Cluster Account Manager

2 months ago

Lithia Springs, United States Securitas Inc. Full time
Security Cluster Account Manager - Data Center

$36.06/hr

4 Years of Security and 3 Year of Supervisor or Management Experience Required

Data center style facility: Identifies and escalates issues in accordance with documented policies and procedures. Conducts patrols of the datacenter to ensure the protection of assets and property. Provides strong customer service, access control, loss prevention, incident response, observation and reporting for all safety and security incidents.

JOB SUMMARY: Manages the security services and related operations provided to an assigned account including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.

Distinguishing Characteristics:

Performs a variety of management functions for assigned account; may be assigned a rank, as defined by client contract. Does not perform Security Officer duties except on a limited, relief or emergency basis.

ESSENTIAL FUNCTIONS

  • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  • Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
  • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
  • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
  • Serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.
  • Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract; provides support during client start-up; supports security planning, assessments, and surveys; reviews and updates post orders.
  • Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches' employees and carries out disciplinary actions, as necessary.
  • Assists in development and administration of budget in relation to assigned account.
  • Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
  • Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other associate and business information.
  • Prepares and coordinates staffing schedules for account, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally, inspects all posts as part the evaluation of security staff.
  • Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.
  • Performs tasks and duties of a similar nature and scope as required for assigned account.


MINIMUM HIRING STANDARDS

  • Must be at least 18 years of age.
  • Must have a reliable means of communication (i.e., pager or phone).
  • Must have a reliable means of transportation (public or private).
  • Must have the legal right to work in the United States.
  • Must have the ability to speak, read, and write English.
  • Must have a High School Diploma or GED. If not, must be willing to complete the GED program within six months.
  • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.


Education/Experience:

  • H.S. diploma or G.E.D., and 2 years of security-related training or experience, including lead or supervisory experience, sufficient to meet the requirements of the assigned site, or an equivalent combination of education and experience, as determined by the company.


Competencies (as demonstrated through experience, training, and/or testing):

  • Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
  • Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned site.
  • Knowledge of supervisory practices and procedures.
  • Ability to supervise staff, including assigning work and providing training and discipline.
  • Understanding of a variety of security and safety devices and controls.
  • Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
  • Ability to track and maintain schedule assignments.
  • Ability to be an effective team member.
  • Ability to maintain professional composure when dealing with unusual circumstances.


EOE/M/F/Vet/Disabilities

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

  • Senior Accounting Manager

    2 weeks ago

    Lithia Springs, Georgia, United States NorthPoint Search Group Inc Full time

    Accounting Manager / Assistant ControllerWe are seeking a highly skilled Accounting Manager / Assistant Controller to join our team at NorthPoint Search Group Inc. This is a hands-on position that requires exceptional organizational skills and a strong attention to detail.ResponsibilitiesManage the month and year-end close process, accounts...

  • Network Deployment Specialist, DCC Communities

    3 days ago

    Lithia Springs, Georgia, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Network Deployment Technician to join our team within infrastructure operations at Amazon Web Services (AWS). As a key member of our team, you will play a critical role in driving the stability and sustainability of our next-generation networks.Responsibilities include capacity scaling support of several data...

  • Regional Environmental Sustainability Specialist

    3 weeks ago

    Lithia Springs, Georgia, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Regional Environmental Engineer to join our team at Amazon Web Services (AWS) in the Southern Gulf, USA region. As a Regional Environmental Engineer, you will play a critical role in advancing our environmental compliance culture and improving the regulatory adherence of our data centers.You will be responsible...

  • Assistant General Manager

    1 month ago

    Lithia Springs, United States CKE Full time

    POSITION SUMMARY The Assistant General Manager (AGM) supports the General Manager (GM) in directing the daily operations of a Hardee's restaurant in support of the Brand Vision, Mission, and Promise while role modeling CKE's Core Values. The AGM assists in ensuring compliance with company standards in all areas of operations including product preparation and...

  • Hotel Operations Manager

    3 days ago

    Lithia Springs, Georgia, United States Home2 Suites by Hilton AtlantaLithia Springs, GA Full time

    Hotel Operations ManagerWe are seeking a highly skilled Hotel Operations Manager to join our team at Home2 Suites by Hilton Atlanta/Lithia Springs, GA. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel, including managing front desk operations, coordinating housekeeping services, and overseeing...

  • Plant Operations Manager

    2 weeks ago

    Lithia Springs, Georgia, United States WestRock Full time

    Job SummaryThe Plant Manager is a key leadership role responsible for overseeing all aspects of plant operations, ensuring efficient, effective, and profitable performance. This position is accountable for creating a positive culture, driving employee engagement, and fostering a work environment that prioritizes safety, quality, and productivity.Key...

  • Assistant General Manager

    1 month ago

    Lithia Springs, Georgia, United States Home2 Suites by Hilton AtlantaLithia Springs, GA Full time

    Job OverviewWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Home2 Suites by Hilton Atlanta/Lithia Springs, GA. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our hotel and providing exceptional guest experiences.Key ResponsibilitiesLeadership and Team...

