Customer Service Representative

2 weeks ago


Cary, United States Manpower Full time

Our client, an independent speciality pharmacy, is seeking a Customer Service Representative to join their team. The ideal candidate will have excellent communication and organizational skills which will align successfully in the organization.

 

Job Title: Customer Service Representative

Location: On site in Cary, NC

Pay Range: $20.40/hour

 

What’s the Job?

  • Answer inbound phone calls regarding non clinical related inquiries
  • Handle inbound and outbound calls to schedule medication delivery and payment
  • Ensure customer information is accurate and up to date in system
  • Directly respond to customer inquiries or route to appropriate department
  • Verify customer insurance information and answer questions about refill needs or prescription status

 

What’s Needed?

  • 2+ years of experience working in a high volume call center environment
  • Healthcare experience, preferred
  • Experience with Outlook, Teams, Excel, and Word
  • Typing speed of at least 40 wpm
  • Ability to handle frustrated/angry customers and high stress situations

 

What’s in it for me?

  • $20.40/hour pay rate
  • Monday-Friday schedule 11:30am-8pm
  • Weekly pay with direct deposit
  • Free training to upgrade your skills, including free college tuition

 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.



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