We have other current jobs related to this field that you can find below
-
IT Project Manager
2 months ago
Cary, United States Siemens Industry Software GmbH Full time**IT Project Manager - Customer Service** * Cary, United States of America; United States of America * Information Technology * 299537 Information Technology ** Job Description** **Nows our time to inspire the future of healthcare together.** Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000...
-
Customer Service Portfolio Manager
5 days ago
Cary, North Carolina, United States Siemens Industry Software GmbH Full timeCustomer Service Portfolio ManagerJoin Siemens Industry Software GmbH, a leader in the global medical technology sector, where we are dedicated to transforming healthcare through innovation.Position OverviewThe Customer Service Portfolio Manager will play a crucial role in overseeing key service portfolio components, ensuring alignment with business...
-
Customer Service-Self Storage Manager
3 months ago
Cary, United States Public Storage Full timeJob DescriptionJob DescriptionCompany DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $13.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)Employees become eligible for Full-time Benefits by working an...
-
Customer Service Associate
2 weeks ago
Cary, United States Coilcraft Full timeCoilcraft is a successful, privately-held company in Cary, IL with a worldwide reputation for high quality passive electronic components. Coilcraft operates in a wide range of industries, including telecommunications, computers, automotive, broadband communications and consumer electronics. We are seeking a skilled individual to join our customer service...
-
Customer Service Associate
3 months ago
Cary, United States Coilcraft Full timeCoilcraft is a successful, privately-held company in Cary, IL with a worldwide reputation for high quality passive electronic components. Coilcraft operates in a wide range of industries, including telecommunications, computers, automotive, broadband communications and consumer electronics. We are seeking a skilled individual to join our customer service...
-
Customer Service Rep
3 months ago
Cary, United States Verdesian Life Sciences Full time** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001245 Showing 1 location **Job Details** **Description** Position Summary: (Cary, NC) This position reports to the Customer Service Manager and is responsible for providing professional customer service and ensuring the organization understands and adheres to...
-
Customer Service Associate
3 months ago
Cary, United States Coilcraft Full timeJob DescriptionJob DescriptionCoilcraft is a successful, privately-held company in Cary, IL with a worldwide reputation for high quality passive electronic components. Coilcraft operates in a wide range of industries, including telecommunications, computers, automotive, broadband communications and consumer electronics. We are seeking a skilled individual to...
-
Licensed Customer service
2 days ago
Cary, United States The NC Insurance Group Full time $50,000 - $85,000Job DescriptionJob DescriptionJoin The NC Insurance Group, a reputable insurance agency committed to providing top-tier service to our valued customers. Located in the vibrant city of Cary, North Carolina, we are seeking a Licensed Customer Service professional to join our dedicated team.If you are looking for a fulfilling role where you can directly impact...
-
Customer Service Cashier
2 hours ago
Cary, North Carolina, United States Central Network Retail Group Full timePosition Overview:The Cashier plays a crucial role in the retail environment by efficiently processing sales transactions for hardware products while delivering exceptional customer service. This position requires close interaction with customers and collaboration with fellow team members to ensure a positive shopping experience.Key...
-
Customer Service Representative
2 months ago
Cary, United States Elite Staffing Company Full timeCustomer Service Representative Job Duties: Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information. Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in...
-
Customer service rep
1 day ago
Cary, United States Randstad Full timeRandstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry. Must have Call Center/Customer service experience and be familiar with medical terminology. If you are interested in becoming part of a team where you can contribute to drive both personal...
-
Customer service rep
4 days ago
Cary, United States Randstad Full timeRandstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry. Must have Call Center/Customer service experience and be familiar with medical terminology. If you are interested in becoming part of a team where you can contribute to drive both personal...
-
PT Customer Service Leader
1 month ago
Cary, United States Food Lion Full timeAddress: USA-NC-Cary-8745 Holly Springs Road Store Code: Store 02198 Front End (7230812) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...
-
Customer Service Specialist
3 days ago
Cary, United States CornerStone Staffing Full timeJob Title : Healthcare Customer Service Representative Pay : $19 - $20.40/hourly Schedule Availability: Monday - Friday *occasional Saturday/s* | 8:00am - 8:00pm Location : Cary, NC *ON-SITE* Key Responsibilities: Handle patient and provider inquiries related to insurance, billing, and scheduling. Provide accurate information and...
-
FT Customer Service Leader
1 week ago
Cary, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 392860_external_USA-NC-Cary Address: USA-NC-Cary-8745 Holly Springs Road Store Code: Store 02198 Front End (7230812) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...
-
PT Customer Service Leader
1 month ago
Cary, United States Food Lion Full timeAddress: USA-NC-Cary-8745 Holly Springs Road Store Code: Store 02198 Front End (7230812) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...
