Bilingual Technical Support Representative

2 weeks ago


Springfield, United States QPS Employment Group Full time
Position Title: Bilingual Technical Support Representative

Wage: $18-$20/hour

Shift: 1st

Hours: 8-hour shifts between 7am-7pm Monday-Friday

QPS Employment Group is hiring a Bilingual Technical Support Representative for a company in Springfield, MO. Must be fluent speaking, reading, and writing in English and Spanish. This is a contract to hire opportunity.

Bilingual Technical Support Representative Responsibilities include but are not limited to:
- Answer technical questions for dealers on programming and troubleshooting through any means of communication
- Make customers and their needs a primary focus of their actions; developing and sustaining productive customer relationships
- Provide in-person training to dealers when necessary, which includes training on how to specify components of the systems, and how to install and program those components
- May attend domestic and international tradeshows as a representative during the show and offer sales and technical support and expertise
- Further develop knowledge of security industry and its products through field assignments and industry trade publications
- Continue to learn programming and hardware functions through self-study when not answering calls 
- Protect operation by keeping information confidential
- Observe company policies
- Continuously strives to find processes that create improved efficiency while maintaining conformance to requirements
- May perform related duties or fill in for others in the department or other departments when requested
- May train or instruct fellow workers regarding own duties
- Contribute to team effort by performing other duties as assigned
- Job duties are subject to change as directed by management

Bilingual Technical Support Representative Requirements:
- Excellent verbal communication skills; able to convey competence, confidence, and empathy over any means of communication
- Fluency speaking, reading, and writing in English and Spanish
- Knowledge of computer hardware/software and digital data communications
- Ability to learn technical materials quickly, as demonstrated by grades/transcripts/references
- Ability to remain calm and professional in pressure situations
- Ability to accurately follow detailed instructions
- Ability to work in a non-smoking work environment
- Punctual, have a good work attitude, and work cooperatively with others in the department and company
- Accept and benefit from constructive criticism
- Any other equivalent combination of training and experience
- Must be detail-oriented and customer centered

QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the Midwest. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.

Why Work with QPS?
- Access to sought-after positions with leading employers
- Dedicated placement specialists who will guide you through every step of the job search process
- Over 30 years of staffing experience

Best of all, our services are 100% free to job seekers
We are proud to be an equal opportunity employer.

springfield@qpsemployment.com
IND061

  • Springfield, United States QPS Employment Group Full time

    Position Title: Technical Support Representative Wage: $18.00-$20.00 per hour Shift: 1st Hours: up to 12 hours between 7:00am-7:00pm QPS Employment Group is hiring a Technical Support Representative for a company in Springfield, MO. This is a contract to hire opportunity. Technical Support Representative Responsibilities include but are not limited...


  • Springfield, United States IONOS Inc Full time

    * Server Support * Springfield, MO, USA * Base + Commission * Full Time *Full Benefits* * **Then WE want to meet YOU!** * **100% Remote** IONOS Inc. (*formerly 1&1 IONOS)* is a subsidiary of United Internet - a profitable, publicly held German company with a market cap of over $8 billion. IONOS's North American headquarters is relocating to...


  • Springfield, United States Insurance Solutions Group Full time $30,000 - $40,000

    Job DescriptionJob DescriptionWe are looking for a customer-oriented service representative for our insurance company. Must be bilingual, fluent in both English and Spanish. A customer service representative, or CSR, will provide product/service information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency....


  • Springfield, Massachusetts, United States Homeworks Energy Full time

    Job OverviewPosition: Bilingual Community Outreach RepresentativeCompensation: $500 Service BonusCompany: HomeWorks Energy is seeking dedicated Community Outreach Representatives, offering a starting wage of $24.00 per hour plus commission.Key Responsibilities:Utilize your interpersonal skills gained from previous roles in sales, retail, or customer service...


  • Springfield, United States DEDIENNE AEROSPACE Full time

    We’re looking for a technical support engineer to carry out the methodological part of the manufacturing outsourced to suppliers in compliance with the rules and methods of the company: industrial performance, quality, safety, continuous improvement, and internal regulations. You participate in the industrialization phases, you manage the costings, produce...


  • Springfield, United States DEDIENNE AEROSPACE Full time

    We’re looking for a technical support engineer to carry out the methodological part of the manufacturing outsourced to suppliers in compliance with the rules and methods of the company: industrial performance, quality, safety, continuous improvement, and internal regulations. You participate in the industrialization phases, you manage the costings, produce...


