Senior Technical Support Specialist
2 days ago
Job Summary:
This position is responsible for providing technical support to PC users, assisting with hardware and software issues, and collaborating with the National IT Manager on day-to-day and ongoing projects.
Key Responsibilities:- Provide technical support for computer hardware, printers, and telephones, including maintenance and inventory management.
- Assist users with hardware and software installations, upgrades, and troubleshooting.
- Monitor and respond to second-level Help Desk requests in a timely manner.
- Configure and troubleshoot handheld devices, and maintain an online inventory of firm-owned Blackberries.
- Participate in the physical connection, installation, and general troubleshooting of the telephone system, computer equipment, network devices, and network file servers.
- Provide AV support for CLEs, management meetings, training, and other communications, including video conference calls, PowerPoint presentations, video recording, and web casting.
- Test and update systems as required, and verify equipment is properly stored and turned off after use to ensure longevity and security.
- Assist on special projects as needed.
- Communicate with vendors as required.
- Perform other duties and responsibilities as assigned.
This position is performed in a typical office environment, subject to time pressures and constraints. Occasional overtime, including weekend work, may be required. The ability to lift 30 pounds and stand for long periods of time is necessary.
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Senior Technical Support Specialist
3 days ago
Austin, Texas, United States The University of Texas at Austin Full timeJob Title: Senior Technical Support SpecialistJoin The University of Texas at Austin as a Senior Technical Support Specialist and be part of a team that provides exceptional technical support to our community.Job Summary:The Senior Technical Support Specialist will be responsible for providing technical support and solutions to University Housing and Dining...
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Senior Technical Support Specialist
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Austin, Texas, United States The University of Texas at Austin Full timeJob SummaryThe University of Texas at Austin is seeking a highly skilled Senior Technical Support Specialist to join our team in University Housing and Dining. As a key member of our IT support team, you will provide technical assistance and solutions to end-users, ensuring seamless technology support and services.Key ResponsibilitiesProvide timely and...
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Senior Technical Support Specialist
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Senior Technical Support Specialist
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Technical Support Specialist
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Senior Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
1 month ago
Austin, Texas, United States Texas Department of Aging & Disability Services Full timeJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at the Texas Department of Aging & Disability Services. As a Technical Support Specialist, you will be responsible for providing advanced technical support and customer service duties associated with the Texas Integrated Eligibility Redesign System (TIERS) and other...
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Senior Technical Documentation Specialist
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Austin, Texas, United States Neos Consulting Full timeNeos Consulting is seeking a Senior Technical Documentation Specialist to join our team in Austin, TX.This role requires occasional travel onsite for meetings, so only candidates local to the Austin area will be considered.The successful candidate will work closely with staff to develop comprehensive technical product documentation for end-users of the Texas...
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
2 days ago
Austin, Texas, United States University of Texas at Austin Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at the University of Texas at Austin. As a key member of our IT department, you will provide exceptional technical support to our end-users, ensuring they have the necessary tools and resources to succeed.Key ResponsibilitiesProvide timely and effective technical support...