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Case Manager
4 months ago
*ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:*
* Assessing patient needs: Needs assessment is both initial and ongoing.
* Creates care plans that match the identified needs of the client
* Ensures all clients referred to services are eligible prior to the date of service
* Listening to clients with compassion
* Conducts outreach services as needed
* Refers clients to appropriate services highlighted in the care plan
* Screens for income supports for benefits/entitlements to advocate on behalf of client
* Completes emergency financial assistance applications for eligible clients
* Completes payment requests as needed for copays and other out of pocket costs
* Documents encounters using designated client database accurately and in a timely manner
* Develops and maintains professional relationships with social service, health and governmental agencies
* Participates in continuous quality improvement efforts
* Participates in regular supervision meetings, team meetings, in house training sessions and conferences as needed
* Protects organization's value and manage risk by keeping information confidential
* Performs other duties as assigned
*EXPERIENCE AND EDUCATION:*
* Associates degree in any Human Services field with at least four (4) years of case management experience
* Bachelors degree in any non-human services field with at least two (2) years of case management experience, preferred
* Bi-lingual, preferred
* Basic knowledge and understanding of the Case Management activities and care components of Case Management defined in the Methods and Techniques section
* Knowledge of Behavioral Health Case Management theory and techniques required
* Requires the ability to work as part of a dynamic, professional health care team
* The ability to maintain accurate work records and access these records as necessary.
* The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Benefits:
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Experience:
* Case management: 2 years (Required)
Language:
* Spanish (Required)
License/Certification:
* Certified Case Manager (Required)
Ability to Commute:
* Charlotte, NC 28217 (Required)
Work Location: In person
