Senior Distribution Center Manager

3 days ago

Salt Lake, Utah, United States Truck Hero Full time
Job Title: Senior Distribution Center Manager

At Truck Hero, we are seeking a highly skilled and experienced Senior Distribution Center Manager to lead our regional distribution center. As a key member of our team, you will be responsible for planning, directing, and controlling warehouse operations to ensure efficient and accurate processing of customer orders.

Key Responsibilities:
  • Plan, direct, and control warehousing, distribution, and transportation activities for the DC.
  • Direct operations managers to coordinate, motivate, and direct all staff within the operation.
  • Work cross-functionally with the customer fulfillment team to ensure customer orders are processed according to business standards.
  • Ensure the facility is properly organized and has the necessary manpower, equipment, and systems to perform all necessary functions efficiently and accurately.
  • Hire, develop, and maintain a productive team through training, coaching, and career development.
  • Oversee DC operations to ensure policies and procedures are followed and systems are adequate to comply with company quality, safety, and HR requirements.
  • Manage the local RDC budget.
  • Ensure all department operating standards are understood and maintained. Routinely review actual production levels versus expected/budgeted levels with staff.
  • Review key performance indicators and determine necessary changes to meet future needs.
  • Identify root causes for gaps by analyzing historical and current data, as well as RDC, company, and industry trends.
  • Guide the local management team in developing action plans regarding operational gaps.
Requirements:
  • Bachelor's Degree in logistics, business, or a related field.
  • 10+ years of experience in distribution and fulfillment in both B2B and B2C.
  • 3-5 years of experience at a manager or senior manager level in a distribution operation.
Competencies:
  • Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation.
  • Customer Service - Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
  • Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks.
  • Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against a standard of excellence.
  • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
  • Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position.

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