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Sr. Marketing Operations Manager

2 months ago

new york city, United States Emerge Full time

Our Fortune 100 Client is seeking a Sr. Marketing Operations Manager. This role is part of a web solutions team and focuses on PMO. The team is comprised of campaign review and setup teams, data validation and governance teams, and control functions to ensure marketing compliance.


This role will be responsible for leading PMO, assessing business needs, evaluating teams’ capacity, creating process flows in Visio and writing the business requirements. Candidate must be able to function independently, effectively prioritize their work, and be willing to bring new ideas to the table.

A large focus for this job will be leading PMO, project managing process improvement initiatives across cross functional teams involved in the end-to-end execution process as well as marketing strategy teams. This role will:


  • Lead Operation PMO in close collaboration with several stakeholders across the enterprise, including Marketing, Operations, Product, Compliance and Enterprise Strategy teams
  • Establish, maintain, and publish dashboard and reporting for variety of audiences, including Senior Leaders. Distribute and/or present prioritized list of process enhancements on a set cadence
  • Strategic problem solving and critical thinking at a systems level across people, processes, and technology in a dynamic environment
  • Lead strategic projects to drive the efficiency and accuracy of offers going to market
  • Assess the areas of the campaign execution process and marketing capabilities, and make recommendations for optimization initiatives
  • Gather feedback from key stakeholders and recommend opportunities for streamlining current processes
  • Manage list of ongoing and future process enhancements, and support change management planning, training and communication activities.
  • Prioritize opportunities for improvement to campaign execution based on business impact and team capacity
  • Build relationships and collaborate with internal partner to develop best-in-class processes and unlock value for the enterprise


Qualifications

  • 5 years+ experience with leading Marketing process consultation and/or Technical Program Management
  • 5 years+ experience with assessing and designing business processes and technical operations process
  • Be proficient in all MS Office Applications (especially MS PowerPoint, MS Excel, and MS Visio)
  • Strong executive presence
  • Attention to detail with a focus on root cause analysis
  • Ability to work well with ambiguity
  • Can establish credibility quickly
  • Ability to independently work with key business partners in Compliance, OPS Risk, Tech and Marketing
  • Comfortable at breaking down complex ideas into tactical execution plans
  • Grace under pressure
  • Ability to lead cross divisional teams towards achieving common project goals
  • Ability to handle diverse views while maintaining position that is best for the enterprise
  • Strong stakeholder and partner relationship building skills
  • Strong change agent
  • Strong written and verbal communication skills
  • Strong power point presentation skills for variety of audiences, including Sr Leaders


Work Environment

  • This is a full time, permanent position with our client
  • They offer a full benefits package
  • Monday-Friday work week, Hybrid – 3 days in office per week in New York City
  • Applicants must be currently authorized to work in the United States on a full time, permanent basis
  • Salary range is $120-140K per year


Emerge seeks, in all of its operations, to employ individuals for available positions based on their qualifications, working knowledge, and competency. Emerge has a continuing commitment to ensure that fair and equal employment opportunities are extended to all qualified persons without regard to race, color, religion, sex, sexual orientation, national origin, citizenship or immigration status, age, disability, veteran status, predisposing genetic characteristics, familial status, marital status, domestic violence victim status or any other protected characteristic or based on their relationship or association with members of a protected class. Emerge is committed to diversity in its most inclusive sense.