Branch Manager

2 weeks ago

Humble, United States Hertz Full time

The Branch Manager II represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Branch Manager I is responsible to have in-depth knowledge of operations, management, logistics, technology and financial disciplines. The leader must have a proven track record for decisive actions backed by analytical thinking, goal-directed leadership and service-oriented performance. This leader will deliver results through leadership, direction, alignment and motivation.

Salary $55,000 annual 

  • Develop, monitor, modify and assure compliance with the annual business plan to ensure the profitability of the business unit
  • Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as Lyft, Uber and Pep-boys
  • Develop and implement location strategies to maximize profitability and revenue management opportunities including revenue per unit, etc.
  • Handle or assist in the resolution of customer service issues
  • Ensure a high level of customer service is maintained at or above the area goals
  • Coach all staff and empower staff to engage in problem resolution and customer relations
  • Be active in attending/hosting outside sales meetings or events to promote the company and branch location
  • Continue to increase the market penetration of the branch and increase revenue
  • Develop, communicate, and monitor location and individual objectives and consumer knowledge of brands and services, ensuring that they are in line with overall corporate objectives
  • Actively participate in the training, coaching, and mentoring of all Branch staff
  • Complete performance reviews with all Branch staff discuss strengths and development opportunities
  • Hold weekly staff meetings to keep employees motivated and informed of business operations
  • Conduct Monthly Business Reviews with Branch staff to ensure KPI knowledge
  • Maintain an environment of positive employee relations
  • Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel.
  • Shift hours may vary depending upon business need.

 

Educational Background:

High School Diploma or GED required

 

Professional Experience:

Previous management experience in a fast-paced environment Experience in car rental, hospitality, or tourism a plus Result orientation with demonstrated history of success Demonstrated ability to direct and motivate teams Proficiency in Technology

 

Knowledge:

  • Financial and business acumen
  • Customer service resolution practices
  • Excellent communication techniques
  • Sales Management/Coaching ability
  • Labor & Employment laws
  • Operations Management
  • Project Management
  • Analysis and report modeling understanding

 

Skills:

  • Highly organized.
  • Ability to interface with multi-faceted, cross-functional teams
  • Expert knowledge of Microsoft office suite. Ability to handle complex analysis using Excel. Strong knowledge of PowerPoint.
  • Strong Time Management skills
  • Customer service aptitude - Ability to address and resolve customer service issues
  • Flexible and able to adapt to changes
  • Excellent oral and written communication skills
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.   US EEO STATEMENT  At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.  Individuals are encouraged to apply for positions because of the characteristics that make them unique.  EOE, including disability/veteran

  • Branch Manager

    2 weeks ago

    Humble, United States Hertz Full time

    The Branch Manager II represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with...

  • District Manager

    4 weeks ago

    Humble, United States Magneto & Diesel Injector Service Inc Full time

    Job DescriptionJob DescriptionDescription:For the past 80 years, M&D has led the aftermarket in remanufacturing innovation to address technological advancements and changing customer needs. In the past few decades, we have expanded beyond our remanufacturing roots to develop close (and sometimes exclusive) partnerships with the world’s leading OEMs and...

  • Regional Operations Manager

    2 weeks ago

    Humble, Texas, United States Magneto & Diesel Injector Service Inc Full time

    Job OverviewCompany: Magneto & Diesel Injector Service IncPosition Summary:A District Manager plays a pivotal role in steering multiple branch leaders within their designated area, inspiring branch teams to achieve or surpass annual financial targets, including EBITDA, inventory, and sales goals. This individual must possess a thorough understanding of all...

  • Regional Operations Manager

    7 days ago

    Humble, Texas, United States Magneto & Diesel Injector Service Inc Full time

    Job OverviewMagneto & Diesel Injector Service Inc has been a pioneer in the aftermarket sector for over 80 years, specializing in remanufacturing and adapting to technological advancements and evolving customer demands. Our growth has led us to form strategic alliances with some of the most reputable OEMs and manufacturers globally.These collaborations with...

  • Regional Operations Manager

    7 days ago

    Humble, Texas, United States Magneto & Diesel Injector Service Inc Full time

    Job OverviewMagneto & Diesel Injector Service Inc has been a pioneer in the aftermarket sector for over 80 years, excelling in remanufacturing innovations to meet evolving technological demands and customer expectations. Our growth trajectory has seen us forge significant partnerships with top-tier OEMs and manufacturers.Our collaborations with industry...

  • IT Technical Manager

    4 weeks ago

    Humble, United States THIRD COAST BANK Full time

    Job DescriptionJob DescriptionPosition Title: IT Technical ManagerDepartment: ITBranch Location: HumbleManager: IT ManagerPosition Summary:IT Technical Manager a/k/a Computer Information System (CIS) Manager, will provide the Bank with a competitive edge by aligning CIS with our business operations. Duties include overseeing all computer technology matters...

