Card Fraud Sr. Process Specialist
2 months ago
* Monitor alert/fraud reports from Pulse, Direct, MasterCard, and Fair Isaac and complete all necessary analysis to determine required action
* Investigate and research accounts in question for possible fraudulent transactions
* Contact account holders to verify identity and questionable transactions
* Maintain and reissue ATM and/or debit cards
* Update Pulse Prism and Safe Reporting systems
* Review incoming EFT credits within approval limit
* Review incoming car rentals
* Other duties as assigned
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
FCBI is an equal opportunity employer. Requirements * High School Diploma or Equivalent
* At least 18 years of age
* Working knowledge of Microsoft Office
* Customer Service Experience
* Ability to work with minimal supervision
* Ability to organize and prioritize
* Capable of meeting deadlines
* Good communication skills
* Must successfully pass background investigation and drug screen according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
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Card Fraud Sr. Process Specialist
2 weeks ago
Killeen, United States First National Bank Texas Full time* Investigate, resolve and report suspected fraudulent activity initiated via ATM and/or debit card transactions * Monitor alert/fraud reports from Pulse, Direct, MasterCard, and Fair Isaac and complete all necessary analysis to determine required action * Investigate and research accounts in question for possible fraudulent transactions * Contact account...
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Card Fraud Sr. Process Specialist
2 weeks ago
Killeen, United States First National Bank Texas Full time* Investigate, resolve and report suspected fraudulent activity initiated via ATM and/or debit card transactions* Monitor alert/fraud reports from Pulse, Direct, MasterCard, and Fair Isaac and complete all necessary analysis to determine required action* Investigate and research accounts in question for possible fraudulent transactions* Contact account...
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Card Fraud Sr. Process Specialist
2 months ago
Killeen, United States First National Bank Texas Full time* Investigate, resolve and report suspected fraudulent activity initiated via ATM and/or debit card transactions* Monitor alert/fraud reports from Pulse, Direct, MasterCard, and Fair Isaac and complete all necessary analysis to determine required action* Investigate and research accounts in question for possible fraudulent transactions* Contact account...
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Card Fraud Sr. Process Specialist
2 weeks ago
Killeen, United States First National Bank Texas Full timeInvestigate, resolve and report suspected fraudulent activity initiated via ATM and/or debit card transactions Monitor alert/fraud reports from Pulse, Direct, MasterCard, and Fair Isaac and complete all necessary analysis to determine required action Investigate and research accounts in question for possible fraudulent transactions Contact account holders to...
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Card Fraud Sr. Process Specialist
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