Client Executive

4 weeks ago

New York, United States Cisco Full time

The required location for this position is North Carolina OR New York, NY.

The application window is expected to close on 12/18/2024


Why You'll Love Cisco

We change the world, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our employees' groundbreaking ideas impact everything, from entertainment, retail, healthcare, and education, to public and private sectors, smart cities, and everyday devices in our homes. Here, that means you will take creative ideas from the drawing board to dynamic solutions that have world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.


What You'll Do

We have an exciting Sales opportunity within our Enterprise Organization In the Client Executive role, you will be responsible for developing and executing comprehensive customer success plans, aggressive growth strategies, and an action plan to deliver key customer outcomes while improving Cisco's opportunity. You will manage sales teams across IT and business unit groups. You will also have booking and expense responsibilities and be accountable for solid long-term business decisions (including people development, customer loyalty, business unit alignment, co-development, co-investment, and balancing short-term business issues within Cisco against long-term goals). This particular Client Executive will be responsible for the leadership, mentoring and performance of three individual contributors covering three critical key accounts in the NY financial market.


Who You'll Work With

You will be responsible for annual revenue portfolio and will manage a sales team including Global Account Manager(s), while working closely with Systems Engineer(s), Technical Solutions Architect(s) as well as technology specific Product Sales Specialists, Customer Experience Specialist (s) and the Channel organization globally. This role will have direct responsibility for the Software, Product and Customer Experience strategies and execution. The Client Executive will formulate and drive an all-encompassing focus across the full solution lifecycle.


Who You Are

The key performance traits for this role include:

  • Global Enterprise Segment Strategy & Execution Priorities- Identifying, developing, and implementing key initiatives that align with the Enterprise Operation Strategy & Execution Priorities.
  • Go to Market Sales Model- Leading /coaching teams through transformation with account planning/opportunity identification, business relevant / customer value selling, business disciplines, and Challenger Sales strategy.
  • Customer Engagement & Accountability- Develop and manage relationships with the Chief Information Officer (CIO), Chief Security Officer (CSO) and Chief Technology Officer (CTO), IT, and Buyer to be able to relate product/solution to business value.
  • Financial Performance- Exceeding bookings goal (by geography, architecture, and vertical), managing operating expenses (Opex) goal, and maintaining forecast accuracy; providing visibility and in-depth knowledge into numbers (customer insights, macro/micro-trends, consumption models).
  • Team Development- Attracting, developing, and retaining high-performance account team talent (career development, coaching, performance management, and hiring).
  • Building a Winning Capability and Leading Change- Strategically leading and influencing your team along with integrated cross-functional teams, including the Industry Solutions Group, Services, Capital, Partners, Architecture Technology teams (Collaboration, Enterprise Networks, Data Center, Security), Marketing, Corporate Business Development, and others. Focusing on supplying to the long-term success of the Enterprise Segment by being a collaborative leader among your peers. Consistently aspiring to improve and reinvent yourself.

Minimum Qualifications:
  • 5+ years of management roles selling solutions to senior executives at named accounts
  • 3+ years demonstrated track record managing significant revenue responsibility and or profit/loss center and overachieving targets to meet stretch goals
  • 5+ years Leading and positioning Cisco's portfolio
  • Preferred Qualifications:
    • Must provide specific examples of closing large, strategic deals to global customers
    • Understanding a broad range of Cisco technologies
    • Business development and strategy experience required
    • Demonstrated ability to provide thought leadership, think strategically, and effectively communicate vision (both written and verbal) and influence cross-functionally
    • Adept at balancing intense short-term pressures with overall long-term goals
    • Strong executive presence, polish, and political savvy
    • Strong leadership skills in coaching and developing a sales organization for 50+ people
    • Excellent communication skills and ability to persuade - using simple communications that convey complex concepts in a compelling, concise, and creative way
    • Demonstrated ability to build and lead in a matrix-managed team culture
    • International and national travel is required
    • BA degree - MBA or graduate degree preferred

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us

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