Current jobs related to Distribution Center Customer Service Associate - Salt Lake City UT United States - Genuine Parts Company


  • Salt Lake, Utah, United States SRS Distribution Full time

    The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our...


  • Salt Lake City, United States SRS Distribution Full time

    The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our...


  • Salt Lake City, UT, United States Genuine Parts Company Full time

    We are a Parts Store and SO much more and we are looking for even more great talent to join our NAPA family! We have lots of parts available to our customers and this role as a Warehouse Associate plays a major part in getting these parts from our warehouse/stockroom to our stores. Think about how great you will feel in knowing that you made a difference in...


  • Salt Lake City, United States TireCo Full time

    Job DetailsJob Location Salt Lake City - Salt Lake City, UT Salary Range $22.50 - $22.50 Hourly DescriptionJOB TITLE: Distribution Center Lead As a Distribution Center Lead for Tireco Distributors, you will oversee the distribution center, work closely with management, customers, and team members. You will maintain a safe, clean, and organized environment,...


  • Salt Lake City, United States RealTruck.com Full time

    Description POSITION SUMMARYThe Distribution Center Supervisor will oversee daily operations within our Salt Lake City regional distribution center, ensuring that all processes are running smoothly, efficiently, and safely. This role will involve supervising a team of associates, coordinating workflow, and addressing any operational issues that arise. This...


  • Salt Lake City, United States RealTruck E-Commerce LLC Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThe Distribution Center Supervisor will oversee daily operations within our Salt Lake City regional distribution center, ensuring that all processes are running smoothly, efficiently, and safely. This role will involve supervising a team of associates, coordinating workflow, and addressing any operational issues...


  • Salt Lake City, United States RealTruck E-Commerce LLC Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThe Distribution Center Supervisor will oversee daily operations within our Salt Lake City regional distribution center, ensuring that all processes are running smoothly, efficiently, and safely. This role will involve supervising a team of associates, coordinating workflow, and addressing any operational issues...


  • Salt Lake, Utah, United States Truck Hero Full time

    Job Title: Senior Distribution Center ManagerAt Truck Hero, we are seeking a highly skilled and experienced Senior Distribution Center Manager to lead our regional distribution operations. As a key member of our team, you will be responsible for planning, directing, and controlling warehouse operations to ensure efficient and accurate processing of customer...


  • Salt Lake, Utah, United States Truck Hero Full time

    Job Title: Senior Distribution Center ManagerAt Truck Hero, we are seeking a highly skilled and experienced Senior Distribution Center Manager to lead our regional distribution center. As a key member of our team, you will be responsible for planning, directing, and controlling warehouse operations to ensure efficient and accurate processing of customer...


  • Salt Lake, Utah, United States Updike Distribution Logistics Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Updike Distribution Logistics.Key Responsibilities:Provide exceptional customer service to accounts, ensuring overall satisfaction and representing customer needs within the organization.Organize, input, and update relevant data, including...


  • Salt Lake, Utah, United States Post Holdings Full time

    Job Title: Distribution Center ManagerWe are seeking a highly skilled and experienced Distribution Center Manager to lead our Salt Lake City, Utah facility. As a key member of our Supply Chain team, you will be responsible for overseeing the daily operations of the distribution center, ensuring the safe and efficient movement of products to our...


  • Salt Lake, Utah, United States Knight Agency (Andres Szkolnik) - DE Full time

    Job Title: Cleaner Distribution CenterLocation: Salt Lake City, UTABM, a leading provider of integrated facility solutions, is seeking a skilled Cleaner to join our team at a large distribution center. As a Cleaner, you will be responsible for maintaining a clean and safe environment for our employees and customers.Responsibilities:Clean and maintain...


  • Salt Lake, Utah, United States RealTruck Full time

    Job SummaryThe Distribution Center Supervisor will oversee daily operations within our Salt Lake City regional distribution center, ensuring that all processes are running smoothly, efficiently, and safely. This role will involve supervising a team of associates, coordinating workflow, and addressing any operational issues that arise.Key...


  • Salt Lake, Utah, United States Post Holdings Full time

    Job Summary:We are seeking a highly skilled and experienced Sr. Distribution Center Manager to lead our distribution center operations in Salt Lake City, Utah. As a key member of our Supply Chain team, you will be responsible for overseeing the daily operations of the distribution center, ensuring efficient and safe delivery of products to our customers.Key...


  • Salt Lake, Utah, United States TireCo Full time

    Job Title: Distribution Center LeadAt TireCo, we are seeking a highly skilled and experienced Distribution Center Lead to oversee the daily operations of our distribution center. As a key member of our team, you will be responsible for ensuring the efficient and safe movement of goods, managing inventory, and leading a team of warehouse staff.Key...


  • Salt Lake, Utah, United States Golden Customer Care Full time

    Job OverviewGolden Customer Care is seeking a highly skilled Assistant Manager, Web Support to provide leadership and operational oversight to our Web Support Representatives. This role involves effectively communicating, coaching, and managing directives to achieve company goals and departmental KPIs.Key Responsibilities:Propose innovative ideas to improve...


  • Salt Lake, Utah, United States Haemonetics Full time

    We are seeking a highly skilled and experienced Distribution Center Manager to oversee the operations of our distribution facilities. The ideal candidate will have a strong background in logistics and supply chain management, with a proven track record of improving efficiency and reducing costs.Key Responsibilities:Manage and optimize daily warehouse...


