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Growth Support Coordinator

1 month ago

Parma, United States UnitedHealthcare Full time

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

Jobs that support new business sales efforts or account management but are not ultimately responsible for the results. Jobs that manage these employees should also fall under this category. Jobs in this family are typically not in sales bands.

Responsible for supporting the daily operational and administrative functions of the local Growth Leadership Team. Ensures essential operational efficiency with a detail-oriented approach, enabling Growth Leaders to concentrate on sales-related activities that contribute to market growth. Collaborates closely with the local Growth Team and other functional leaders to develop and maintain the operational infrastructure that support the respective local market sales activities and growth initiatives.

Location: Treasure Valley, ID area

Schedule: Monday through Friday between the hours of 8am-5pm local time

Primary Responsibilities: 

  • Provides support to assigned Growth teams through the delivery of consistent and usable reporting, data analytics and various other operational processes that impact market growth
  • Solves moderately complex problems individually and in a collaborative team environment
  • Plans, prioritizes, organizes and completes work to meet established strategic objectives and deadlines
  • Consistently demonstrates ability to develop and maintain effective working relationships at all levels internally and externally ensuring a best-in-class experience
  • Demonstrates great depth of knowledge/skills in one’s function and sometimes acts as a technical resource for others
  • Identifies and anticipates business needs
  • Proactively addresses challenges and opportunities that contribute to innovative solutions
  • Organizes/maintains calendars and electronic file management systems
  • Coordinates, schedules and set up in-person and virtual meetings
  • Manages local market collateral and inventory levels
  • Organizes and reconciles department expenses
  • Coordinates team member travel
  • Complies with Applicable Laws, Regulations and Policies
  • Demonstrates Integrity and Diversity Awareness

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

  • High School Diploma/GED (or higher)
  • 2+ years of administrative support experience 
  • Intermediate level of proficiency with Microsoft Office products including Teams, PowerPoint, Excel, Word and Outlook
  • Intermediate level of proficiency with sorting, filtering and formatting data in MS Excel
  • Ability to work in office Monday through Friday between the hours of 8am-5pm local time in the Treasure Valley, ID area

Preferred Qualifications: 

  • Previous Healthcare/Medicare experience
  • 2+ years of customer service experience
  • Previous experience working with CRM (Salesforce)
  • 2+ years of experience managing an office or retail location

Soft Skills: 

  • Communicates effectively
  • Uses sound judgement
  • Efficient time management 
  • Active listening
  • Builds and maintains productive relationships
  • Remains flexible, open-minded and resilient during times of change 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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