Customer Support

4 days ago


Tempe, United States PrideStaff Full time

Customer Support
Employment type: Temp-to-Hire, Full-Time
Start time of 6:30 AM or 7:30 AM
$20/hr

POSITION SUMMARY:

The Customer Service Representative responds to internal and external customer inquiries and problems by providing product and service information. This role is a strong support for our customers, providing exceptional service while maintaining a polite, friendly demeanor.

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Maintains customer records by recording account information.
  • Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contacts customers to schedule service technician appointments.
  • Monitor builders' schedules and maintain service technician schedules.
  • Orders all parts turned in by Field Service Technicians.
  • Closing tasks and work orders timely following proper guidelines (Job Runner, Hyphen)
  • Contributes to the effort of the team by accomplishing related results as needed.
KNOWLEDGE, SKILLS AND ABILITIES:
  • High school diploma or equivalent (GED).
  • Minimum of 2 years' experience in a professional office setting.
  • Working knowledge of Windows software, including Word and Excel.

Compensation / Pay Rate (Up to): $20.00 - $20.00 Per Hour
  • Customer Support

    15 hours ago


    Tempe, United States PrideStaff Full time

    Customer Support Employment type: Temp-to-Hire, Full-Time Start time of 6:30 AM or 7:30 AM $20/hr POSITION SUMMARY: The Customer Service Representative responds to internal and external customer inquiries and problems by providing product and service information. This role is a strong support for our customers, providing exceptional service while maintaining...

  • Customer Support

    1 month ago


    Tempe, United States D.H. Pace Company, Inc. Full time

    Job DescriptionJob DescriptionDH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Support Representative in our Tempe, AZ office! We are seeking customer-focused candidates who have excellent communication and technical skills. This is an excellent entry-level opportunity at DH Pace Company! We offer opportunities for advancement and...

  • Customer Support

    4 weeks ago


    Tempe, United States DH Pace Full time

    DH Pace Company, Inc. is growing and aspires to hire a Full-timeCustomer Support Representativein our Tempe, AZ office! We are seeking customer-focused candidates who have excellent communication and technical skills. This is an excellent entry-level opportunity at DH Pace Company! We offer opportunities for advancement and promotions. Position...

  • Customer Support

    2 weeks ago


    Tempe, United States DH Pace Full time

    DH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Support Representative in our Tempe, AZ office! We are seeking customer-focused candidates who have excellent communication and technical skills. This is an excellent entry-level opportunity at DH Pace Company! We offer opportunities for advancement and promotions. Position overview: ...

  • Customer Support

    2 weeks ago


    Tempe, United States DH Pace Full time

    DH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Support Representative in our Tempe, AZ office! We are seeking customer-focused candidates who have excellent communication and technical skills. This is an excellent entry-level opportunity at DH Pace Company! We offer opportunities for advancement and promotions. Position overview: ...


  • Tempe, Arizona, United States Mindful Support Services Full time

    Job Type: Full-timeAre you seeking a dynamic and supportive work environment? Do you possess entry-level office or customer service experience that you wish to transform into a fulfilling career? Join our Accounts Receivable team and strive to achieve new milestones together.About UsMindful Support Services is committed to empowering mental health...


  • Tempe, Arizona, United States Mindful Support Services Full time

    Job Type: Full-timeAre you seeking a dynamic and supportive work environment? Do you possess foundational skills in customer service or office administration that you wish to develop into a fulfilling career? Join our Accounts Receivable team and strive for excellence together!About Mindful Support ServicesAt Mindful Support Services, we are committed to...


  • Tempe, Arizona, United States DHL International GmbH Full time

    Role OverviewAs a Customer Support Specialist at DHL International GmbH, you will play a vital role in enhancing customer satisfaction through effective communication and problem-solving.Key ResponsibilitiesAssist the Backline Supervisor in implementing comprehensive orientation programs for new Customer Service Associates.Conduct on-the-job training...


  • Tempe, Arizona, United States Aston Carter Full time

    Job Summary:Aston Carter is seeking a highly skilled and organized Customer Support Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to clients via phone, email, and other...


  • Tempe, Arizona, United States OvationCXM Full time

    Job OverviewCompany BackgroundOvationCXM, operating under Boomtown Network Inc., is a leader in Customer Experience Management, dedicated to assisting businesses and their partners in delivering outstanding customer interactions with complete transparency and control. Our platform, known as the CXMEngine, integrates various tools such as CRM connectors,...


  • Tempe, United States Insight Global Full time

    Role: Customer Support RepLocation: Tempe AZType: 4 month contract (conversion or extension) Pay rate: $20.82/hrschedule: Training is Monday - Friday 8am-5pm PST - Normal scheduled will be either Sun-Thursday or Tuesday-Saturday 9:30 am - 6 pmMust haves:2+ years of heavy phone support experience high level customer service mentality Comfortable working the...


  • Tempe, United States Insight Global Full time

    Role: Customer Support RepLocation: Tempe AZType: 4 month contract (conversion or extension) Pay rate: $20.82/hrschedule: Training is Monday - Friday 8am-5pm PST - Normal scheduled will be either Sun-Thursday or Tuesday-Saturday 9:30 am - 6 pmMust haves:2+ years of heavy phone support experience high level customer service mentality Comfortable working the...


  • Tempe, Arizona, United States OvationCXM Full time

    Job OverviewCompany BackgroundOvationCXM, operating under Boomtown Network Inc., is a leader in Customer Experience Management, dedicated to empowering businesses and their partner networks to deliver outstanding customer interactions with full transparency and precise oversight. Our platform, known as the CXMEngine, integrates pre-built CRM connectors,...


  • Tempe, Arizona, United States OvationCXM Full time

    Job OverviewCompany BackgroundOvationCXM, operating under Boomtown Network Inc., is a leader in Customer Experience Management, empowering businesses and their partners to deliver outstanding customer interactions with full transparency and control. Our OvationCXM Platform, known as 'CXMEngine', integrates pre-configured CRM connections, customer journey...


  • Tempe, Arizona, United States Worldwide TechServices Full time

    Position Title: Customer Service Engineer Overview: The Customer Service Engineer plays a vital role in the maintenance and repair of various technology products within an end-user computing setting. Key Responsibilities: Conduct basic to moderately complex troubleshooting and repair tasks related to PCs, desktops, laptops, tablets, and printers.Provide...


  • Tempe, Arizona, United States Insight Global Full time

    Job OverviewPosition: Customer Support SpecialistLocation: Remote with Hybrid OptionsSchedule: Monday to Friday, 8 AM - 5 PMContract Duration: 5-6 months with potential for permanent placementCompensation: $21/hour with access to discounted health, dental, and vision plans, as well as a 401K option during the contract period.Role ResponsibilitiesA leading...


  • Tempe, United States NimbleRx Full time

    NimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV...


  • Tempe, United States NimbleRx Full time

    NimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV...


  • Tempe, United States NimbleRx Full time

    NimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV...


  • Tempe, United States NimbleRx Full time

    NimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV...