Contact Center Customer Service
2 weeks ago
We are currently seeking a dedicated Contact Center Customer Service Inbound/Outbound II representative to support our TruServices group. In this role, you will play a key part in delivering exceptional service across multiple product lines, including Powertools, Service Agreements, Smart Services, and Consumables.
Contact Center Customer Service Inbound/Outbound II
Location: Farmington, CT
Position Type: Full-Time
Hours: Monday to Friday, 8:00 AM - 4:30 PM
Pay rate: $20/hr
Position Summary:
With strong administrative skills and a customer-focused approach, you will provide friendly and proactive service to our users, efficiently handling each query and advising users on the ensuing solutions.
Key Responsibilities:
- Answer incoming phone calls, emails, faxes, and voicemails for the TruServices department, delivering courteous, competent, and prompt customer service to all customers.
- Monitor general TruServices inboxes to ensure timely responses to inquiries.
- Process sales orders accurately through the SAP System, executing all sales-related documents in a timely manner.
- Keep customers well-informed regarding the status of their orders, making follow-up calls as required.
- Conduct research as needed in collaboration with Technical Service, Purchasing, Logistics, and other departments to ensure proper and timely customer order processing.
- Collaborate with other internal TRUMPF departments as necessary to resolve customer inquiries and issues.
- Handle miscellaneous administrative duties as they arise to support the TruServices group effectively.
Qualifications:
- Strong administrative skills and attention to detail.
- Excellent customer service skills with the ability to communicate effectively and courteously.
- Proficiency in using computer systems, particularly experience with SAP is a plus.
- Ability to work collaboratively within a team environment and across departments.
- Previous experience in a customer service role, preferably in a contact center setting.
If you are passionate about providing exceptional customer service and are ready to be part of a forward-thinking company, we encourage you to apply
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
-
Contact Center Customer Service
1 week ago
Farmington, United States Kelly Services, Inc. Full timeWith strong administrative skills and a customer-focused approach, you will provide friendly and proactive service to our users, efficiently handling each query and advising users on the ensuing solutions. Key Responsibilities: Answer incoming phone Customer Service, Retail, Staffing, Customer
-
Contact Center Associate
1 week ago
Farmington, Connecticut, United States Kelly Full timeAs a Contact Center Associate at Kelly, you will play a vital role in providing exceptional customer service across multiple product lines.Location: Farmington, CTEstimated Salary: $20/hour (full-time)Job Description:About the RoleIn this role, you will utilize your strong administrative skills and customer-focused approach to deliver exceptional service to...
-
Card and Contact Center Business Lead
1 week ago
Farmington, Michigan, United States Community Choice Credit Union Full time**Drive Operational Excellence:**The Card and Contact Center Business Lead will be responsible for overseeing the day-to-day operations of our Contact Center and Card Services teams. This includes managing budgets, supervising staff, and ensuring compliance with regulatory requirements.If you are a detail-oriented leader with excellent communication skills...
-
Contact Center Financial Success Specialist
2 weeks ago
Farmington, United States LOC Credit Union Full timeFinancial Success Specialist (Contact Center) Part-time, Farmington Office Join the award-winning LOC Credit Union team as a part-time Contact Center Financial Success Specialist at our Farmington office! Enjoy competitive wages, 14 paid holidays, paid time off, 401K matching up to 5%, tuition reimbursement, an engaged culture, career pathing, and more! The...
-
Customer Service Representative
6 days ago
Farmington, Connecticut, United States Kelly Services Full timeAbout the Role">At Kelly Services, we are seeking a dedicated and customer-focused Contact Center Customer Service Inbound/Outbound II representative to join our TruServices team in Farmington, CT. As a key member of our team, you will play a vital part in delivering exceptional service across multiple product lines, including Powertools, Service Agreements,...
-
Customer Service Representative
2 weeks ago
Farmington, Missouri, United States First State Community Bank Full timeJob Title: Customer Service Representative We are seeking a highly organized and detail-oriented Customer Service Representative to serve as the first point of contact for our wealth management clients and advisors. The ideal candidate will have strong communication skills, be service-oriented, and an active listener. They will also support advisors to...
-
Customer Service Representative
1 day ago
Farmington, New Mexico, United States Spirit Halloween Full timeSpirit Halloween is seeking a highly motivated and customer-focused Customer Service Representative to join their team. This role involves providing exceptional service to customers, promoting products, and maintaining a well-organized store environment.Key Responsibilities:Acknowledge all guests through a greeting, smile, or eye contact;Demonstrate...
