Current jobs related to Help Desk Specialist - Washington - General Dynamics Information Technology
-
Help Desk Specialist
1 week ago
Washington, United States Isys Technologies Full timeI 2 X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I 2 X is ready to offer you the chance to Help Desk, Technical Support, Specialist, Microsoft, Help, Desktop Support
-
Help Desk Specialist
4 days ago
Washington, United States JASINT Full timeJob DescriptionJob DescriptionJob Title: Help Desk SpecialistLocation(s): Pentagon (Remote)Hours: Regular Full-TimeClearance Requirements: NoneCitizenship: US Citizenship RequiredScope:Provide Tier 1 and Tier 2 Help Desk Support services for the Washington Headquarters Services (WHS) / Executive Services Division (ESD), Parking Management Office (PMO)’s...
-
Help Desk Specialist
3 months ago
Washington, United States LHH Full timeHelp Desk Specialist - Entry Level (Contract - Possible Extension / May become Full Time)Hourly Pay: Between $23-$27, Depending on ExperienceCommute: Onsite in Washington, DCPreferred Qualifications: Experience Supporting End Users (Hardware and Software) Experience with Ticketing VOIP Phone Systems Experience Windows/Mac and Application Support Desktop...
-
Help Desk Specialist
3 weeks ago
Washington, United States Seneca Resources Full timePosition Title: Help Desk Tier 1Location: United StatesEnvironment: HybridPosition Status: Contract-to-hirePay rate: $25/hr.+Position Description: The Tier 1/ Customer Technical Specialist is responsible for the technical support assisting end users with their day-to-day technical duties and issues. The selected individual will provide fast and useful...
-
Help Desk Specialist
3 weeks ago
Washington, United States Seneca Resources Full timePosition Title: Help Desk Tier 1Location: United StatesEnvironment: HybridPosition Status: Contract-to-hirePay rate: $25/hr.+Position Description: The Tier 1/ Customer Technical Specialist is responsible for the technical support assisting end users with their day-to-day technical duties and issues. The selected individual will provide fast and useful...
-
Help Desk Staff/Specialist
1 month ago
Washington, United States NextGen IT Services Full timeJob DescriptionJob DescriptionHelp Desk Staff/SpecialistResponsibilities:This vital position is responsible for providing direct support to end users onsite and remote, and tracking all Help Desk metrics every week, including some new/open incidents, classification of incidents by tier and assigned group, and number of resolved instances.Receive customer...
-
Help Desk Specialist
1 month ago
Washington, United States ALTA IT Services Full timeJob DescriptionJob DescriptionHelp Desk Specialist (Intermediate)ONSITE in Washington DC NWShift is 8:00am – 4:30pmPer Federal Govt Sector U.S Citizenship is requiredAbility to pass Federal background check is required for Level 4 Public Trust Clearance This role is onsite, 5 days a week Mon-Friday BACKGROUND:The Application and Computer Services section...
-
Help Desk Tier I Specialist
1 week ago
Washington, United States RightDirection Technology Solutions LLC Full timeRDTS is seeking a cleared Tier I Help Desk Specialist to support the U.S. Dept of State in Washington, D.C. This role shall support the help desk within the Human Resources bureau on the Global Talent Management (GTM) program. It is full-time, standard work week and hours, and hybrid (one week a month onsite in D.C.). Requirements GTM Help Desk Specialist -...
-
Help Desk Specialist
1 month ago
Washington, United States CHANGING TECHNOLOGIES Full timeJob DescriptionJob DescriptionJob description Job Title: Helpdesk SpecialistLocation: Washington, DCDepartment of Office of the Chief Technology OfficerJob Type: OnsiteContract Length: 1 Year Contract with Possible ExtensionPay rate- $32/HourResponsibilities: 1. Responds to and diagnoses problems through discussion with users. 2. Ensures a timely process...
-
Help Desk Specialist
4 weeks ago
Washington, United States ProSphere Full timeOverview Planned Systems International, Inc (PSI) is seeking a Help Desk Specialist to support our Government customer in Washington, DC for our DoS PHIMS contract. Location: Washington, DC Clearance: Active Secret Clearance Essential Functions and Job Responsibilities Manage user accounts, applications, Service Now ticketing system,...
-
Help Desk specialist with Training exp
1 month ago
Washington, United States ARK Solutions, Inc. Full timeCLIENT: FederalPosition : Help Desk Supervisor with Training exp Long term Contract until 2027 endWashington, DC (Onsite)Education: Undergraduate degree valued.Required Skills: - At least two years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users, is...
-
Help Desk specialist with Training exp
1 month ago
Washington, United States ARK Solutions, Inc. Full timeCLIENT: FederalPosition : Help Desk Supervisor with Training exp Long term Contract until 2027 endWashington, DC (Onsite)Education: Undergraduate degree valued.Required Skills: - At least two years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users, is...