  • Sales and Operations Management Trainee

    1 week ago

    Lithia Springs, Georgia, United States Penske Truck Leasing Full time

    Job Summary:Penske Truck Leasing is seeking a highly motivated and results-driven Sales and Operations Management Trainee to join our team. As a Sales and Operations Management Trainee, you will be responsible for developing consumer and commercial customer solutions, managing our large inventory of world-class vehicles, and generating new business leads.Key...

  • City Manager, Charleston

    4 weeks ago

    Lithia Springs, Georgia, United States Dropoff Full time

    About the OpportunityWe are seeking a highly motivated and experienced City Manager to join our team in Charleston, SC. As a key member of our operations team, you will be responsible for ensuring excellence and consistency in our local market operations.Key Responsibilities:Recruit, train, and supervise a team of drivers to ensure proper supply of driver...

  • Operations Manager

    2 weeks ago

    Lithia Springs, Georgia, United States Stitch Fix Full time

    About Stitch FixStitch Fix is a leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. We leverage our strengths in fashion and tech to disrupt the future of retail, creating a meaningful impact through our innovative approach.The RoleWe are seeking a highly...

  • Assistant General Manager

    2 months ago

    Lithia Springs, Georgia, United States Home2 Suites by Hilton AtlantaLithia Springs, GA Full time

    Job DescriptionWe are seeking a highly motivated and experienced Assistant General Manager to join our team at Home2 Suites by Hilton Atlanta/Lithia Springs, GA. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our hotel and ensuring that our guests receive exceptional service.Key...

  • Sales and Operations Management Trainee

    2 weeks ago

    Lithia Springs, Georgia, United States Penske Truck Leasing Full time

    About the RolePenske Truck Leasing is seeking a highly motivated and results-driven Sales and Operations Management Trainee to join our team. As a Sales and Operations Management Trainee, you will be responsible for developing consumer and commercial customer solutions, managing our large inventory of world-class vehicles, and generating new business...

  • Production Manager

    2 weeks ago

    Lithia Springs, Georgia, United States Trulite Glass and Aluminum Solutions Full time

    Job Title: Production ManagerTrulite Glass and Aluminum Solutions is seeking a highly skilled and experienced Production Manager to join our team in Lithia Springs, GA.Job Summary:The Production Manager will be responsible for managing direct and indirect subordinates in the facility, overseeing production, sales, maintenance, quality, and shipping and...

  • Senior Project Manager, Design and Construction

    2 weeks ago

    Lithia Springs, Georgia, United States WellStar Health System, Inc. Full time

    Job SummaryWe are seeking a highly experienced Senior Project Manager to lead our healthcare construction projects. The ideal candidate will have a strong background in project management, with a focus on healthcare construction.Key ResponsibilitiesManage multiple projects simultaneously, with budgets ranging from $3M to $200M+Develop and implement project...

  • Assistant General Manager

    1 month ago

    Lithia Springs, Georgia, United States Kana Hotel Group Full time

    Job Title: Assistant General ManagerKana Hotel Group is seeking a highly skilled and experienced Assistant General Manager to join our team. As a key member of our leadership team, you will play a critical role in driving our mission to deliver exceptional guest experiences and maintain the highest standards of service quality.Key Responsibilities:Conduct...

  • Assistant General Manager

    2 weeks ago

    Lithia Springs, Georgia, United States Home2 Suites by Hilton AtlantaLithia Springs, GA Full time

    Job OverviewWe are seeking a highly motivated and experienced Assistant General Manager to join our team at Home2 Suites by Hilton Atlanta/Lithia Springs, GA. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our hotel and providing exceptional guest experiences.Key ResponsibilitiesConduct regular employee...

  • Assistant General Manager

    3 weeks ago

    Lithia Springs, Georgia, United States Home2 Suites by Hilton AtlantaLithia Springs, GA Full time

    Job SummaryKana Hotel Group is seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our leadership team, you will be responsible for ensuring the highest level of service quality and guest satisfaction.Key ResponsibilitiesConduct regular employee meetings to ensure employees are informed of policies,...

  • Assistant General Manager

    2 months ago

    Lithia Springs, Georgia, United States Home2 Suites by Hilton AtlantaLithia Springs, GA Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant General Manager to join our team at Home2 Suites by Hilton Atlanta/Lithia Springs, GA. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest satisfaction, and driving revenue growth.Key...

  • Assistant General Manager

    3 weeks ago

    Lithia Springs, Georgia, United States Home2 Suites by Hilton AtlantaLithia Springs, GA Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant General Manager to join our team at Home2 Suites by Hilton Atlanta/Lithia Springs, GA. As an Assistant General Manager, you will play a key role in ensuring the smooth operation of our hotel, providing exceptional guest service, and leading a team of dedicated employees.Key...

  • Hotel Operations Manager

    3 days ago

    Lithia Springs, Georgia, United States Home2 Suites by Hilton AtlantaLithia Springs, GA Full time

    Kana Hotel Group is committed to delivering exceptional service and quality to our guests. As a key member of our team, you will contribute to creating a positive and safe environment for all employees and guests. Your role will involve conducting employee meetings, ensuring employees are informed of policies and procedures, and promoting guest satisfaction...