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Client Services Coordinator for Veterinary Practice

2 months ago


Parma, Ohio, United States Mission Veterinary Partners Full time

Position: Veterinary Receptionist

Company: Mission Veterinary Partners

Location: Not specified

Work Schedule: Full-time, 30+ hours/week

Compensation: $16.00 per hour (commensurate with experience)

Ideal Candidate Profile:

  • Exceptional customer service capabilities
  • Strong verbal and written communication skills
  • Proficient in managing multiple tasks simultaneously

Key Responsibilities:

  • Welcome clients and their pets warmly
  • Manage incoming calls and provide necessary information
  • Coordinate appointment scheduling and surgical bookings
  • Process payment transactions efficiently
  • Maintain accurate client and pet records
  • Offer guidance to clients regarding medications and products

Essential Qualifications:

  • Proficient in computer applications
  • Familiarity with veterinary terminology
  • High emotional intelligence
  • Professional and courteous demeanor

This role at Mission Veterinary Partners emphasizes a commitment to delivering exceptional care and support for pets and their owners.