-
Help Desk Specialist
1 week ago
Washington, United States Hartwig Staffing Full timeHartwig Staffing is partnered with a company based out of Washington D.C. that is looking to add a contract Help Desk Specialist to their team. Compensation for this role is up to $35 per hour. This is an on-site position. Requirements: Associate degree with 5+ years of relevant experience. Required experience with ServiceNow ticketing system. Flexibility...
-
Help Desk Specialist
1 month ago
Washington, United States Hartwig Staffing Full timeJob DescriptionJob DescriptionHartwig Staffing is partnered with a company based out of Washington D.C. that is looking to add a contract Help Desk Specialist to their team. Compensation for this role is up to $35 per hour. This is an on-site position.Requirements:Associate degree with 5+ years of relevant experience.Required experience with ServiceNow...
-
Help Desk Specialist
1 month ago
Washington, Washington, D.C., United States General Dynamics Information Technology Full timeReq ID: RQ182935Type of Requisition: RegularClearance Level Must Be Able to Obtain: NonePublic Trust/Other Required: OtherJob Family: Help DeskSkills:Computer Hardware,Computer Systems,Remote Support,Technical Support,TroubleshootingCertifications:CompTIA A+ - CompTIA - CompTIAExperience:3 + years of related experienceUS Citizenship Required:YesJob...
-
Web Application Support Specialist--Help Desk
1 month ago
Washington, United States netPolarity, Inc. (Saicon Consultants, Inc.) Full timeDuration: 1 - 3 month contract W2 only- with possible extension US Citizen onlyPublic Trust Clearance Required to Start - YesThe Application Support Specialists will review, analyse, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and resolution adhering to defined SLA metrics.Applications requiring support include Analytic...
-
Web Application Support Specialist--Help Desk
1 month ago
Washington, United States netPolarity, Inc. (Saicon Consultants, Inc.) Full timeDuration: 1 - 3 month contract W2 only- with possible extension US Citizen onlyPublic Trust Clearance Required to Start - YesThe Application Support Specialists will review, analyse, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and resolution adhering to defined SLA metrics.Applications requiring support include Analytic...
-
Senior Help Desk Specialist
4 weeks ago
Washington, United States Agil3 Technology Solutions (A3T) Full timeJob DescriptionJob DescriptionA3T is looking for a Senior Help Desk Specialist to support our team in execution of Information Technology (IT) and Cyber Security (CS) support to a federal government agency and its mission partners. Job Duties:Supervise helpdesk staff, assign work, train new contract personnel, and other tasks associated with leading a...
-
Help Desk Specialist
1 month ago
Washington, United States NavitsPartners Full timeJob DescriptionJob DescriptionJob Title: Help Desk Specialist Location: Washington, DCDuration: 5 Months with possibility to extend services through June 2025Interview: Selected candidates will participate in a phone or video conference interview.Job Description: We are seeking a skilled Help Desk Specialist to join our team in Washington, DC. The ideal...
-
Help Desk Specialist
2 months ago
Washington, United States Computer World Services (CWS)Corporation Full timeCompany Overview Computer World Services Corp (CWS) provides comprehensive Mission Critical and Enterprise Information Technology services and support to the Federal Government. CWS strives to promote a work environment where our professionals feel empowered, engaged, and part of a family. Our corporate culture embraces diversity, nurtures professional...
![General Dynamics Information Technology](https://clickcast2-static.s3.amazonaws.com/uploads/employer/logo/20648/image__26_.png)
Help Desk Specialist
1 month ago
Transform technology into opportunity as a Help Desk Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Help Desk Technician III you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Technician III joining our program to elevate our team and perform as one.
HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT
• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
• Provide Tier I/II contact and incident resolution to customers with hardware, software, and application problems.
• Attempt to resolve as many incidents as possible during the first contact
• Document incident resolution and status in incident database tools (i.e. ServiceNow).
• Install system wide software and assist with fine-tuning system performance.
WHAT YOU'LL NEED TO SUCCEED:
• Education: Associates of Arts/Associates of Science
• Required Experience: 3+ years of related experience
• Security Clearance Level: PUBLIC TRUST
• Location: Customer Site
• US Citizenship Required - or Green Card Holder
GDIT IS YOUR PLACE:
• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays
Work Requirements
.cls-1{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px}
Years of Experience
3 + years of related experience
* may vary based on technical training, certification(s), or degree
.cls-2{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px}
Certification
CompTIA A+ - CompTIA - CompTIA
Travel Required
Less than 10%
.cls-3{fill:none;stroke:#5d666f;stroke-miterlimit:10}
Citizenship
U.S. Citizenship Required
Salary and Benefit Information
The likely hourly rate for this position is between $29.43 - $39.81. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.