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Digital Fraud Sr. Process Specialist

2 months ago


Killeen, United States First National Bank Texas Full time

Investigate Digital Banking fraud alerts
Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters
Monitor transactions for ACH and electronic suspicious activity
Make decisions on routine issues in accordance with the Electronic Risk Guidelines and assigned approval limits
Other duties as assigned

Position level will be dependent upon external and internal experience

Physical Requirements:
Must be able to remain in a sitting stationary position for extended periods of time
Constantly operate a computer and other office machinery
Ability to lift up to 25 pounds

FCBI is an equal opportunity employer. Requirements At least 18 years of age
High School Diploma or Equivalent
Must be detail oriented, analytical, and organized
Ability to maintain confidentiality
Capable of meeting deadlines
Working knowledge of Microsoft Office
Good communication skills
Good writing skills
Comfortable in a repetitive environment
Banking experience is preferred
Must successfully pass background investigation according to company policy
Must be able to get along with co-workers and work effectively in a team environment

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