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Senior Technical Program Manager

4 months ago

Newton, United States Symbotic Full time
Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

We are seeking a highly motivated Senior Technical Program Manager who has experience managing technically complex New Product Development (NPD) and Sustainment programs. You will work with cross-functional leaders, including product owners, engineering, manufacturing, supply chain, services, sales, and other stakeholders, to plan and execute projects. Your primary goal will be to ensure the teams are aligned, plans are executed, and issues/risks are managed effectively. You will be in a highly visible role and will interact with all departments and levels across the company, including executive management.

What we do

The Technical Program Management Office (PMO) oversees the planning, execution, and delivery of technical projects within the Symbotic engineering organization. The PMO establishes and implements the processes, standards, and methodologies for all project management of R&D projects and sustainment efforts required for delivered projects. The team ensures alignment with business objectives, manages key technical risks, and coordinates engineering resources to ensure successful project outcomes. The technical PMO team is responsible for handling reporting, communication, and stakeholder management across company functions and up through organization leadership. Technical PMs work closely with engineering teams to define project scope, schedule, and budget. The team is actively involved throughout the entire project lifecycle collaborating with engineering teams to ensure successful technology insertion, deployment into production, and overall sustainment support.

What you'll do
  • Lead multidisciplinary teams to bring new products from concept through implementation, delivery, and support
  • Work closely with engineering managers and leads, product managers/owners, to ensure rapid execution and on time, high quality delivery of complex projects. Interact with and motivate talented engineering teams across multiple locations, harness their high energy to deliver high quality products
  • Foster a culture focused on transparency, speed of decision-making, and a synchronized partnership within product teams
  • Facilitate the resolution of issues, risks, and challenges that surface through development lifecycle including NPD/R&D process, production deployment and sustainment
  • Manage cross-functional issue tracking to identify problems, track root-cause and corrective action plans; provide issue status across engineering teams and leadership
  • Ensure Symbotic's Product Lifecycle Management process is followed, coach teams in executing the NPD process and best practices
  • Lean-focused, continual improvement of new standards, processes and procedures that streamline interactions and communication across teams
  • Facilitate cross-functional meetings and regularly communicate initiative status to teams, senior management, and customers
  • Work with engineering, product management, sales, and finance to make sure project plans for each initiative are sound and optimized
  • Represent Symbotic to our customer(s) as the project lead, ensuring clear communication, effective negotiation, and resolution of any roadblocks to success


What you'll need
  • BS in Engineering, Robotics, Mechatronics, or related discipline. MS or MBA beneficial.
  • 10+ years of related experience
  • 5+ years in a Program Management position
  • Extensive experience in a highly integrated electro-mechanical systems, mechatronics, or robotics product development team
  • Extensive experience leading user-centered innovation programs across multiple disciplines
  • Experience managing large-scale system integration and test programs for complex electro-mechanical or automation systems
  • Willingness to fail quickly and fail often to succeed sooner when exploring solutions
  • Exemplify being the Team player. Conflict resolution and influencing skills are a key to success
  • Open to pursuing multiple paths to get to the best solution and not being too proud of your own ideas to listen to others
  • Excellent communication and presentation skills
  • Experience negotiating resources in a matrix environment to work on multiple workstreams, setting clear priorities when juggling priority paths
  • Experience working with contract manufacturing partners and consultants
  • Respect and understanding of other disciplines; including Controls, Software, Design Engineering, Systems, Electronics, Quality and Manufacturing
  • Proficient in JIRA, MS Project, MS Power Point, MS Excel, Word, and Visio
  • PMP accreditation is a strong plus


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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com .

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.