Technical Sales Manager

2 weeks ago


Tampa, United States Experis Full time

Technical Sales and Service Specialist

Position Objective:

To provide exceptional technical sales and service support to bakery operations, ensuring customer satisfaction through bakery formulas, ingredients, processes, and equipment expertise.

Key Responsibilities:

  • Technical Sales:

    • Build and maintain strong customer relationships.
    • Identify and introduce new products to drive sales growth.
    • Analyze sales data to identify trends and opportunities.
    • Collaborate with cross-functional teams to develop effective sales strategies.
    • Provide technical expertise and support to customers.
  • Customer Service:

    • Respond promptly to customer inquiries and requests.
    • Proactively identify and address customer needs and concerns.
    • Provide comprehensive service reports and documentation.
    • Collaborate with customer service teams to ensure seamless support.
  • Reporting and Analysis:

    • Develop and manage sales budgets and expenses.
    • Prepare accurate and timely sales forecasts and reports.
    • Track market trends and competitor activity.
  • Professional Development:

    • Participate in ongoing training to enhance product knowledge, sales skills, and industry expertise.
    • Stay updated on industry regulations and best practices.

Qualifications:

  • Bachelor's degree in Business, Finance, Bakery Science, or a related field.
  • AIB Graduate or equivalent certification in baking science.
  • Minimum 15 years of experience in bakery manufacturing or operations management.
  • Proven track record in B2B sales, particularly within the food industry.
  • Strong understanding of bakery processes, ingredients, and equipment.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to travel extensively (80-90%).

Working Conditions:

  • Frequent travel to customer sites.
  • Exposure to bakery production environments.
  • Adherence to company and customer safety protocols.


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