HVAC Service Sales Development Rep

3 weeks ago

Richmond, United States Johnson Controls International Full time

Build your best future with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.  Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away

What we offer

  • Competitive base salary and a comprehensive bonus program.
  • Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.
  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one. 
  • Extensive product and on the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy
  • Providing Scheduling and management support.
  • JCI Employee discount programs (The Loop by Perk Spot

What you will do 

The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and JCI.  Focus on selling renewable maintenance agreements as the key building block for establishing these relationships.  The salesperson will work within an assigned geographic territory, working as part of a local branch office and teaming with sales and operations professionals within the branch.  Uses sales tools to plan and document sales progress as well as increase business opportunity in current accounts.  Expected to obtain and close business on a monthly basis.   

How you will do it 

  • Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts. 
  • Contacts prospective customers and schedules appointments. Builds a referral network to identify new customers.
  • Conducts sales calls crafted to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment.
  • Develops a sense of urgency to resolve needs and positions Johnson Controls as the supplier of choice. Proposes solutions to prospective customers needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization. Understands the customer's business and speaks their language.
  • Reviews and finalizes proposals with prospects and secures their commitment to the Johnson Controls solution.
  • Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process.
  • Keeps management informed of progress and account status using the Johnson Controls Salesforce.com tool and other means.  Knows when to call for assistance from management to keep the sales process moving.
  • Develops and implements territory marketing plans consistent with the Johnson Controls Building Solutions business strategy.  Attends and presents at trade shows.  Participates in professional organizations.
  • Represents Johnson Controls expertly by conducting business according to the highest standards of quality, pride, integrity, and performance.

What we look for  

Required 

  • 2-3 previous progressive sales roles 
  • Preferred:
  • Aptitude for technical knowledge with high level of attention to detail 
  • Enviable presentation skills complete with the ability to captivate in both individual and group communications. 
  • Selling of "service" and intangibles 
  • Exposure to sales methodologies, standards, and disciplines. 
  • Bonus Qualifications 
  • Knowledge of Building HVAC Systems 
  • Knowledge and experience in SalesForce.com 
  • Post-secondary education

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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