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Patient Access Representative
2 months ago
At Virginia Mason Franciscan Health, we are committed to delivering exceptional patient care and experience. As a Patient Access Representative, you will play a vital role in ensuring that our patients receive the highest level of service and care.
Responsibilities:
- Register and check patients in/out in a timely and efficient manner.
- Handle and reconcile payments, including co-pays, co-insurance, and prior balances.
- Continuously monitor and reconcile issues prior to patient visit.
- Process referral orders and/or pre-authorizations.
- Coordinate appointments and ancillary services.
- Respond to patient questions regarding routine billing and insurance matters.
- Coordinate patient instructional/education activities.
Requirements:
- One year of customer service work experience is required, two years preferred.
- Healthcare or Call Center experience preferred.
We offer a competitive hourly rate of $26.76 and a supportive team environment with excellent growth opportunities. If you are a detail-oriented and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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