Front Desk Representative

1 week ago


Wichita, Kansas, United States Dave & Buster Full time
Job Title: Front Desk/Host

About the Role:

We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities:

  • Deliver exceptional guest service, ensuring a positive and memorable experience for all guests.
  • Act as an ambassador for the building, greeting guests with a smile and enthusiasm, and coordinating game rentals, merchandise sales, and telephones.
  • Manage the front desk and host station, maintaining a clean and organized environment, and ensuring all menus are stocked and properly cleaned and maintained.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and gift card sales.
  • Assist other team members as needed, and contribute to a positive and collaborative team environment.
  • Meet or exceed sales and service targets, and participate in ongoing training and development to improve skills and knowledge.

Requirements:

  • High school diploma or equivalent required; prior experience in a retail, restaurant, or customer service role preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to lift up to 30 pounds, and stand for long periods of time.

What We Offer:

  • A competitive hourly rate, ranging from $7.25 to $13 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for career advancement and professional growth, with ongoing training and development programs.
  • A fun and dynamic work environment, with a team-oriented culture and a commitment to excellence.

Equal Opportunity Employer:

Dave & Buster's is an equal opportunity employer, dedicated to a policy of nondiscrimination in all aspects of employment. We comply with all Federal, State, and Local laws regarding nondiscrimination, and are proud to be an E-Verify Employer where required by law.



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