Group Manager, Middle Market

1 month ago

Cleveland, United States Flagstar Bank Full time
Responsible for the management of a team who focuses on new business development, portfolio management, credit quality and overall relationship management of their assigned portfolio of customers in Northern Ohio. Ensures the generation of revenue by cultivating commercial account relationships and ensuring strong credit quality thresholds are met. The group manager will be the point of escalation for any complex or challenging relationships/transactions. Pay Range: $165,621 - $223,588 - $281,556

  • Strategic Planning:  Partnering with Division management to create a strategic plan for the Commercial Group and creating action plans to ensure the achievement of the plan including setting and tracking individualized goals for each team member in regards to production and revenue, and forecasting results for management based on existing pipelines.

  • Management of the Team:  Monitoring and coaching performance of team members, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved (including sourcing deals personally if needed), while taking corrective actions if goals are not being achieved and leveraging expertise and knowledge to develop an outstanding team. Attracting, developing and coaching a successful sales team.  Responsible for hiring, training, development, and handling of salary administration, performance reviews, and employee relations issues.

  • Relationship Management/Revenue Generation:  Ability to infuse the team’s network of clients and centers of influence with fresh prospects at any time in order to expand opportunities.  Serves as an escalation point for any and all client relationships, addressing any issues and removing obstacles to ensure a smooth and beneficial transaction.  Personally manages client relationships as needed or deemed necessary. Assist team with generating revenue, deposit gathering and fee production.  Work with product partners on cross-sell efforts to deepen relationships and improve profitability.

  • Credit Quality:  Ensuring the team is pro-actively monitoring the credit quality of their portfolios through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting and properly analyzing financial information.  Partnering with the credit team to recommend and take appropriate corrective actions as needed.

Job Requirements:

  • Bachelors Degree Required

  • Masters degree Preferred

  • 15+ years of experience in commercial lending (either production or credit roles)

  • Excellent interpersonal and verbal and written communication skills

  • Knowledge of regulatory compliance requirements.  Ability to stay abreast of industry trends, as well as legislation and regulations that impact the business.

  • Strong negotiation skills

  • Knowledge of financial analysis; credit analysis skills

  • Strong relationship management and business development/sales skills

  • Excellent customer service and community relations skills

  • Adhere to all regulatory and compliance issues linked to the job and the team and understand how these issues help the bank achieve the vision of remaining an independent bank. Staff member is expected to consistently adhere to regulatory and compliance policies and standards linked to their job as listed. Staff member will not repeatedly act in a manner signifying intentional or willful noncompliance, nor exhibit gross negligence or a general disregard for compliance and regulatory standards. Staff member must ensure compliance with applicable federal, state and local laws and regulations. Staff member must complete all required compliance training on a timely basis. Staff member will maintain knowledge of and adhere to Flagstar’s internal compliance policies and procedures. Staff member must take responsibility to keep up to date with changing regulations and policies.

Flagstar is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national origin. 

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