Assistant Spa Manager

3 days ago

Gaithersburg, United States Hand & Stone - FGG Spas Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Hand & Stone Massage and Facial Spa Gaithersburg located at 217 Kentlands Blvd, Gaithersburg, MD 20878 is searching for a rock star Assistant Spa Manager Our ideal candidate has 13 years of leadership experience, is a responsible, driven individual and has a passion for driving performance amongst their team. We are looking for someone interested in a long-term role with tremendous opportunity for professional growth. Prior spa industry experience or membership-driven sales experience is a plus, but not a requirement for consideration. Our goal is to provide our valued members and guests with a world-class experience, and our Assistant Managers are a critical link to create a world-class client experience. Working hand in hand with the General Manager, our Assistant Managers set the tone for the spa, coach and train the front desk and sales team to excellence, drive membership and gift card sales performance, and grow the business.

Benefits GALORE
  • Medical, Dental, Vision, Life, and Supplemental Insurance with a generous employer contribution
  • 401K plan with a 5% company match
  • Paid Time Off
  • Competitive compensation structure including commission and performance based bonuses
  • Professional and safe working environment
  • Employee retail and service discounts
  • Opportunity for professional growth
  • AND MORE
As the Assistant Manager, you will
  • Provide excellent customer service and experiences to all guests and members
  • Maintain personal sales performance, meeting or exceeding expectations
  • Oversee and manage daily operations of the front desk
  • Assist General Manager in managing sales performance by driving key metrics
  • Assist in the recruiting, hiring, onboarding, and training process
  • Train, monitor, and coach performance
  • Membership education and sales - including sales goals and incentives
  • Passionately promote products and services
  • Administrative duties in conjunction with the General Manager including reporting, cash handling, etc.
Role Requirements
  • Passion for communicating with people and providing excellent service
  • Capability to work flexible hours including nights, weekends and some holidays
  • Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business-related activities
  • Excellent verbal and written communication skills
  • A fast learner, with a positive attitude
  • Comfortable in a fast-paced, high-volume environment.
  • Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
  • A strong team player with the ability to work independently under minimal supervision
  • Exceptional organizational skills, including attention to detail and multitasking
  • Critical thinking skills, including customer conflict resolution
Compensation Package: We offer a competitive compensation package designed to reward your contributions and drive your success-
  • Base Salary: Enjoy a base hourly rate ranging from $18-$19, tailored to reflect your experience and skills.
  • Bonus: You'll have the opportunity to earn monthly performance bonuses, with the average bonus ranging from $300 to $400 per month, based on individual and team achievements.
  • Commission: Benefit from our uncapped commission structure, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $1-$2 per hour in commission.
Total Average Earnings: With our competitive base rate, lucrative bonuses, and uncapped commission structure, our Assistant Managers typically earn an average total annual compensation ranging from $38,000 to $46,000, depending on individual performance.

About FGG Spa, LLC
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 58 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first

We cant wait to meet you

  • Assistant Spa Manager

    2 weeks ago

    Gaithersburg, Maryland, United States Hand and Stone Massage and Facial Spa Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Spa Manager to join our team at Hand and Stone Massage and Facial Spa in Gaithersburg, MD. As a key member of our management team, you will be responsible for driving sales performance, coaching and training staff, and ensuring exceptional customer experiences.Key...

  • Assistant Spa Manager

    2 weeks ago

    Gaithersburg, Maryland, United States Hand & Stone Franchise Corp Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Spa Manager to join our team at Hand & Stone Massage and Facial Spa. As a key member of our management team, you will play a critical role in driving sales performance, coaching and training the front desk and sales team, and contributing to the overall success of our spa.Key...

  • Spa Director for a Luxury Day Spa

    3 months ago

    Gaithersburg, United States The Woodhouse Day Spa - Gaithersburg & Leesburg Full time

    Job DescriptionJob DescriptionCome join The Woodhouse Day SpaWe are hiring a full time Spa Director The Woodhouse Day Spa strives to create a unique spa experience for each of our guests and cannot achieve this without talented therapists who have passion for what they do!"You've Gotta Do What You Love!"As Spa Director, you will be responsible for:Well,...

  • Assistant Spa Manager

    4 months ago

    Gaithersburg, United States Hand & Stone - FGG Spas Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance Hand & Stone Massage and Facial Spa Gaithersburg located at 217 Kentlands Blvd, Gaithersburg, MD 20878 is searching for a rock star Assistant Spa...

  • Sales Associate

    3 weeks ago

    Gaithersburg, Maryland, United States Hand and Stone Massage and Facial Spa Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Hand and Stone Massage and Facial Spa. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our spa services, and achieving sales goals.Key ResponsibilitiesProvide an excellent customer experience through...

  • Customer Service Specialist

    3 weeks ago

    Gaithersburg, Maryland, United States Hand and Stone Massage and Facial Spa Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Hand and Stone Massage and Facial Spa. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our services, and achieving sales goals.Key ResponsibilitiesProvide an excellent customer experience through phone...

