Guest Services: Toll Plaza Lead

1 month ago


Arlington, United States Six Flags Over Texas Full time

JOB SUMMARY:

Responsible for assisting Toll Plaza Leadership team in opening the parking lot and upselling. All job duties must be performed with a friendly and fun attitude.

 

Job Requirements:

  • Assists in leading the day-to-day operations of the parking lot; ensuring program goals are achieved.
  • Provides supervision, training, development, and evaluation for team members.
  • Ensures team are proactively guest friendly and that guest first standards are followed and enforced
  • Ensures team provide fast service; consistently achieving a prompt resolution for guest inquiries
  • Personally provides friendly, clean, fast, and safe service for guest and teams.
  • Must be able to complete daily opening/closing tasks as assigned by Management.
  • Those 18 and older are expected to be trained to operate company vehicles.

 

Minimum Qualifications:

  • Must be at least 15 years old
  • Park experience preferred
  • Ability to handle multiple situations simultaneously and meet deadlines in efficient Excellent manners
  • Excellent motivational, leadership, and team-building skills
  • Must be able to work a flexible schedule including nights, weekends, holidays, and extended hours when needed
  • Ability to stand for extended periods of time and work outside in varying weather conditions


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