Current jobs related to User Support Specialist II - Austin - Vinson & Elkins

  • Technical Support Specialist II

    1 week ago

    Austin, Texas, United States Vinson & Elkins Full time

    Job Title: Technical Support Specialist IIJob Summary: We are seeking a skilled Technical Support Specialist II to join our team at Vinson & Elkins. As a Technical Support Specialist II, you will be responsible for providing technical support to users, troubleshooting hardware and software issues, and assisting with day-to-day and ongoing projects.Key...

  • Technical Support Specialist II

    4 weeks ago

    Austin, Texas, United States Vinson & Elkins Full time

    Job Title: User Support Specialist IIAt Vinson & Elkins, we are seeking a highly skilled User Support Specialist II to join our team. This role is responsible for providing top-notch technical support to our users, ensuring they have the tools and resources they need to succeed.Key Responsibilities:Provide hardware and software support to users, including...

  • User Support Specialist II

    5 months ago

    Austin, United States Vinson & Elkins Full time

    Position Overview This position is responsible for providing assistance to PC users, supporting both hardware and software, as well as assisting the National IT Manager with day-to-day and ongoing projects. This position also provides upper-level software application and computer hardware support for all users in the office. Primary Duties and...

  • Technical Support Specialist II

    1 month ago

    Austin, Texas, United States Vinson & Elkins Full time

    Job Title: User Support Specialist IIThis position is responsible for providing technical assistance to PC users, supporting both hardware and software, as well as assisting the National IT Manager with day-to-day and ongoing projects.Key Responsibilities:Provides support for computer hardware, printers, and telephones; maintains current inventory of...

  • User Support

    4 weeks ago

    Austin, United States Korn Ferry Full time

    Overview This position is responsible for providing assistance to PC users, supporting both hardware and software, as well as assisting the National IT Manager with day-to-day and ongoing projects. This position also provides upper-level software application and computer hardware support for all users, both in the office and remote.Primary Provides support...

  • Program Specialist II

    3 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:We are seeking a highly skilled and motivated Program Specialist II to join our team at the Texas Department of Aging & Disability Services. This role will play a critical part in supporting the Immunization Information System (IIS) Unit, working under minimal supervision to perform registration and renewal processing, develop training and...

  • Systems Support Specialist II

    7 days ago

    Austin, Texas, United States The Texas Division of Emergency Management Full time

    Job Title: Systems Support Specialist IIAt The Texas Division of Emergency Management, we are seeking a highly skilled Systems Support Specialist II to join our team. This role will serve as a Land Mobile Radio (LMR) Administrator and primary technical liaison for LMR and platform providers.Key Responsibilities:Administer and maintain mobile devices within...

  • Program Specialist II

    3 months ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Works under minimal supervision from the Continuous Quality Improvement (CQI) Team Manager, within the Immunization Information System (IIS) Unit. Performs Registration and Renewal processing. Help develop training and communications tools to train current and new IIS users and partners. This individual is also responsible for the...

  • Computer Support Specialist

    2 weeks ago

    Austin, Texas, United States ATR Profile Full time

    Job Title: Computer Support SpecialistAt ATR Profile, we are seeking a highly skilled Computer Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our users, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key...

  • Immunization Program Specialist II

    2 months ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job SummaryWe are seeking a highly skilled Program Specialist II to join our team at the Texas Department of Aging & Disability Services. This role will play a critical part in supporting the Immunization Information System (IIS) Unit, working under minimal supervision to perform registration and renewal processing, develop training and communications tools,...

  • Program Specialist II

    2 months ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job SummaryWe are seeking a highly skilled Program Specialist II to join our team at the Texas Department of Aging & Disability Services. This role will be responsible for supporting the Immunization Information System (IIS) Unit, performing registration and renewal processing, and developing training and communication tools for IIS users and partners.Key...

  • Software Support Specialist II

    2 weeks ago

    Austin, Texas, United States CompuGroup Medical Full time

    Join Our Team as a Software Support Specialist IIAt CompuGroup Medical, we're revolutionizing the future of e-health by building innovative solutions for digital healthcare. As a Software Support Specialist II, you'll play a crucial role in helping our customers achieve their goals.Your Key Responsibilities:Clearly document customer cases in our CRM system...

  • Program Specialist II

    2 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary: We are seeking a highly skilled and motivated Program Specialist II to join our team at the Texas Department of Aging & Disability Services. This role will work under minimal supervision from the Continuous Quality Improvement (CQI) Team Manager, within the Immunization Information System (IIS) Unit. The successful candidate will be responsible...