  • Salt Lake, Utah, United States Knight Agency (Andres Szkolnik) - DE Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Distribution Center Cleaner to join our team at Knight Agency (Andres Szkolnik) - DE. As a key member of our facilities team, you will be responsible for maintaining a clean and safe environment for our employees and customers.Responsibilities:Clean and maintain assigned areas, including...


  • Salt Lake, Utah, United States Golden Customer Care Full time

    Job OverviewGolden Customer Care is seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle multiple customer accounts simultaneouslyResearch and resolve customer complaints and...


  • Salt Lake, Utah, United States Michael Foods Full time

    Job Title: Sr. Distribution Center ManagerPost Consumer Brands is seeking a highly skilled and experienced Sr. Distribution Center Manager to lead our West Coast hub distribution center in Salt Lake City, Utah. As a key member of our Supply Chain team, you will be responsible for overseeing the daily operations of the distribution center, ensuring the safe...

Distribution Center Customer Service Associate

2 months ago


Salt Lake City UT United States Genuine Parts Company Full time

Job Description

Job holder is responsible for performing any other duties as assigned by management. List the significant activities that support that function, for instance manage the annual store audit process. Where possible use language that ties the job back to the company mission and vision.

 

Responsibilities

  • Reviews and corrects coding for bills from HQ.
  • Processes for correcting EDI or keys receipt of parts for incoming freight.
  • Runs reports and reviews " old" open positions. Deletes old lines as necessary so parts can be reordered for DC stock.
  • Writes checks at DC and maintains manual check log.
  • Performs end of day accounting for stores and the transferring of funds from local bank account to HQ's bank account. Handles bad checks from customers of stores (do a journal entry and fill out Global Services payment slip). Investigates credit card disputes. Answers cash on demand calls by accessing store's AR to get true total of stores purchases.
  • Researches results from jobber short paying DC, identifies and passes on to RGN clerk to do further research into each deducted item.
  • Distributes month end AR statement to stores. Stores can get statement from Storefront but may also mail or email.
  • Maintains miscellaneous account for transactions where funds are received from outside and then paid for various activities.
  • Generates report where info is plugged in by the DC for any store ARs that are past due (equal to or over $1000) and distributes to HQ.
  • Reconciles the bank account that all deposits go in to from local depository account to HQ's bank account.
  • Processes local non-NAPA supplier's item that will be keyed as a SPOM order.
  • Keys class credit (parts coming back to DC) manually for stores as needed.
  • Checks nightly billing report to ensure store has placed an order. Calls store to check if order was placed but did not go through.
  • Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores.
  • Ensures orders are completed that are keyed and purchased as factory special order from suppliers.
  • Verifies that parts reported as damaged or is defective is within acceptable time period so part can be sent back to manufacturer or repair depot to get repaired.
  • Ensures transfers go between a local and jobber or independent jobber when no account between the stores exists.
  • Generates weekly reports such as stockroom received but didn't " scan ship" product and customer potentially received product but did not get billed.
  • Sets up new rebate accounts, makes account revisions, and issues rebate credit to local and independent stores. Corrects rebate errors daily.
  • Processes updated storefront with bulletins, new stores, etc.
  • Retrieves and distribute mail. Needs to come from stockroom in a timely manner.
  • Performs filing as needed.
  • Resolving orders not transmitted to RADS.
  • Processes bid proposals.
  • Processes paperwork to fulfill IBS contract requirements.
  • Ensures all paperwork and processes followed for items sold outside of US.
  • Enters data for stock orders for Non-TAMS stores.
  • Charge stores as needed for class pick up and handling.
  • Makes claims to carriers for damaged freight.
  • Issues credit to store for miscellaneous reasons as needed.
  • Ensures nightly billing process is set up and runs.
  • Creates manual hard copy of returns for items that do not have a specific AR number to be submitted to the correct supplier for credit issuance.
  •  

Qualifications

  • High School Diploma or equivalent work experience required.
  • 2 years + of general office / clerical experience.
  • 1 year of bookkeeping experience
  • JD Edwards / PeopleSoft (AP/GL/Sales Order Entry/Customer Service Modules) experience is a plus
  • Must be able to work in a team environment.
  • Must be detail minded.
  • Must be able to problem solve.
  • Must be able to make decisions.
  • Must have excellent phone skills.
  • Must have great communication skills.
  • Must have complaint handling skills.
  • Able to speak clearly and listen attentively.
  • Must be self-motivated.
  • Must have clear handwriting skills.
  • Capable of recognizing and distinguishing letters and numbers (both visually and orally) and remembering their sequence.
  • Must demonstrate professional business etiquette.
  • Must know Internet Explorer/web navigation.
  • Must know PC's / Windows (PDF, XLS, DOC, TXT, JPEG, BMP, GIF, TIF file formats).
  • Must know Outlook. Must know Microsoft Excel (basic formulas and workbook set up).
  • Must know Microsoft Word (including object insertion).
  • Document management systems experience is a plus.
  • Must know office equipment (copying, scanning)
  • Regularly required to sit use hands to finger, handle, or feel reach with hands and arms and talk or hear.
  • Occasionally required to stand, walk and stoop, kneel, crouch, or crawl.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.