Patient Experience Representative
2 weeks ago
Position Summary: Provides follow up services to patients to ensure better customer service. Documents, analyzes, and implements programs to address patient concerns to help increase our customer satisfaction. Essential Functions and Responsibilities as Assigned: 1. Serves as internal resource for managers in the use of the online patient satisfaction survey data tool and related data analysis. 2. Provides assistance and support to management in understanding survey reports and findings including: Evaluates survey results, identifying trends and target areas for improvement. Creates customized reports and presentations. Assists leadership in the developing action plans based on report data; monitors plan results. Monitors patient satisfaction “best practices” within healthcare industry; serves as organizational resource for related information. 3. Assists in the development and implementation of various customer care programs to increase the awareness of quality care for the patients and their families. 4. Assists in the development and implementation of policies and procedures that affect patient care and patient satisfaction. 5. Builds and maintains effective working relationships with patients, physicians, employees, and visitors in a friendly and cordial manner, in person or on the telephone, thus promoting a positive service image for the organization. 6. Works with the patient, family members and medical staff as an advisor to facilitate the resolution of care issues. 7. Provides education regarding patient relations topics to hospital personnel Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Complies with federal, state, and local legal and certification requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising management on needed actions. 10. Performs other related duties as required and directed. Qualifications: Required Associate degree in business administration or related field Six months previous customer service experience OR 3 years direct customer service experience Preferred: Previous process improvement and customer service experience Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
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Patient Registrar
3 weeks ago
Port Huron, Michigan, United States Prime Healthcare Full timeAbout Prime HealthcarePrime Healthcare is a leading healthcare provider committed to delivering high-quality patient care and exceptional service. Our team of dedicated professionals is passionate about making a positive impact in the lives of our patients and their families.Job SummaryWe are seeking a skilled Patient Registrar to join our team at Lake Huron...
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Patient Registrar
2 weeks ago
Port Huron, Michigan, United States Prime Healthcare Full timeAbout Prime HealthcarePrime Healthcare is a leading healthcare provider committed to delivering high-quality patient care and exceptional service. Our team of dedicated professionals is passionate about making a positive impact in the lives of our patients and their families.Job SummaryWe are seeking a skilled Patient Registrar to join our team at Lake Huron...
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Patient Registrar
1 week ago
Port Huron, Michigan, United States Prime Healthcare Full timeAbout the RoleWe are seeking a highly skilled Patient Account Registrar to join our team at Lake Huron Medical Center. As a key member of our Admitting department, you will play a vital role in ensuring the smooth registration process for our patients.ResponsibilitiesAs a Patient Account Registrar, you will be responsible for interviewing patients or their...
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Patient Registrar
3 weeks ago
Port Huron, Michigan, United States Prime Healthcare Full timeJob SummaryPrime Healthcare is seeking a skilled Patient Registrar to join our team. As a Patient Registrar, you will play a critical role in ensuring the smooth operation of our hospital's admitting department.Key ResponsibilitiesInterview patients or their representatives to obtain demographic informationSecure insurance information, eligibility, benefits,...
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Patient Registrar
3 weeks ago
Port Huron, United States Prime Healthcare Full timeOverview At Lake Huron Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, Lake Huron Medical Center is actively seeking new members to join its award-winning team! Lake Huron Medical Center is a...
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Patient Registrar
3 weeks ago
Port Huron, United States Prime Healthcare Full timeOverview At Lake Huron Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, Lake Huron Medical Center is actively seeking new members to join its award-winning team! Lake Huron Medical Center is a...
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Patient Registrar
2 months ago
Port Huron, United States Prime Healthcare Full timeOverview At Lake Huron Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, Lake Huron Medical Center is actively seeking new members to join its award-winning team! Lake Huron Medical Center is a...
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Retail Representative
4 months ago
Port Huron, United States Jars Cannabis Full timeJob DescriptionJob DescriptionJARS CANNABISwww.shopjars.com - Michigan's Leading Cannabis Retailer Ready to elevate your career path to a new all-time high?JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one...
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Retail Representative
1 month ago
Port Huron, United States Jars Cannabis Full timeJARS CANNABIS Michigan's Leading Cannabis Retailer Ready to elevate your career path to a new all-time high? JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders...
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Retail Representative
1 week ago
Port Huron, United States Jars Cannabis Full timeJARS Cannabis - Retail RepresentativeReady to elevate your career path to a new all-time high? JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our...
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Patient Experience Specialist
2 months ago
Port Orange, United States AdventHealth New Smyrna Beach Full timeAll the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Pet Insurance* Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the...
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Experience Center Support Specialist
6 days ago
Port Huron, Michigan, United States St. Clair County Community College Full timeJob SummaryWe are seeking a highly motivated and detail-oriented individual to support college events and activities as assigned.Responsibilities:* Prepare for and deliver high-quality programming in the Experience Center and Challenger Learning Center in various settings, including on-site field trips, off-site outreaches, scout activities, birthday...
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Patient Registration Specialist
2 weeks ago
Port Huron, Michigan, United States Lake Huron Medical Center Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Registration Specialist to join our team at Lake Huron Medical Center. As a key member of our Admitting department, you will play a critical role in ensuring the smooth registration process for our patients.ResponsibilitiesInterview patients or their representatives to obtain...
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Patient Access Representative
6 hours ago
Port Orchard, Washington, United States Virginia Mason Franciscan Health Full time{"title": "Patient Access Representative", "subtitle": "Join Our Team", "content": "At Virginia Mason Franciscan Health, we are committed to delivering exceptional patient care and experience. As a Patient Access Representative, you will play a vital role in ensuring that our patients receive the highest level of service and care.Responsibilities:Register...
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Customer Service Representative
6 days ago
Port Huron, Michigan, United States The Auto Club Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Branch Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional service to our members, promoting our products and services, and contributing to the overall success of our organization.Key...
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Patient Account Coordinator
4 weeks ago
Port Huron, Michigan, United States Lake Huron Medical Center Full timeOverview:At Lake Huron Medical Center, our committed team of professionals upholds our core values of quality, compassion, and community. As a member of Prime Healthcare, recognized as a Top-15 hospital system in the United States, Lake Huron Medical Center is actively seeking new members to enhance its award-winning team.Lake Huron Medical Center is a...
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Call Center Representative
3 weeks ago
Port Huron, United States Luxury Bath Technologies Full timeCall Center Representative With more than 25 years in business, Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. Luxury Bath / Mobility Remodelers is looking for a Super Star...
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Patient Service Representative
4 months ago
Port Orange, United States Palmer College of Chiropractic Full timeJob DetailsJob Location20 - Florida Campus - Port Orange, FLPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageNoneJob ShiftDaytimeJob CategoryAdmin - ClericalDescriptionGood first impressions are vital when it comes to working as a Patient Service Representative at Palmer. As you are the first point of contact for our patients. Patient Service...
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Patient Service Representative
2 weeks ago
Port Byron, United States Finger Lakes Community Health Full timeFinger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam. *This position is expected to travel between FLCH sites as needed to cover for other Patient Service Representatives while out of the office or to...
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Patient Access Representative
2 weeks ago
Port Angeles, Washington, United States Olympic Medical Center Full timeAbout the RoleOlympic Medical Center is seeking a skilled Patient Access Representative to join our Patient Access Services team. As a key member of our team, you will play a critical role in delivering exceptional patient care and ensuring a seamless registration experience.Key ResponsibilitiesDeliver Outstanding Customer Service: Provide compassionate...