  • Springfield, Illinois, United States Gable Search Group Full time

    Job Summary:Gable Search Group is seeking a highly skilled Technical Sales Representative to join our team. As a Technical Sales Representative, you will be responsible for generating and developing new accounts, as well as effectively managing existing accounts. You will be presenting to small and large audiences, including C-suite executives, production...


  • Springfield, Missouri, United States Core Mark Full time

    Job SummaryWe are seeking a highly motivated and results-driven Bilingual Territory Sales Representative to join our team at Core Mark. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive business growth and profitability in your assigned territory.Key ResponsibilitiesDevelop and execute sales...


  • Springfield, United States UPSLOPE ADVISORS, INC Full time

    Job DescriptionJob DescriptionSalary: UpSlope Advisors is looking for a rockstar Technical Support Agent to join our team!  This person will provide crucial support to the Customer Care Support Center (CCSC) Desk Support and Management services for a local government agency. Responsibilities include but are not limited to:Provide technical assistance and...


  • West Springfield, Massachusetts, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...


  • Springfield, United States Viably LLC Full time

    Job DescriptionJob DescriptionJoin a Growing Team of Innovators and ExplorersAt Viably, you’ll work alongside people passionate about uncovering and supporting North America’s most forward-thinking industrial waste and recycling solutions.We’re called Viably because that’s how we think. About everything. We’re driven to empower clients with new...


  • Springfield, Illinois, United States isolved Full time

    Job SummaryThe Time Support Specialist plays a critical role in delivering exceptional customer service and technical support for isolved time solutions. This position requires a high level of technical expertise, excellent communication skills, and the ability to work effectively in a team environment.Key ResponsibilitiesMaintain a high level of client...

  • Clinician - Bilingual

    3 months ago


    Springfield, United States Mental Health Association, Inc. Full time

    Bilingual Fee for Service ClinicianThe Mental Health Association is hiring immediately for Bilingual Fee for Service Clinician.  The Clinician will work in a combination setting of both the Emergency Assistance Shelter System and a Community Mental Health Center” for the Springfield/Holyoke areas. The Clinician will work in a community behavioral health...


  • Springfield, Illinois, United States eTeam Inc Full time

    Job Summary: eTeam Inc is seeking a highly skilled and motivated Help Desk Specialist 2 to join our team. As a Help Desk Specialist 2, you will be responsible for providing exceptional customer service and technical support to our clients in a fast-paced and dynamic environment. Key Responsibilities: Incident Resolution: Respond to and resolve technical...


  • Springfield, Missouri, United States Mastech Digital Full time

    Job OverviewMastech Digital is seeking a skilled User Support Specialist to join our team. As a key member of our digital transformation services, you will provide expert technical support to our clients, ensuring seamless operations and exceptional user experience.Key ResponsibilitiesProvide direct end-user support for various applications, including...


  • Springfield, Illinois, United States Mental Health Association - Western MA Full time

    Position OverviewThe Mental Health Association - Western MA is seeking a dedicated Bilingual Recovery Coach. This role is essential in assisting individuals requiring substance use services to achieve independence within their communities. The Recovery Coach collaborates within the Agency's team framework, fostering open communication, support, and...


  • Springfield, New Jersey, United States LVMH Full time

    Join Our Team Company: LVMH Country / Region: United States Business Group: Luxury Goods Contract Type: Permanent Position Function: Retail Experience Required: Minimum 2 years Reference No.: LVMH00103 POSITION SUMMARY: The Bilingual Client Support Specialist serves as the primary liaison for brand Account Executives, retail partners, wholesale clients,...


  • Springfield, United States Virtual Company Full time

    Company OverviewAt Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.  Azenta Life Sciences is a global leader in the life sciences space with headquarters in...


  • Springfield, Illinois, United States SAIC Full time

    Position OverviewThe CIO-T/TEG/TEGG is seeking an IT Specialist with a focus on Help Desk and JIRA to enhance the AWP Program. The selected candidate will deliver customer support services, including documentation, presentations, and promotional materials, while collaborating closely with designated personnel, senior experts, or project leads to ensure a...


  • Springfield, Illinois, United States SAIC Full time

    Position OverviewThe CIO-T/TEG/TEGG is seeking an IT Specialist (Help Desk/JIRA) to provide essential support for the AWP Program. The contractor will deliver customer support services, including writing, editing, briefings, demonstrations, and marketing materials, while collaborating closely with assigned personnel, senior specialists, or task leads to...