Operations Manager
1 month ago
Stitch Fix is a leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. We leverage our strengths in fashion and tech to disrupt the future of retail, creating a meaningful impact through our innovative approach.
The RoleWe are seeking a highly motivated and experienced Operations Manager to lead our warehouse teams in maintaining a clean and safe work area, upholding safety standards throughout the building. As an Operations Manager, you will be responsible for directing, inspiring, and developing Supervisors and hourly team members to achieve daily departmental goals.
Key Responsibilities- Maintain a clean and safe work area by supporting and upholding safety standards throughout the building.
- Directly manage, inspire, and develop Supervisors and hourly team members to achieve daily departmental goals.
- Inspire, develop, and support direct reports and their teams to generate our culture while achieving their goals.
- Connect your team to the building vision and bring focus & intention to delivering on projects and priorities on a departmental, building-wide, and network-level scale.
- Demonstrate agile leadership by leading through periods of ambiguity and fostering the same mindset within your team.
- Interview and onboard new leaders to build an exceptional team of bright and kind employees who are motivated by challenge and empower others to do the same.
- Manage the labor planning needs for your team to meet weekly goals through accurate planning.
- Develop great partnerships by regularly seeking, sharing, and incorporating high-quality feedback to increase impact and drive development for you and your team.
- Model and champion innovation by encouraging your team to find ways to do things more effectively, ask client-centric questions, share their learnings with others, and work through challenges and obstacles.
- Review daily performance data and analyze trends and opportunities, making informed decisions and responding to changing operational needs effectively.
- 7+ years of people leadership experience, with 3+ years leading other people managers of large teams (40-250).
- Exceptional people management skills, with a proven track record of developing and inspiring teams.
- Ability to think holistically and find ways to impact the broader organization.
- Commitment to providing autonomy and responsibility to teams, while also being accountable for results.
- Proficiency in G Suite (Google Sheets, Docs, Slide) and a willingness to learn new systems.
- A four-year degree or equivalent experience.
- We are a group of bright, kind people motivated by challenge, who value integrity, innovation, and trust.
- We cultivate a community of diverse perspectives, where all voices are heard and valued.
- We are an innovative company, leveraging our strengths in fashion and tech to disrupt the future of retail.
- We win as a team, commit to our work, and celebrate grit together, valuing strong relationships.
- We boldly create the future, while keeping equity and sustainability at the center of all that we do.
- We offer comprehensive compensation packages and inclusive health and wellness benefits.
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