-
FT Customer Service Leader
1 month ago
Cary, United States Food Lion Full timeAddress: USA-NC-Cary-8745 Holly Springs Road Store Code: Store 02198 Front End (7230812) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose To provide...
-
PT Customer Service Leader
1 week ago
Cary, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 394594_external_USA-NC-Cary Address: USA-NC-Cary-900 N Maynard Rd Store Code: Store 00727 Front End (7214452) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a...
-
Customer Service Representative
7 days ago
Cary, United States Manpower Full timeOur client, an independent speciality pharmacy, is seeking a Customer Service Representative to join their team. The ideal candidate will have excellent communication and organizational skills which will align successfully in the organization. Job Title: Customer Service Representative Location: On site in Cary, NC Pay Range:...
-
Customer Success Manager
3 weeks ago
Cary, United States SAS Full timeCustomer Success Manager Job Locations US-NC-Cary HQ | US-Remote Requisition ID 20061370 Category Customer Success Visa Sponsorship No Travel Requirements 25% Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. ...
Customer Service Manager
2 months ago
**This role is not open for submission from outside staffing agencies**
CUSTOMER SERVICE MANAGER
The Customer Service Manager is a Senior-level position that provides leadership and management to a customer service support organization servicing products and services. Executes business strategy and processes to adapt and support customer requirements. Initiates and/or implements corrective action for complex customers and issues as needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. Identifies and contributes with the generation of potential sales leads to the organization. Planning and development of specific target markets and groups and the actual service “package” will be developed as a team program in conjunction with the project manager, customer service representative, order entry, and sales representatives. Manages and/or implements corrective action as needed to ensure that an excellent standard of service and a high level of Trulite’s Platinum customer service levels are maintained.
Who You Are:
Highly self-motivated individual with a driven mentality
Customer oriented
Motivating Leader
Strategic thinker
Organized
Skills You Bring:
5-8 years of customer service or relevant experience and High School Diploma or equivalent required.
5 years supervisory/management experience in managing and leading a customer service organization of 15 plus resources preferred.
Related glass work experience preferred.
Must be able to multi-task, organized, efficient, and accurate.
Self-motivated and goal-oriented person with a drive to succeed to maximize business results.
Fosters a whatever it takes attitude to get the job done attitude.
Must have excellent communication (written and oral), interpersonal, time management, and conflict management skills.
Experienced user of Microsoft Office 365 suite.
Ability to calculate discounts, fractions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Must be able to perform the duties and responsibilities with or without reasonable accommodation.
Must pass criminal background check.
What You Will Do:
Manage and coordinates activities of workers in the Glass Customer Service departments.
Oversees, onboard and/or conducts training of new or existing employees to include processes, work methods and procedures.
Introduces new products to verify conformance to Company specifications and service to customers.
Provides employees with timely and accurate feedback of performance reviews, disciplinary problems, material shortages, equipment problems etc. when required or appropriate.
Interview, Onboard, and exit employees as needed.
Responsible for retention, training and continued development of hourly and exempt employees
Interfaces with team members on a daily basis, involved with decisions concerning all aspects of customer service, production and sales to drive customer improvement and overall satisfaction.
Ensures on-time delivery, management of the flow of raw materials and inventory to meet customer commitments.
Subject Matter Experts on all products, codes and systems (Axapta, Support Center Plus, etc.)
Handles internal and external customer issues in a professional and timely manner.
Responsible for ensuring teams performance of time-sensitive daily order entry and price quotes.
Carries out goals of the branch to ensure revenue objectives are achieved.
Responsible for adhering to product and customer specifications.
Maintains compliance with all required employment laws and OSHA regulations and policies.
Maintains appropriate working relationships with internal and external customers.
Provides timely and accurate management reporting.
Creates and maintains an environment that promotes safety and the safe operation of the entire process.
Continued assessment of cost reduction opportunities through the utilization of resources to remove process costs, improve efficiencies, and develop creative staffing strategies.
Maintains and improves high quality levels by ensuring that all work processes are performed correctly and accurately per the Trulite standards.
Performs other related duties and provides back-up support to other group members as assigned by Management.
Effectively communicates with our Accounting Department to make sure that all supportive financial documentation is properly submitted, and job accounts have been established.
Responsible for the coordination of information with the Plant Manager to ensure timely production, proper packaging, and on time delivery.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and attends company technical training.
Works closely with the sales team to ensure estimating adheres to standards, processes and key performance indicators.
Processes customer COD/CIA payments.
Manage and perform Scheduling functions.
Manage and perform Optimizing functions.
Perform other duties as assigned
Why Trulite:
Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if you experience a non-occupational injury. We are pleased to offer a comprehensive wellness initiative that includes access to a progressive financial training program.
Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HAS, if you choose to participate, is also vested immediately at 100% improving your financial health.
Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.
We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
