Current jobs related to Family Support Services Account Specialist - St Paul - Accord Services

  • Family Support Specialist

    3 weeks ago

    St Louis, Missouri, United States USCRI Full time

    Job SummaryThe U.S. Committee for Refugees and Immigrants (USCRI) is seeking a highly skilled and compassionate Family Support Specialist to join our team. As a key member of our Home Study and Post Release Services department, you will play a critical role in supporting the successful integration of refugees and immigrants into their new communities.Key...

  • Veteran Family Support Specialist

    1 month ago

    St Louis, Missouri, United States St. Patrick Center Full time

    Position OverviewRole Summary:St. Patrick Center, a dedicated ministry of Catholic Charities, is seeking a Rural Counties Peer Support Specialist to enhance our Support Services for Veteran Families (SSVF) initiative.The specialist will primarily operate from our designated location and will serve as a mentor to veteran families, engaging in extensive travel...

  • Program Support Specialist

    3 days ago

    St Paul, United States Lutheran Social Service of MN Full time

    Description Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive, and Fun)...

  • Program Support Specialist

    3 days ago

    St Paul, United States Lutheran Social Service of Minnesota Full time

    Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive, and Fun) and careers...

  • Family Support Specialist

    2 months ago

    Saint Paul, United States Roots Wellness Center Full time

    Job DescriptionJob DescriptionJob Title: Family Support SpecialistReports To: Clinical DirectorJob Status: Full-timeJob Location: Community, OfficeAbout RWC: At Roots Wellness Center we treat co-occurring disorders through the lens of social justice. We believe that for many, chronic social Injustice fuels the cycle of illness, addiction, and pain. Come and...

  • Youth Support Specialist

    1 month ago

    St Louis, Missouri, United States Annie Malone Children & Family Services Full time

    Annie Malone Children and Family Services is pleased to announce an opportunity for a Youth Support Specialist with ATTRACTIVE COMPENSATION.Available Shifts:Sunday to Tuesday 7am-7pm & 4 hours on WednesdaySunday to Tuesday 7pm-7am & 4 hours on WednesdayThursday to Saturday 7am-7pm & 4 hours on WednesdayThursday to Saturday 7pm-7am & 4 hours on WednesdayNEW...

  • Youth Support Specialist

    4 weeks ago

    St Louis, Missouri, United States Annie Malone Children & Family Services Full time

    Annie Malone Children and Family Services is thrilled to present an opportunity for a Youth Support Specialist with ATTRACTIVE COMPENSATION.Available Shifts:Sunday to Tuesday 7am-7pm & 4 hours on WednesdaySunday to Tuesday 7pm-7am & 4 hours on WednesdayThursday to Saturday 7am-7pm & 4 hours on WednesdayThursday to Saturday 7pm-7am & 4 hours on WednesdayNEW...

  • IHS Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States Oak Tree Support Services Full time

    Job SummaryAs a dedicated professional at Oak Tree Support Services, you will play a vital role in supporting adults with disabilities to live independently in their homes and communities. Your responsibilities will involve maintaining a caseload based on staff preferences for geographic service areas and hours worked.Key Responsibilities:Collaborate with...

  • Family Support Specialist

    4 weeks ago

    St Louis, Missouri, United States Positive Impacts Full time

    Job OverviewPosition SummaryCompensationStarting at $20 per hourEmployment TypeFull-timeRole DescriptionFamily Support SpecialistUnder the guidance of the Supervisor, the Family Support Specialist offers parenting assistance, educational resources, and case management for a caseload of up to twenty-five families with young children facing risks of abuse and...

  • Accounting Services Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States Jobot Full time

    Accounting Services Specialist PositionAbout Jobot:At Jobot, we are a dedicated CPA firm specializing in accounting, tax, and advisory solutions for both businesses and individuals. With a rich history of over 60 years, we pride ourselves on being a reliable partner for clients throughout Minnesota and beyond. Our team is committed to empowering clients to...

  • Customer Service

    4 months ago

    St Paul, United States TCC MATERIALS COMPANY Full time

    ** TCC Materials** ** Customer Service & Corporate Support Specialist** Mendota Heights, MN 55120 **Job Summary** To actively support and promote TCC Materials & Amcon Concrete Products lines of products with outside sales and other members of the distribution team. Primary emphasis is placed upon providing both external communications and internal support...

  • Family Medicine Specialist

    1 week ago

    St Louis, Missouri, United States People's Family of Corporations Full time

    Family Medicine Specialist **Job Summary** We are seeking a highly skilled Family Medicine Specialist to join our team at People's Health Centers. As a Family Medicine Specialist, you will provide comprehensive medical services to patients of all ages, from routine check-ups to complex medical conditions. **Responsibilities** * Conduct thorough medical...

