Technical Sales Manager
2 weeks ago
Technical Sales and Service Specialist
Position Objective:
To provide exceptional technical sales and service support to bakery operations, ensuring customer satisfaction through bakery formulas, ingredients, processes, and equipment expertise.
Key Responsibilities:
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Technical Sales:
- Build and maintain strong customer relationships.
- Identify and introduce new products to drive sales growth.
- Analyze sales data to identify trends and opportunities.
- Collaborate with cross-functional teams to develop effective sales strategies.
- Provide technical expertise and support to customers.
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Customer Service:
- Respond promptly to customer inquiries and requests.
- Proactively identify and address customer needs and concerns.
- Provide comprehensive service reports and documentation.
- Collaborate with customer service teams to ensure seamless support.
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Reporting and Analysis:
- Develop and manage sales budgets and expenses.
- Prepare accurate and timely sales forecasts and reports.
- Track market trends and competitor activity.
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Professional Development:
- Participate in ongoing training to enhance product knowledge, sales skills, and industry expertise.
- Stay updated on industry regulations and best practices.
Qualifications:
- Bachelor's degree in Business, Finance, Bakery Science, or a related field.
- AIB Graduate or equivalent certification in baking science.
- Minimum 15 years of experience in bakery manufacturing or operations management.
- Proven track record in B2B sales, particularly within the food industry.
- Strong understanding of bakery processes, ingredients, and equipment.
- Excellent communication, presentation, and interpersonal skills.
- Ability to travel extensively (80-90%).
Working Conditions:
- Frequent travel to customer sites.
- Exposure to bakery production environments.
- Adherence to company and customer safety protocols.
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