  • Retail Sales Professional

    3 weeks ago

    Gaithersburg, Maryland, United States Hand and Stone Massage and Facial Spa Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Hand and Stone Massage and Facial Spa. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our services, and achieving sales goals.Key ResponsibilitiesProvide an excellent customer experience through phone...

  • Sales Associate

    2 months ago

    Gaithersburg, United States Hand and Stone Full time

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Do people often refer to you as energetic or outgoing? Are you a driven individual who is motivated by success? Do you have a passion for...

  • Sales Associate

    2 months ago

    Gaithersburg, United States Hand and Stone Full time

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Do people often refer to you as energetic or outgoing? Are you a driven individual who is motivated by success? Do you have a passion for...

  • Licensed Esthetician

    2 months ago

    Gaithersburg, United States Hand & Stone - FGG Spas Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceEmployee discountsFlexible scheduleFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance Hand & Stone Gaithersburg - The Kentlandsis expanding our team of Licensed Estheticians to better serve our members and valued guests. Our...

  • Retail Sales Representative

    4 weeks ago

    Gaithersburg, Maryland, United States Hand & Stone Corp Full time

    Benefits:401(k)401(k) matchingCompetitive salaryDental insuranceEmployee discountsFlexible scheduleFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceAre you known for your energetic personality and outgoing nature? Do you possess a strong drive for success and a passion for engaging with others? If you...

  • Sales Associate

    2 months ago

    Gaithersburg, United States Hand & Stone - FGG Spas Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompetitive salaryDental insuranceEmployee discountsFlexible scheduleFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance Do people often refer to you as energetic or outgoing? Are you a driven individual who is motivated by success? Do you have...

  • Assistant Store Manager

    3 weeks ago

    Gaithersburg, Maryland, United States Weis Markets, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at Weis Markets, Inc. As a key member of our front-end operations team, you will be responsible for ensuring a seamless and exceptional customer experience in our stores.Key ResponsibilitiesCustomer Service: Provide top-notch customer service by greeting...

  • Property Management Assistant

    4 weeks ago

    Gaithersburg, Maryland, United States Housing Opportunities Commission Full time

    About Us:The Housing Opportunities Commission (HOC) of Montgomery County was founded in 1974 to address the critical need for affordable housing in the region. HOC has the authority to acquire, manage, and operate housing facilities, as well as to facilitate the construction or renovation of residential properties. The organization also seeks financial...

  • Assistant Community Manager

    3 weeks ago

    Gaithersburg, United States Grady Management Inc. Full time

    Job DescriptionJob DescriptionGrady Management Inc., one of the metro area's leading property management firms, is seeking an Assistant Community Manager to be part of a team managing Beacon Place Apartments, an apartment community located in Gaithersburg, MD.You will be involved in all aspects of day-to-day operations including:Resident relationsRent...

  • Retail Sales Representative

    4 weeks ago

    Gaithersburg, Maryland, United States Hand & Stone Corp Full time

    Benefits:401(k)401(k) matchingCompetitive salaryDental insuranceEmployee discountsFlexible scheduleFree uniformsHealth insuranceOpportunities for advancementPaid time offTraining & developmentVision insuranceAre you known for your energetic personality and outgoing nature? Do you possess a strong drive for success? If you have a passion for building...

  • Assistant Brewery Manager

    4 months ago

    Gaithersburg, United States R & H Eigner LLC Full time

    Job DescriptionJob DescriptionWe are looking to hire an  Assistant Brewery Manager (ABM) with an energetic and engaging personality to manage our taproom. You will be responsible for supervising and planning the daily operations of the brewery to provide guests with a positive experience. The ideal ABM for us would inspire hospitality for our guests and...

  • Customer Experience Assistant Manager

    2 weeks ago

    Gaithersburg, Maryland, United States Weis Markets, Inc. Full time

    Job DescriptionOverviewThe Assistant Customer Experience Manager is a key role in ensuring exceptional customer service and a seamless shopping experience at Weis Markets. This position is responsible for overseeing the front-end operations, including customer service, cash handling, and inventory management.Key ResponsibilitiesCustomer ServiceProvide...

  • Fitness Studio Assistant Manager

    4 weeks ago

    Gaithersburg, Maryland, United States Orangetheory Fitness Full time

    Become a Vital Part of Our Orangetheory Fitness Team as an Assistant Studio ManagerCollaborate with Leadership: Partner with your studio manager to facilitate seamless studio operations.Brand Representation: Embody the Orangetheory ethos and articulate the scientific principles behind our workout methodology.Supportive Work Environment: Engage in a friendly...

  • Studio Operations Assistant Manager

    3 weeks ago

    Gaithersburg, Maryland, United States Orangetheory Fitness Full time

    Become a Key Player at Orangetheory Fitness as an Assistant Studio ManagerCollaborate with Leadership: Work closely with your studio manager to ensure seamless operations within the fitness studio.Brand Representation: Uphold the Orangetheory brand values and communicate the science behind our innovative workout programs.Supportive Environment: Enjoy a...