Control Manager, Exams, Issues,

4 weeks ago


Chicago, United States JPMorgan Chase & Co. Full time

Job Description: 

The Client Onboarding & Documentation (CO&D) organization is seeking a highly talented, seasoned Executive Director, to lead three key functional pillars of the CO&D Global Controls Team. The Executive Director will be responsible for leading Global Exam Management, Issue Management, and Advisory & Governance. 

Job Responsibilities:

  • Oversee 3 functional control pillars globally within Controls team, including leading exams and testing, issue management, and CORE risk systems and related governance
  • Work closely with the CO&D Operations management, Managing Director, Leads, and business to opine on emerging risks and controls necessary to mitigate operational risks
  • Lead the teams across all 3 pillars and ensure strong handshakes and feedback loops between these functional arms of Control
  • Work with regional control leads and strategic testing team to identify themes of risk and apply those in risk framework
  • Use data analysis tools in root cause analysis of operational errors and MIS to review control themes and propose risk mitigations through a systematic approach
  • Partner effectively with colleagues across the firm, business, operations management, legal, Compliance, Risk, Audit, Regulators, peer/control managers and technology control functions to drive consistent and rigorous operational risk practices
  • Interface with senior management, managing directors and represent the team in various governance meetings
  • Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols 
  • Advise on and continually reassess key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment
  • Drive data driven mindset and develop future skill sets to create high performing teams
  • Ensure operational practices are following relevant risk standards, policies, and regulations to maintain an effective control environment

Required Qualifications, Capabilities, and Skills: 

  • 12+ years of Anti-Money Laundering/Know Your Customer (AML/KYC)
  • Strong leadership, drive to change and lead digital agenda to drive strategy and solutions for problem-solving, analytical, team building
  • Ability to drive a culture of risk awareness and proactive risk identification and assessment
  • Excellent written and verbal communication skills
  • Ability to steer thru in fast paced environment, think strategically and partner with teams to solve problems and continuously improve processes and controls
  • Must be highly disciplined, a self-starter, and can execute in a fast-paced, results-driven environment

Preferred Qualifications, Capabilities, and Skills: 

  • Compliance, Audit, Risk, or Operations management experience
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