-
Customer Service Director
18 hours ago
Farmington, Missouri, United States Lincare Holdings Full timeJob SummaryThis is a challenging and rewarding opportunity to lead a team of customer service professionals as a Customer Service Director at Lincare Holdings. As a key member of our organization, you will be responsible for ensuring that payer contractual requirements are met, sales efforts are supported through exceptional customer service, and revenue is...
-
Customer Service Ambassador
3 days ago
Farmington, Connecticut, United States Big Sky Fitness Full timeAbout the RoleWe are seeking a highly motivated and organized Front Desk Representative to join our team at Big Sky Fitness. As the first point of contact for our members, you will provide exceptional customer service, process memberships, and maintain the cleanliness of our facilities.Key ResponsibilitiesAnswering telephone calls, responding to member...
-
Customer Service Representative
2 weeks ago
Farmington, Connecticut, United States Massage Envy Full timeOverviewMassage Envy is a leading wellness center dedicated to helping clients achieve their health and wellness goals. As a Sales & Customer Service Associate, you will play a vital role in promoting our services and creating a positive experience for our clients.
-
Customer Service Specialist
2 months ago
Farmington, United States IDEX Full timeJob Title: Customer Service Specialist Reporting : Director of Customer Experience Mission of the position : To amaze our customers with our speed, attention to details, and quality. Company: Mott is a technology driven, high precision filtration company trusted by the world's best technical and performance brands across four core markets: Medicine,...
-
Customer Service Store Associate
2 weeks ago
Farmington, Michigan, United States Gordon Food Service Full timeCareer Opportunity: Are you looking for a career that offers opportunities for growth and advancement? Look no further than Gordon Food Service! As a Part Time Store Associate, you will play a critical role in helping us deliver exceptional customer experiences and drive sales growth in our stores.We offer a salary of $14+/hr, plus benefits such as profit...
-
Customer Service Associate
18 hours ago
Farmington, Connecticut, United States Call The Bee Full timeOverview: Call The Bee is a dynamic company seeking highly skilled Customer Service Representatives to join our team. This role involves working on Saturdays and earning regular performance-based bonuses for providing exceptional service and meeting goals.In this position, you will have the opportunity to trade doubt for direction and focus on your career...
-
Customer Service Rep
6 months ago
Farmington, United States First State Community Bank Full timeJob DetailsJob Location Farmington, FSFM - Farmington, MO Position Type Full Time Job Category Finance DescriptionCustomer Service RepMake a Positive Impact Are you ready to launch your career in the world of investing and wealth management? First State Financial Management is looking for dynamic, highly organized and detail-oriented individual for a...
-
Retail Associate
2 weeks ago
Farmington, Michigan, United States Carter'sOshKosh Full timeJob DescriptionAs a Sales Associate at Carter's, you will be the first point of contact for customers. You will welcome them with a warm greeting, provide assistance with our product styles, features, and benefits, and confidently resolve issues. Your goal is to ensure a positive shopping experience by meeting customer needs through omnichannel...
-
Customer Service Engineer
6 days ago
Farmington, Michigan, United States Entry Point Communications Full timeAbout the RoleEntry Point Communications seeks a skilled Technical Support Associate to join our team in Farmington, CT. The successful candidate will earn a salary of $55,000 - $65,000 per year and enjoy a dynamic work environment.The primary responsibilities include troubleshooting equipment, documenting calls, communicating with customers, creating...
-
Customer Service Representative
2 weeks ago
Farmington, Michigan, United States ACD Connect, LLC Full timeJob OverviewACD Connect, LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our call center team, you will be responsible for providing exceptional service to customers while working from the comfort of your own home.About the RoleThis part-time remote position has the potential to lead...
-
Customer Service Representative
4 months ago
Farmington, United States Call The Bee Full timeOverview: Call The Bee is looking to find the best Customer Service Representatives for Full time work. This will include Saturdays. Our CSR team earns regular performance-based bonusesfor providing exceptional service and meeting and exceeding goals. If you want to trade doubt for direction and find a place to focus on your career, come grow with us! What...
-
Customer Service Trainee
3 weeks ago
Farmington Hills, United States Delta Dental of Michigan Full timeJob Title:Customer Service TraineeNumber of Positions:14Location:Farmington Hills, MILocation Specifics:Fully RemoteJob Summary:Training will be hybrid. Training schedule as follows:On-site: Weeks 1, 3, 5, 7.Remote: Weeks 2, 4, 6, 8.At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community...
-
Customer Service Trainee
2 weeks ago
Farmington Hills, United States Delta Dental of Michigan Full timeJob Title:Customer Service TraineeNumber of Positions:14Location:Farmington Hills, MILocation Specifics:Fully RemoteJob Summary:Training will be hybrid. Training schedule as follows:On-site: Weeks 1, 3, 5, 7.Remote: Weeks 2, 4, 6, 8.At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community...