  • Senior Technical Support Specialist

    2 weeks ago

    Austin, Texas, United States Vinson & Elkins Full time

    Job Title: User Support Specialist IIJob Summary:This position is responsible for providing technical support to PC users, assisting with hardware and software issues, and collaborating with the National IT Manager on day-to-day and ongoing projects.Key Responsibilities:Provide technical support for computer hardware, printers, and telephones, including...

  • Computer Support Specialist

    3 months ago

    Austin, United States ATR Profile Full time

    Title: Computer Support Specialist Location: Austin, TX Citizenship/Clearance Requirement: US Citizen with an active Secret Clearance required. This position supports a government contract The Computer Support Specialist assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and...

  • Support Specialist II Eligibility Coordinator

    3 weeks ago

    Austin, Texas, United States CapMetro Full time

    Job Title: Support Specialist II EligibilityCapMetro is seeking a highly skilled and detail-oriented Support Specialist II Eligibility to join our team. As a key member of our organization, you will play a critical role in ensuring the efficient and effective administration of the eligibility process for paratransit services.Key Responsibilities:Administer...

  • Imaging Support Specialist

    1 month ago

    Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly skilled Imaging Support Specialist to join our team at the University of Texas at Austin. The successful candidate will be responsible for delivering MRI services to our user-base, coordinating the maintenance and daily operations of our clinical and preclinical MR systems, and providing specialist technical support to our...

  • Technical / Deskside Support II

    3 weeks ago

    Austin, United States V-Soft Consulting Group, Inc Full time

    Technical / Deskside Support II Primary Location: Austin, Texas V-Soft Consulting is currently hiring for a Technical / Deskside Support II for our premier client in Austin, Texas. Knowledge, Skills and Abilities Windows 10 Windows 11 knowledge. Dell shop so needs to be familiar with Dell laptops. Site is a heavy Mac usage community, needs...

  • Production Support Specialist

    1 month ago

    Austin, Texas, United States Talent Groups Full time

    Product Support SpecialistAt Talent Groups, we are seeking a skilled Product Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to users of our data annotation tool.Key Responsibilities:Provide technical support for our data annotation toolUnderstand user issues, diagnose...

  • IT Support Specialist

    2 weeks ago

    Austin, Texas, United States Sourceability Full time

    Job Title: IT Support SpecialistSourceability is a global digital distributor of electronic components, and we're seeking an experienced IT Support Specialist to join our internal IT team.This role will provide day-to-day support and technical operations for the organization, working under the guidance of IT management. The ideal candidate will have a strong...

User Support Specialist II

5 months ago

Austin, United States Vinson & Elkins Full time

Position Overview

This position is responsible for providing assistance to PC users, supporting both hardware and software, as well as assisting the National IT Manager with day-to-day and ongoing projects. This position also provides upper-level software application and computer hardware support for all users in the office.

Primary Duties and Responsibilities

  • Provides support for computer hardware, printers and telephones; provides or replaces hardware as needed; maintains current inventory of hardware and telephones.
  • Provides technical support to users for firm hardware, telephone, printers and software applications.
  • Monitors second-level Help Desk requests and responds in a timely manner.
  • Provides handheld support by configuring the devices for users; troubleshoots and repairs handheld devices and maintains an online inventory of firm-owned Blackberries.
  • Provides advice and assistance in developing special applications; informs users of special techniques to facilitate their work and assist with operations problems. Assists users with hardware and software installations and upgrades.
  • Assists users with remote access.
  • Troubleshoots user problems; dispatches technical assistance from maintenance vendors and maintains service logs; assists with disaster recovery and backs up the National IT Manager.
  • Participates in the physical connection, installation and general troubleshooting of the telephone system, computer equipment, network devices and network file servers.
  • AV Support – Scheduling and overseeing the setup of audio/visual presentations for CLE’s, management meetings, training and other various types of communications.  This includes video conference calls, PowerPoint presentations, video recording and web casting to various offices, as well as to client locations.  Test and update all systems as required.  Verify all equipment is properly stored and turned off directly after meeting to insure longevity and security.

Secondary Duties and Responsibilities

  • Assists on special projects when required. 
  • contact vendors as needed. 
  • Perform other duties and responsibilities as assigned.

Working Conditions

  • Job is performed in a typical office environment, but is subject to time pressures and constraints.
  • Occasional overtime, including weekend work, may be required.
  • Ability to lift 30 pounds and stand for long periods of time.