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Student Support Assistant
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Position Summary
Under general supervision of assigned manager/supervisor, serve as a staff assistant in providing student services and information on college programs.
For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.
Familiarize students to available resources, services and programs, individually or in groups; answer questions regarding assigned program requirements; present workshops on topics related to area of assignment; assist students with completing related forms and reviewing for completion; interpret program regulations or benefit requirements for assigned area, and assist students in obtaining needed supportive services; serve as a resource person to students and staff on area of assignment; work in cooperation with campus faculty, staff, other campus student resources, and related community agencies to serve student needs and represent the college; assist with advertising the resources and programs provided by area of assignment, such as bulletin announcements, newsletters, flyers, handouts, web pages, and other visual displays; assist with outreach efforts including visits to secondary schools or community organizations; assist with coordination and support of campaigns for recruitment, retention and completion efforts; record and coordinate student documentation and maintain related records; assist with follow-up studies and activities relating to the evaluation of services provided by the program; maintain confidential information and materials; perform general office duties such as filing, data entry, maintaining records, answering the phone, and making appointments; assist with the development of the master calendar of events, and other related scheduling; order, review, catalog, inventory, maintain materials, and prepare and update lists of information and available resources; create, modify, and maintain reports, records and forms used; attend appropriate conferences, workshops and staff meetings as assigned; recruit, interview, hire, and train temporary employees, and assist with processing related timesheets; assist with monitoring budget information, such as processing requisitions and other related budget processes; perform related duties as assigned.
In addition to the Typical Duties noted above, duties for the below noted areas of assignment include (the below list does not represent all areas of assignment):
Athletics: Review academic performance of student athletes and make appropriate referrals; assist in follow-up of unsatisfactory reports, and complete eligibility unit checks.
Call Center: Intake inquiries and refer students and public to appropriate resources; assist with coordination and support of call campaigns for recruitment, retention and completion efforts; guide students to complete application process, academic program selection, additional enrollment processes, financial aid application, and college visits.
Career Center/Internships: Research current labor market for career and transfer opportunities, with emphasis on college program areas; refer qualified students to employers or employment services for placement, and conduct follow-up interviews with students; provide assistance with mock interviews, resume critiques, and job searches; administer career planning assessments; provide vocational and educational guidance training for students.
Student Life: Assist with the development and supervision of student organizations in collaboration with student leaders; plan and coordinate social and cultural activities for students; attend and assist with coordination of college activities sponsored by the student association and other student groups; coordinate the student election process.
EXPERIENCE: Two years of experience related to the duties of the position.
EDUCATION: Completion of an Associate's Degree or 60 semester units (90 quarter units). NOTE: An additional year of qualifying experience may be substituted for up to one year of college education. Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.
(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)
Education must be from an accredited institution.
Application Instructions
Applicants applying to this position are REQUIRED to complete and submit:
- A Los Rios Community College District Application
- Resume or Curriculum Vitae
- Letter of Interest
NOTES:
- Applications submitted without all required documents, listed above, will be disqualified.
- Applicants indicating "see resume" on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
- Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.
- Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.
- Applicants are required to submit official transcripts within 60 days of the time of hire.
- Graduate advising documents and grade reports will not be accepted as official transcripts.
- Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.
- A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.
- Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here.
Do not submit additional materials that are not requested.
