Senior Sales Engineer

2 weeks ago

Chicago, United States DDN Full time

Overview

DDN Storage is seeking great candidates to join our dynamic team of passionate customer-enabling technologists This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DDN Storage is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC

“The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - ~ Marc Hamilton VP, Solutions Architecture & Engineering | NVIDIA

DDN Storage is the global leader in AI and multi-cloud data management at scale. Our cutting-edge storage and data management solutions are designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN Storage empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.

Job Description

We are seeking a highly technical and customer-focused Senior Sales Engineer to join our rapidly growing team. In this role, you will be responsible for providing technical expertise and solution design support to our sales team and customers, with a specific focus on AI-powered data storage and management solutions. The ideal candidate will have a deep passion for AI, a proven track record of success selling into the AI space, and the ability to thrive in a fast-paced, high-velocity environment.

Key Responsibilities:

Technical Sales Enablement:

  1. Collaborate closely with the sales team to develop and execute complex technical sales strategies.
  2. Create compelling technical presentations, demonstrations, and proof-of-concepts to showcase the value of our solutions.
  3. Provide in-depth technical expertise and guidance to customers throughout the sales process.

Solution Architecture:

  1. Analyze customer requirements, pain points, and use cases to architect tailored data storage and management solutions for AI workloads.
  2. Design and document detailed technical specifications, reference architectures, and implementation plans.
  3. Ensure seamless integration and optimization of our solutions within complex IT environments.

Customer Engagement:

  1. Engage directly with customers, including C-level executives and technical decision-makers, to understand their AI initiatives and challenges.
  2. Serve as a trusted technical advisor, providing guidance and recommendations to address customer needs.
  3. Collaborate with the customer success and support teams to ensure smooth implementation and ongoing satisfaction.

Cross-functional Collaboration:

  1. Work closely with the product management and engineering teams to provide customer feedback and influence future product development.
  2. Partner with marketing to create technically accurate and compelling content for AI-focused campaigns.
  3. Participate in industry events, conferences, and customer-facing activities to represent the company and build thought leadership.

Travel Expectations:

  1. This position requires 35-40% travel to support customer engagements, sales activities, and industry events.

Qualifications:

  1. 5+ years of experience as a Sales Engineer or Technical Solutions Consultant, with a strong background in the AI, data storage, data intelligence, data management, or high-performance computing (HPC) industries.
  2. Demonstrated expertise in a wide range of technologies, including Linux, Unix, Windows, and Mac operating systems, as well as experience with SCSI, Lustre, GPFS, CXFS, QFS, ZFS, NAS, SAN, Perl, Shell Scripting, Solaris, and Visio.
  3. In-depth understanding of AI technologies, machine learning workflows, and associated infrastructure requirements.
  4. Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
  5. Passion for AI and its potential to transform industries.
  6. Ability to work at an extremely fast pace and manage multiple high-priority initiatives simultaneously.
  7. Bachelor's degree in Computer Science, Engineering, Math, Sciences or a related field is required; advanced degree preferred.

Preferred Qualifications:

  1. Experience in a sales engineering role at a high-growth AI-focused technology company.
  2. Deep knowledge of cloud computing platforms and their AI/ML services.
  3. Familiarity with data analytics, big data technologies, and data science workflows.
  4. Active participation in AI community events or relevant industry associations.

This role offers an exciting opportunity to be at the forefront of the AI revolution, providing technical sales support for cutting-edge data storage and management solutions. The successful candidate will thrive in our high-growth, fast-paced environment and play a key role in driving the adoption of our AI-focused offerings. If you're passionate about AI, have a proven track record of technical sales success, and are ready to move at an unreasonable velocity, we want to hear from you

DDN

DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:

Self-Starter: Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.

Success/Achievement Orientation: Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.

Problem Solving: Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.

Innovative: Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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