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Service Desk Supervisor

2 months ago

Wichita, United States Eric Fisher Academy Full time

Eric Fisher Academy is seeking a full-time Service Desk Supervisor. The Service Desk Supervisor is responsible for leading, coaching, scheduling, and developing the front desk team and our students. This position requires exceptional skills in people management, leadership, customer focus, time management, verbal and written communication, multi-tasking, problem solving, decision making, cash reconciliation and inventory management.

We offer:

  • An energetic, trendy environment
  • Lots of fun perks
  • A high standard of excellence
  • A really cool place to work
Requirements
  • Minimum two years' experience in managing a team
  • Strong leadership skills
  • Sound business sense with the ability to analyze company reports, set up promotions, and oversee the buying and inventory management of merchandise
  • Effective organizational, presentation, and interpersonal skills
  • Passion for driving company retail and service sales
Job Qualifications:
  • Strong customer service skills and positive guest relations
  • Strong communication skills
  • Friendly and professional attitude
  • Passion and interest in the beauty industry
  • Takes pride in personal presentation
  • Strong attention to detail
  • Ability to multi-task efficiently
  • Ability to stand and walk for a long period of time.
  • Ability to read, write and communicate clearly in English.
  • Ability to use all general office equipment, including a computer.