  • CIS Operations Manager

    7 days ago

    Humble, Texas, United States THIRD COAST BANK Full time

    Job DescriptionPosition Title: IT Technical ManagerDepartment: ITBranch Location: HumbleManager: IT ManagerPosition Summary:The IT Technical Manager, also known as the Computer Information System (CIS) Manager, plays a crucial role in enhancing the Bank's competitive advantage by ensuring that CIS aligns seamlessly with our operational strategies. This...

  • Tax Manager and M&A Accounting Manager

    2 weeks ago

    Humble, United States Magneto and Diesel Distributors Full time

    Job Type Full-time Description About M&D For the past 80 years, M&D has led the aftermarket in remanufacturing innovation to address technological advancements and changing customer needs. In the past few decades, we have expanded beyond our remanufacturing roots to develop close (and sometimes exclusive) partnerships with the world's leading OEMs and...

  • Business Development Manager

    3 months ago

    Humble, United States Magneto & Diesel Injector Service Inc Full time

    Job DescriptionJob DescriptionDescription:About M&DFor the past 80 years, M&D has led the aftermarket in remanufacturing innovation to address technological advancements and changing customer needs. In the past few decades, we have expanded beyond our remanufacturing roots to develop close (and sometimes exclusive) partnerships with the world’s leading...

  • Tax Manager and M&A Accounting Manager

    1 month ago

    Humble, United States Magneto & Diesel Injector Service Inc Full time

    Job DescriptionJob DescriptionDescription:About M&DFor the past 80 years, M&D has led the aftermarket in remanufacturing innovation to address technological advancements and changing customer needs. In the past few decades, we have expanded beyond our remanufacturing roots to develop close (and sometimes exclusive) partnerships with the world’s leading...

  • Tax Manager and M&A Accounting Manager

    6 days ago

    Humble, United States Magneto & Diesel Injector Service Inc Full time

    Job DescriptionJob DescriptionDescription:About M&DFor the past 80 years, M&D has led the aftermarket in remanufacturing innovation to address technological advancements and changing customer needs. In the past few decades, we have expanded beyond our remanufacturing roots to develop close (and sometimes exclusive) partnerships with the world’s leading...

  • Client Service Associate

    2 weeks ago

    Humble, United States BankTalent HQ Full time

    At Amegy Bank, people and culture are at the heart of everything we do. Everyone counts isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who...

  • Logistics Customer Service Representative

    3 months ago

    Humble, United States Expeditors Full time

    Job Description Seeking energetic, responsible candidates looking to learn our business from the ground up. You will be working in an office environment for a Fortune 500 company that is a leader in the logistics industry. The ideal candidate will have a motivation to learn; possess effective verbal and written communication skills; and be driven to...

  • Logistics Customer Service Representative

    3 weeks ago

    Humble, United States Expeditors International Full time

    Logistics Customer Service Representative Full-time “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information...

  • RN - Clinical Supervisor - Home Health - Clinic

    1 month ago

    Humble, United States Enhabit Inc Full time

    RN - Clinical Supervisor - Home Health Overview Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding...

  • Customer Logistics Support Specialist

    2 weeks ago

    Humble, Texas, United States Expeditors Full time

    Company Overview "We're not in the shipping business; we're in the information business" -Peter Rose, Founder of Expeditors. Expeditors is a leading global logistics firm, recognized as a Fortune 500 company, dedicated to meeting the complex demands of international trade through tailored solutions and integrated information systems. Our commitment to...

  • Customer Logistics Support Specialist

    2 weeks ago

    Humble, Texas, United States Expeditors Full time

    Company Overview "We're not in the shipping business; we're in the information business" -Peter Rose, Founder of Expeditors. Expeditors is a leading global logistics firm, recognized as a Fortune 500 company, dedicated to meeting the complex demands of international trade through tailored solutions and integrated information systems. Our commitment to...

  • Logistics Customer Service Representative

    2 months ago

    Humble, United States Expeditors Full time

    Company Description "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We pride ourselves on being a...

  • Customer Support Representative

    1 month ago

    Humble, United States Magneto & Diesel Injector Service Inc Full time

    Job DescriptionJob DescriptionDescription:The Customer Support Representative connects with customers through various communication methods to assist with current needs and help determine future needs.• Excellent Customer Service Experience • Providing introductory information to prospective and new customers• Ensuring that consumers are satisfied with...

  • Customer Support Representative

    2 days ago

    Humble, United States Magneto and Diesel Distributors Full time

    Job Type Full-time Description Description The Customer Support Representative connects with customers through various communication methods to assist with current needs and help determine future needs. • Excellent Customer Service Experience • Providing introductory information to prospective and new customers • Ensuring that consumers are satisfied...