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Senior Account Executive
Wilmington Freight is experiencing rapid growth and is on the lookout for ambitious, talented individuals to join our expanding team. As a Senior Account Executive, you will play a key role in driving the growth of our 3PL (Third-Party Logistics) business by building, managing, and nurturing a thriving book of business in the truckload freight market. We are passionate about our work and our people, setting ambitious goals and celebrating achievements. If you thrive in a dynamic, goal-oriented environment and are ready to make a difference in the logistics industry, Wilmington Freight is the place for you
Why Choose Wilmington Freight?
- No Salary Draws on Earned Profit: Enjoy the full benefits of your hard work without salary deductions from your commission.
- Autonomy & Freedom: No corporate lead approval necessary—pursue any and all opportunities
- Collaborative Environment: Join a team that values hard work, creative problem-solving, and clear communication.
Key Responsibilities:
- Deliver exceptional service and support to all customers.
- Develop and maintain a database of qualified leads through cold calls, referrals, networking, and business meetings.
- Communicate proactively with carriers and customers to ensure a smooth freight movement process.
- Keep all parties informed of potential delays, route changes, or issues as necessary.
- Schedule and manage pickup and delivery appointments with attention to variables such as traffic, weather, and service rules.
- Maintain up-to-date and accurate information in the company’s operating system.
- Utilize DAT Power to secure freight capacity and analyze market trends.
Qualifications:
- Bachelor’s degree or equivalent work/military experience.
- At least 1 year of transportation industry experience.
- Established book of business ready for a seamless transition.
- Minimum 2 years of customer service experience.
- Ability to exercise independent judgment and discretion within authorized limits.
- Strong communication and negotiation skills.
