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Sales team coordinator and dispatcher
2 months ago
Benefits:
Bonus based on performance
Employee discounts
Flexible schedule
Location: Houston, Tx. 77090
Company: Gutters by Berger Home Services
About Us: Gutters by Berger Home Services is a trusted name in the home improvement industry, specializing in top-quality gutter solutions with a lifetime warranty. We serve clients in Houston, Austin, San Antonio, and DFW, and our commitment to excellence extends to every aspect of our operations, including our sales team. We’re seeking a motivated and organized Sales Team Dispatcher to help coordinate and optimize our sales efforts across multiple locations.
Job Description: As the Sales Team Dispatcher, you will play a key role in managing and coordinating the daily schedules of our sales representatives. Your primary responsibility will be to ensure that our sales team operates efficiently, meeting with clients on time and maximizing their productivity. This role requires exceptional communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
Schedule and dispatch sales representatives to client appointments across various regions.
Monitor and manage the sales team’s calendar, ensuring optimal routing and appointment scheduling.
Coordinate with the sales team to confirm client details, appointment times, and any special instructions.
Communicate with clients to confirm appointments, provide updates on sales rep arrival times, and handle any rescheduling needs.
Track and report on sales team activities, including completed appointments, sales outcomes, and follow-up actions.
Assist the sales team with any logistical needs, such as providing directions, confirming lead details, and coordinating with other departments.
Maintain accurate records of sales appointments, client interactions, and sales rep performance metrics.
Work closely with the Sales Manager to align scheduling with sales targets and goals.
Qualifications:
Previous experience in a dispatching role, preferably within a sales or customer service environment.
Strong organizational and time management skills.
Excellent communication abilities, both written and verbal.
Proficiency in scheduling and dispatching software, as well as Microsoft Office Suite (Word, Excel, Outlook).
Ability to work in a high-pressure environment and manage multiple tasks simultaneously.
Problem-solving skills with a proactive approach to handling scheduling conflicts and logistical challenges.
High school diploma or equivalent required; additional education or relevant certifications are a plus.
What We Offer:
Competitive salary and benefits package.
A dynamic and supportive work environment with opportunities for growth and career advancement.
The opportunity to work with a dedicated and successful sales team in a growing company.
A role that is integral to the success of our sales operations and customer satisfaction.
How to Apply: If you’re organized, detail-oriented, and excited about playing a critical role in the success of our sales team, we’d love to hear from you Please submit your resume explaining why you’re the ideal candidate for this position to
