Senior Manager

2 weeks ago

Tampa FL, United States USAA Full time

Why USAA?At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. As a dedicated Manager Senior for Financial Crimes and Transaction Analytics, you will lead and develops a highly analytical staff that provides decision support for business areas across the enterprise. By serving as a strategic partner to the business this function will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and motivate change.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. Relocation assistance is not available for this position.
This position can work remotely in the continental U.S. with occasional business travel.
The Senior Manager – Financial Crimes and Transaction Analytics is responsible the development of machine learning models that improve USAA’s ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly complex AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience
Work with Strategies and Model Management teams to understand and plan model needs
Leads a team of Data Scientist II, I, and Senior Data Scientists
Collaborate with the broader analytics community to share standard methodologies and techniques

Collaborates or participates with other analytical leaders in driving the strategic direction of small and large scale analyses using mathematical and statistical techniques and/or innovative/quantitative analytical approaches.
Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
Provides input to additional resource needs ranging from IT investments, 3rd party support or additional analysts.
Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Remains informed on current trends in data and analytics, such as Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data.
Finds opportunities to continue to learn in the data and analytics space, whether informal (E.g., Works with IT/CTO partners on new data and platforms that correspond to evolving abilities.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; 2 years of direct team lead or management experience.
~ Expert knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
~ Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights.


US military experience through military service or a military spouse/domestic partner
~5+ years of People Management experience
~ Graduate degree in a quantitative subject area
~ Experience in fraud/financial crimes model development


Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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