  • Community Support Specialist

    3 weeks ago

    St Louis, Missouri, United States Peoples Family of Corporations Full time

    Job DescriptionAbout Us:Peoples Family of Corporations provides comprehensive mental health services to children and adults in various regions. Our professional mental health staff serves a growing caseload of individuals, many of whom are chronically mentally ill and suffering from major psychiatric disorders. We operate a Psychosocial Rehabilitation Center...

  • Family Support Specialist

    4 weeks ago

    St Louis, Missouri, United States Positive Impacts Full time

    Job OverviewPosition DetailsCompensationStarting at $20 per hourEmployment TypeFull-timeComprehensive Job SummaryFamily Support SpecialistUnder the supervision of the Program Supervisor, the Family Support Specialist delivers essential parenting assistance, educational resources, and case management for a designated group of up to twenty-five families with...

  • Accounts Receivable and Customer Support Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States Universal Truck Service Full time

    Job OverviewPosition: Accounts Receivable and Customer Support SpecialistCompany: Universal Truck ServiceUniversal Truck Service is a rapidly expanding heavy-duty vehicle repair center. We take pride in our dependable service and strong customer relationships.Position Summary:We are looking for an entry-level part-time Accounts Receivable and Customer...

  • Family Support Specialist

    4 weeks ago

    St Louis, Missouri, United States Positive Impacts Full time

    Job OverviewPosition SummaryThe Family Support Specialist plays a crucial role in providing guidance, education, and case management to families with young children who are at risk of experiencing child abuse and neglect. This position focuses on fostering healthy family dynamics through individualized support and the implementation of the Nurturing Skills...

  • Employment Specialist 2- South Metro

    2 months ago

    St Paul, United States Lifeworks Services Full time

    Job Type Full-time Description Lifeworks is seeking a full-time Employment Specialist 2 to work with adults with disabilities seeking employment and provide job coaching support for individuals currently employed at businesses in the community. Employment Specialists carry a caseload, attend intakes and annual meetings, complete quarterly and annual...

  • Project Support Specialist

    5 months ago

    St Paul, United States Vensure Employer Services Full time

    About Us We're a small and exciting entrepreneurial organization. Our culture is perfectly suited for the individual who thrives in a flexible environment yet possess the energy, motivation and pride to see their contributions impact an entire organization. Additionally, we're is proud of our team culture where individual success is the goal of the entire...

  • Client Support Specialist

    4 weeks ago

    Bay St Louis, United States Family Dollar Full time

    Family Dollar is seeking a dedicated Client Support Specialist to join our team. In this role, you will:Deliver outstanding assistance to our clienteleWelcome customers and guide them in choosing productsManage cash transactions and respond to questions regarding the store and its offerings

  • Crisis Specialist Supervisor

    4 months ago

    Saint Paul, United States TFI Family Services, Inc. Full time

    Job DescriptionDescription****Average salary is $46,612.80 (including wage, incentives, bonuses, overtime, shift differential, etc.)****This position has hybrid capabilities for those that live in or around the area.We are looking for a full-time Crisis Specialist Supervisor to add to our team! You must have a Bachelor’s degree in the human services field...

Family Support Services Account Specialist

4 months ago

St Paul, United States Accord Services Full time
LOOKING FOR OUR NEXT TEAM MEMBER

Job Purpose and Reporting Structure

Provide technical, fiscal, and administrative support for the Family Support Services (FSS) program, overseeing EVV implementation and compliance and delivering high-quality customer service to 300-500 employees. Support growth and development initiatives within the program. Position reports to the Senior Director.

