Customer Service Specialist

2 months ago


Gaithersburg, Maryland, United States Hand and Stone Massage and Facial Spa Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Hand and Stone Massage and Facial Spa. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our services, and achieving sales goals.

Key Responsibilities
  • Provide an excellent customer experience through phone calls, appointments, and membership sales
  • Promote our services and products to clients
  • Communicate with our Service Provider team to maximize appointment bookings
  • Achieve performance-based goals set by your manager and the company
What We Offer
  • A competitive compensation package, including a base hourly rate and uncapped commission structure
  • A comprehensive benefits package, including 401(k) options, paid training, and product discounts
  • Opportunities for professional growth and advancement within the company
Requirements
  • Excellent communication and customer service skills
  • A strong sales and service background
  • A positive attitude and winning personality
  • Ability to work a varied schedule, including weekends and holidays


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