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Customer Service Cashier

2 months ago

Cary, North Carolina, United States Central Network Retail Group Full time

Position Overview:

The Cashier plays a crucial role in the retail environment by efficiently processing sales transactions for hardware products while delivering exceptional customer service. This position requires close interaction with customers and collaboration with fellow team members to ensure a positive shopping experience.

Key Responsibilities:

  • Transaction Processing: Utilize the point of sale (POS) system to accurately handle customer purchases, including sales, special orders, and various payment methods. Ensure compliance with cash handling protocols and complete necessary documentation.
  • Customer Engagement: Welcome customers warmly, provide prompt assistance, and address inquiries or concerns with professionalism. Support customers with large or heavy items as needed and involve management when necessary to resolve issues.
  • Product Familiarity: Acquire a solid understanding of the merchandise available and its location within the store to assist customers effectively.
  • Loss Prevention: Recognize signs of counterfeit currency and potential theft.
  • Store Maintenance: Maintain a clean and organized checkout area, ensuring it is well-stocked and presentable.

Additional Responsibilities:

  • Assist in stocking and pricing nearby merchandise as time permits.
  • Return merchandise to the appropriate sections of the store.
  • Handle incoming store calls.
  • Perform other tasks as assigned by management.

Qualifications:

  • Preferred: One year of experience in a cashier role.
  • Physical ability to stand, walk, bend, and lift items weighing up to 35 pounds throughout the workday.
  • Basic computer skills are required.
  • Ability to read, write, and perform basic math in English.
  • Dependability is essential; regular attendance is a must.

Central Network Retail Group, LLC is committed to complying with all relevant employment laws, including the Americans with Disabilities Act. Individuals with disabilities may request reasonable accommodations from the company.