Essential Responsibilities
  • Listen-Learn-Lead: Model the mission and values of Accord, helping people to live their greatest lives.
  • Contribute towards operational and continuous improvement ideas and implementation related to productivity, accuracy, and turnaround time with a focus on high quality customer service for the families we support.
  • Oversee ongoing implementation of Electronic Visit Verification (EVV) system throughout all direct support employees in FSS, including both existing and new employees.
  • Train, onboard, and support direct support professionals on EVV requirements and use.
  • Provide technical expertise, troubleshooting, training, and ongoing support to FSS direct support employees in the implementation and use of EVV, including in-home training when needed.
  • Print, sort, and track remaining non-EVV payroll timesheets on a biweekly basis and provide payroll for processing, including annual and new hire timesheets.
  • Collaborating with Payroll Specialists to identify and solve payroll errors in EVV, EHR and payroll systems.
  • Collaborate with Finance to identify and solve billing errors in the EVV and EHR systems specifically relating to unit utilization issues.
  • Collaborate with the Senior Director to track patterns to improve quality and efficiency of processes.
  • Collaborate with the Senior Director to refine, improve, and streamline payroll
    • processes for FSS.
    • Collaborate with Finance and FSS coordinators as cross-check and quality control for payroll review/unit utilization issues across the department.
    • Coordinate with others to ensure smooth and effective interdepartmental processes including but not limited to hiring, onboarding, ongoing training, and payroll for direct support employees.
    • Train the FSS coordinators on departmental billing procedures specific to Family Supports human service waiver program.
    • Work collaboratively with the FSS lead coordinator to ensure smooth and effective communication with people supported, families, and direct support employees around payroll and EVV.
    • Ensure compliance with EVV federal and state standards.
    • Represent Accord in statewide work groups focused on the adoption and implementation of EVV standards.
    • Provide excellent customer service in all interactions; respond to all inquiries and issues within 1 business day.
    • As a mandated reporter, respond and report all incidents that occur while providing services to protect the health and safety of and minimize risk of harm to the person(s) supported following Accord's policy.
    • Serve as a representative of the agency to the people we support, our community partners and external constituents. Serve as a positive role model for other employees.
    • Contribute to growth and development initiatives for FSS.
    • Develop and deliver community outreach and caregiver training, education, events, and advocacy.
    • Must be able/willing to travel for work purpose
Accountabilities
  • Electronic Visit Verification (EVV) training, implementation, support, and compliance
  • Technical, fiscal, and administrative support
  • Customer service/quality
  • Program development and growth
Requirements

Credentials/Qualifications

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education
  • High school diploma required, some higher education preferred
  • Bachelor's Degree in Finance or Human Resources Degree or related field or 3-5 years experience administrative experience in either a finance or human resource required
Skills & Experience
  • 2 years of training and/or experience in Electronic Health Record, Payroll or Finance systems or financial administration preferred
  • Minimum of 1 year of administrative experience in either a finance or human resources role.
  • Proficient in EHR and other software platforms required
  • Knowledge of payroll and billing processes in human service waiver programs
  • Proficient in connectivity, use, and troubleshooting of EVV across multiple systems including SmartPhones, tablets, personal computers, landline telephones, and other platforms preferred.
  • Ability to communicate technical information to non-technical people
  • A passion to make a difference and a desire to learn
  • Strong verbal and written communication skills, including interpersonal skills with a focus on customer service and relationship-building
  • Ability to multi-task and pivot based on workload
  • Attention to detail and excellent time management skills
Language Skills

Ability to read, write, analyze, and interpret documents. Ability to document in neat, legible, accurate, and objective manner. Ability to effectively present information and respond to questions from individuals supported, program staff and leadership.

Mathematical Skills

Ability to calculate figures and amounts such as basic math, which includes (at minimum) addition, subtraction, division, and calculating percentages.

Reasoning Ability

Ability to read, write and perform math skills; ability to solve problems; ability to accept/follow through with direction and recognize professional boundaries. Ability to serve as a creative team member who can suggest and implement strategies to enhance the service; demonstrate patience, self-control, and flexibility. Strong analytical thinking skills and the ability to think through and propose solutions to complex problems.

Certificates/Licenses/Certifications
  • A valid driver's license and proof of insurance, clean driving record, and a reliable vehicle is required.
  • Approved Background check is required.


Technology

Must be able to use technology that is necessary to perform job responsibilities. Ability to use available technology effectively including, but not limited to, voicemail, computer, printer, photocopier, fax and telephone, and various types of audio visual equipment.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

Speaking and hearing ability sufficient to communicate effectively using virtual platforms, by phone. or in person at typical volumes. Vision adequate to read correspondence, computer screen, forms, etc. Good manual dexterity. Position requires moderate lifting that would be typical in an office setting.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to work in a changing environment that adjusts to the needs of the individuals in program services. The environment may be fast-paced with interruptions, distractions, and deadlines. The job requires flexibility and the ability to adjust to changing needs or activities.

The employee in this position typically works in an office atmosphere. The employee will also be exposed to outdoor weather conditions during some agency events and when traveling on company business.

The employee in this position typically works Monday through Friday, day hours. Must be flexible to work evenings and weekends as required by management. The noise level in the work environment is usually moderate.

The above is not an all-encompassing statement of duties, responsibilities and requirements for this position.

Benefits

Competitive wage ($22-$27 per hour) and benefit package with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more.