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Program Support Specialist

2 months ago

St Paul, United States Lutheran Social Service of Minnesota Full time

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive, and Fun) and careers that challenge, energize, and reward employees. Consider joining us

Job Summary:

The Program Support Specialist will provide individualized support and coordination of services to members who participate in supplemental benefit services through healthcare partnerships with Lutheran Social Service of Minnesota. This position is responsible for supporting the members by providing outreach, scheduling services, communicating with care coordinators and other community agencies along with ongoing administrative duties which include office and program support, compiling program information into report form, monitoring and maintaining record keeping and filing systems, as well as assisting in the creation and coordination of program marketing efforts/materials.

Qualifications and Requirements:

  • High School diploma (or equivalent GED) required.A two-year technical degree in Business, Accounting or related field is preferred.
  • 3+ years of experience in human/social service, healthcare and/or older adult service required.
  • Completion of Community Health Worker certificate program at an accredited Minnesota institution is preferred.
  • Multilingual abilities are preferred.
  • Ability to work with individuals and families from diverse backgrounds with care and compassion.
  • Training in the area of computer skills, bookkeeping and accounts receivable, computer spreadsheets and word processing, excellent communication and customer skills is required. Skills also include organizational skills, problem solving and the ability to work both independently and as a member of a team.
  • Knowledge of resources available in program participant's community preferred.
  • A valid driver's license and a clean driving record are required.

Lutheran Social Service of Minnesota is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)