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Technical Support Analyst

2 months ago


San Diego, United States TASK Full time
As a Technical Support Analyst Level 1, you will be responsible for providing technical assistance to our customers - global blue chip hospitality and retail organizations. Whether it be via phone, email, or chat, your primary objective will be to deliver exceptional customer service by resolving technical problems efficiently, and escalating when required.

Please note this is a temporary, full-time role until 8 November 2024. You will work on rostered shifts: Monday - Friday, 6am-2:30pm or 8:30am-5pm and Saturday & Sunday, 6am - 2:30pm. All 8:30am - 5pm shifts are based in our office in in Little Italy. The 6am - 2:30pm shifts are WFH. You will receive you roster in advance.