Group Sales Manager

2 weeks ago

Cleveland, United States Crescent Hotels & Resorts Full time
Description

The Hotel Cleveland is looking for an eager hotel sales manager who is ready to elevate this luxurious property. The Group Sales Manager will be responsible for selling this Marriott Autograph Collection's 491 rooms and 60,000 sq. ft. of meeting space.

This is an overtime eligible manager (OEM) position.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

  • Handle all incoming group requests.
  • Handle all social room block reservation details from contract signing to date of departure.
  • Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
  • Prospect for new business - Internet prospecting, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
  • Builds and maintains strong client relationships.
  • Responds in a timely manner to incoming group business opportunities.
  • Ensures that all business is booked within hotel parameters.
  • Create contracts and other related booking documentation as required including but not limited to activity tracking.
  • Manage and maintain client account files.
  • Detail all social room block events by compiling group resume for Operations team.
  • Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Perform other duties as assigned.

REQUIRED SKILLS/ABILITIES:

  • A minimum of two years of hotel sales experience is required.
  • Must have the ability to communicate in English.
  • Ability to move throughout the hotel to conduct site inspections.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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