National Account Manager

8 hours ago


Grand Rapids, Michigan, United States CertaSite, LLC Full time
Job Title: National Account Manager

CertaSite, LLC is seeking a highly skilled National Account Manager to join our team. As a National Account Manager, you will be responsible for managing and expanding relationships with key national accounts, driving revenue growth, and ensuring customer satisfaction.

Key Responsibilities:
  • Develop and execute account management strategies for key national accounts to drive revenue growth and meet or exceed sales targets.
  • Build and maintain strong relationships with key decision-makers at national account customers, becoming a trusted advisor for their life safety and fire protection needs.
  • Conduct regular business reviews with key accounts to understand their evolving needs, identify opportunities for additional services, and address any concerns or issues.
  • Collaborate with internal teams, including regional sales and operations, to ensure seamless execution of projects and services for national accounts.
  • Coordinate with the marketing team to develop customized proposals, presentations, and other sales materials to support national account sales efforts.
  • Stay up to date with industry trends, regulations, and competitor activities, and proactively share insights with internal teams to enhance CertaSite's competitive advantage.
  • Track and report on key account metrics, such as revenue growth, customer satisfaction, and contract renewal rates, and provide regular updates to senior management.
Requirements:
  • Bachelor's degree in business administration, sales, marketing, or a related field.
  • Relevant work experience may be considered in lieu of a degree.
  • Proven experience in national account management or strategic account management, preferably in fire protection, life safety, or related industry.
  • Strong business acumen and a track record of achieving sales targets and driving revenue growth.
  • Excellent interpersonal and communication skills, with the ability to build and maintain strong customer relationships.
  • Strong negotiation and influencing skills, with the ability to navigate complex customer organizations and decision-making processes.
  • Self-motivated and results-oriented, with the ability to work independently and collaboratively in a fast-paced environment.
What We Offer:
  • Average OTE $75-90k based on experience.
  • Uncapped commission plan.
  • Education & Certification reimbursement program.
  • Referral bonuses starting at $1,000 per referral.
  • Comprehensive medical plan options, including dental and vision.
  • 401K plan with company match.
  • Generous paid time off, paid holidays, and paid parental leave.
  • Management opportunities.
  • Company giveaways.
  • Opportunities for community service and charity involvement.
  • Work at a mission-driven company, focused on people.
  • Continued growth and expansion into new markets and products and services.

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