiate solutions and to assist team members in meeting performance goals.
Adapt and thrive in a fast-paced, changing environment
Self-motivated to complete assigned tasks and projects on time
Ability to maintain organization of multiple tasks and projects
Strong attention to detail
Ability to maintain professional communication during all client interactions
Perpetual learner
Willingness to work overtime and additional hours outside normal shift. Working some weekends will be required to meet team and department goals.

COMPETENCIES

Customer Focus: Builds strong customer relationships and delivers customer-centric solutions
Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives
Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations
Ensures Accountability: Holds self and others accountable to meet commitments

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: