Helpdesk Support Service Specialist, Intermediate
2 weeks ago
- Provide professional and personal direct customer service and technical support to the Multi-User Engineering Change Proposal Automated Review System (MEARS) Program Office users as required via phone, email, fax, on-line systems, and/or in person.
- Develop and maintain high level of expertise with web-based application, user requirements and workflows.
- Perform regular tasks which include logging all help desk interactions following standard Help Desk procedures, resolving application user issues using administration level tools, identifying and tracking situations requiring escalated and/or urgent attention, documenting and communicating resolutions to users, preparing activity reports.
- Maintain currency with application and related tools as they are updated.
- Create and maintain marketing, demonstration and end user training materials.
- Conduct presentations at end-user training, marketing, and demonstration events.
- Identify, document and submit potential improvements and changes to application features using proposal recommendation system and procedures.
- Perform key role in the software engineering release process team.
- Conduct software testing in support of software releases.
- Excellent skills in communication and public speaking are required.
- Must be able to accept and complete tasks in a timely manner.
- BA/BS with 3+ years related experience OR AA with 5+ years
- Secret Security Clearance
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Helpdesk Support Service Specialist
4 weeks ago
Huntsville, Alabama, United States EMW, Inc. Full timeJob Description**Job Summary**EMW, Inc. is seeking a highly skilled and experienced Helpdesk Support Service Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our users.**Key Responsibilities**Provide professional and personalized support to users via...
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Helpdesk Support Specialist
6 days ago
Huntsville, Alabama, United States EMW Full timeJob SummaryWe are seeking a highly skilled Helpdesk Support Service Specialist to join our team at EMW. As a key member of our support team, you will provide exceptional customer service and technical support to our users, ensuring their needs are met and issues are resolved efficiently.Key ResponsibilitiesProvide professional and personalized support to...
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Helpdesk Support Specialist
2 weeks ago
Huntsville, Alabama, United States Selectek Full timeHelpdesk Support TechnicianSelectek is seeking a skilled Helpdesk Support Technician to join their team. This role will provide technical support to users and assist with PC builds.Key Responsibilities:Provide timely and accurate technical support to end users.Build and configure WIN10 computers according to company guidelines.Install and verify software for...
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Helpdesk Support Specialist
2 weeks ago
Huntsville, Alabama, United States Selectek Full timeHelpdesk Support TechnicianSelectek is seeking a skilled Helpdesk Support Technician to join their team. This role will provide technical support to users and assist with PC builds.Key Responsibilities:Provide timely and accurate technical support to end users.Build and configure WIN10 computers according to company guidelines.Install and verify software for...
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Helpdesk Support Specialist
2 weeks ago
Huntsville, Alabama, United States Selectek Full timeHelpdesk Support TechnicianSelectek is seeking a skilled Helpdesk Support Technician to join their team. This role will provide technical support to users and assist with PC builds.Responsibilities:Provide timely and accurate technical support to end users.Build WIN10 computers in accordance with company guidelines.Install software for project teams,...
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Helpdesk Specialist
5 days ago
Huntsville, Alabama, United States Electronic Systems Full timeJob OverviewXerox Holdings Corporation, a leading provider of staffing solutions, is seeking a highly skilled Helpdesk Specialist to join our team. As a Helpdesk Specialist, you will play a critical role in maintaining and optimizing network infrastructure for our client in higher education.The ideal candidate will have in-depth knowledge of Microsoft...
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Helpdesk Specialist
3 weeks ago
Huntsville, Alabama, United States Electronic Systems Inc Full timeJob Summary:We are seeking a highly skilled Helpdesk Specialist to join our team at Electronic Systems Inc. as a Technical Support Specialist. The successful candidate will be responsible for maintaining and optimizing network infrastructure, providing technical support and assistance to end-users, and collaborating with the existing Network Administrator to...
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Helpdesk Specialist
2 months ago
Huntsville, United States Electronic Systems Full timeOverview About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs. Our client in higher education is seeking a Helpdesk Specialist with a...
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Helpdesk Specialist
2 weeks ago
Huntsville, United States Electronic Systems Full timeOverview: About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs. Our client in higher education is seeking a Helpdesk Specialist with...
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Technical Support Specialist
3 weeks ago
Huntsville, Alabama, United States EMW, Inc. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at EMW, Inc. as a Helpdesk Support Service Specialist, Intermediate.Key ResponsibilitiesProvide exceptional customer service and technical support to users of the Multi-User Engineering Change Proposal Automated Review System (MEARS) Program Office via various...
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Huntsville, United States EMW Full timeProvide professional and personal direct customer service and technical support to the Multi-User Engineering Change Proposal Automated Review System (MEARS) Program Office users as required via phone, email, fax, on-line systems, and/or in person. Develop and maintain high level of expertise with web-based application, user requirements and workflows....
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Helpdesk Support Service Specialist, Intermediate
3 months ago
Huntsville, United States EMW Full timeProvide professional and personal direct customer service and technical support to the Multi-User Engineering Change Proposal Automated Review System (MEARS) Program Office users as required via phone, email, fax, on-line systems, and/or in person. Develop and maintain high level of expertise with web-based application, user requirements and workflows. ...
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Senior Network Engineer
3 weeks ago
Huntsville, Alabama, United States Lynx Support Specialist Full timeJob DescriptionLynx Support Specialist has an immediate need for a Senior Network Engineer to support the THAAD program at Redstone Arsenal/Huntsville, AL.Key ResponsibilitiesProvide technical expertise for tactical communications equipment/networked systems in support of research, development, integration, and acquisition efforts.Assess component...
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Technical Support Specialist
2 weeks ago
Huntsville, Alabama, United States Sports Cities International Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Sanmina Corporation. As a Technical Support Specialist, you will provide day-to-day technical support to employees for both manufacturing and personal hardware/software. You will ensure that all IT systems are fully functional...
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Computer Support Specialist
2 weeks ago
Huntsville, Alabama, United States Galapagos Federal Systems, LLC Full timeJob Title: Computer User Support Specialist IntermediateJob Summary:We are seeking a highly skilled and experienced Computer User Support Specialist to join our team at Galapagos Federal Systems, LLC. As a key member of our IT support team, you will be responsible for providing top-notch technical support and troubleshooting services to our clients.Key...
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Desktop Support Specialist
4 weeks ago
Huntsville, Alabama, United States Desktop & Depot Support Full timeJob Description**Job Summary**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Huntsville, Alabama. As a key member of our team, you will be responsible for providing top-notch technical support to our clients, ensuring their desktop systems are running smoothly and efficiently.Key...
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Technical Support Specialist
3 weeks ago
Huntsville, Alabama, United States Sports Cities International Full timeJob Details**Technical Support Specialist**This role provides day-to-day technical support to employees for both manufacturing and personal hardware/software. The successful candidate will ensure that all IT systems are fully functional and secure, serving as a liaison between the business and the rest of the IT infrastructure to alleviate any issues related...
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Technical Support Specialist
2 weeks ago
Huntsville, Alabama, United States Sports Cities International Full timeJob Title: Technical Support SpecialistJob Summary:This role provides day-to-day technical support to employees for both manufacturing and personal hardware/software. The successful candidate will ensure that all IT systems are fully functional and secure. They will also serve as a liaison between the business and the rest of the IT infrastructure to...
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Technical Support Specialist
2 weeks ago
Huntsville, Alabama, United States Sports Cities International Full timeJob Title: Technical Support SpecialistJob Summary:This position will provide day-to-day technical support to employees for both manufacturing and personal hardware/software. The successful candidate will ensure that all IT systems are fully functional and secure. They will also serve as the liaison between the business and the rest of the IT infrastructure...
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Cloud Computing Specialist
1 month ago
Huntsville, United States 4M Research, Inc. Full time4M Research, Inc. (4M) is a Woman owned small business established in 2007 and headquartered in Huntsville, AL. 4M specializes in Systems and Software Engineering and Analysis, Information Technology, Planning and Analysis, and Field Support Services to a variety of customers including MDA, NASA, and AMCOM. Our continuous and rapid growth is attributable to...