Current jobs related to Patient Services Rep - Issaquah - Proliance Surgeons, Inc.

  • Patient Services Rep.

    2 months ago

    Issaquah, United States Proliance Surgeons Full time

    Description Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety...

  • Patient Services Rep.

    4 weeks ago

    Issaquah, United States Proliance Surgeons Full time

    Proliance Highlands Ambulatory Surgery Center, Issaquah, Washington, United States of America Job Description Posted Friday, August 30, 2024 at 10:00 AM Description Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers...

  • Patient Services Rep(Front Desk)

    4 weeks ago

    Issaquah, United States Penn Foster Inc Full time

    Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State. At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of...

  • Patient Service Coordinator

    1 month ago

    Issaquah, Washington, United States Swedish Health Services Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Swedish Issaquah. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and families, ensuring a smooth and efficient registration process, and maintaining accurate and up-to-date...

  • Patient Service Coordinator

    1 month ago

    Issaquah, Washington, United States Swedish Health Services Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Swedish Issaquah. As a Patient Service Representative, you will play a critical role in ensuring the smooth flow of patients through our hospital and emergency department environment.Key ResponsibilitiesProvide exceptional customer service to...

  • Patient Service Coordinator

    4 weeks ago

    Issaquah, Washington, United States Swedish Health Services Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Swedish Issaquah. As a key member of our patient access team, you will play a critical role in ensuring the smooth flow of patients through our hospital and emergency department. Your exceptional customer service skills, attention to detail, and...

  • Patient Service Representative

    4 weeks ago

    Issaquah, United States Swedish Health Services Full time

    Description Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment. Provides front line customer service including reception and Registration. Responsible for the interviewing of patients and family to obtain required demographic and...

  • Customer Service Representative

    6 days ago

    Issaquah, United States Costco Full time

    [Call Center] - As a Customer Service Representative @ Costco you'll: Provide phone support for all Costco Wholesale employees working at warehouses, depots and corporate; Must possess a positive attitude and strong dedication to providing quality customer service at all times. Costco offers great jobs, great pay, great benefits and a great place to work and...

  • Patient Services Coordinator

    2 weeks ago

    Issaquah, Washington, United States Overlake Medical Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Overlake Medical Center. In this role, you will provide exceptional customer service to patients, coordinate communications among staff, patients, and providers, and perform clerical, scheduling, and records activities in support of patients...

  • Patient Service Representative

    1 month ago

    Issaquah, Washington, United States Northwest Asthma & Allergy Center Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Northwest Asthma & Allergy Center. As the first point of contact for our patients, you will play a vital role in ensuring a seamless and exceptional patient experience.Key Responsibilities:Provide exceptional customer...

  • Patient Services Coordinator

    2 weeks ago

    Issaquah, Washington, United States Proliance Surgeons Full time

    Job Title: Patient Services RepresentativeProliance Surgeons is a leading surgical practice with over 450 providers and 100 care centers in Washington State. We are committed to creating a diverse and inclusive work environment where our patients and staff feel valued and respected.Job SummaryThe Patient Services Representative is the first point of contact...

  • Patient Service Representative

    4 weeks ago

    Issaquah, Washington, United States Northwest Asthma & Allergy Center Full time

    Job SummaryNorthwest Asthma & Allergy Center is seeking a highly skilled and compassionate Patient Service Representative to provide exceptional patient care and support to our team. As the first point of contact for our patients, you will play a vital role in ensuring a seamless and positive experience.Key Responsibilities:Provide exceptional customer...

  • Patient Service Representative

    2 weeks ago

    Issaquah, Washington, United States Northwest Asthma & Allergy Center Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Northwest Asthma & Allergy Center. As the first point of contact for our patients, you will play a vital role in ensuring a seamless and exceptional patient experience.Key Responsibilities:Greet patients and verify...

  • Patient Service Representative

    1 month ago

    Issaquah, Washington, United States Northwest Asthma & Allergy Center Full time

    Job Title: Patient Service RepresentativeJob Summary:Northwest Asthma & Allergy Center is seeking a highly skilled Patient Service Representative to provide exceptional customer service to our patients. As the first point of contact, you will be responsible for managing patient inquiries, scheduling appointments, and handling administrative tasks.Key...

  • Patient Services Associate

    4 weeks ago

    Issaquah, Washington, United States Pediatrix Full time

    Job SummaryPediatrix Medical Group is seeking a highly skilled Patient Services Associate to join our team. As a key member of our clinical support team, you will play a vital role in ensuring smooth clinic, patient, and billing flow. Your primary responsibilities will include greeting and directing patients to their appointments, preparing the daily clinic...

  • Patient Services Associate

    4 weeks ago

    Issaquah, United States Pediatrix Full time

    Overview The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians’ schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and...

  • Patient Services Specialist

    4 weeks ago

    Issaquah, United States Providence Health & Service Full time

    Description Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; administer co-pay collection from patients; perform clerical, scheduling,...

  • Patient Service Technician

    1 week ago

    Issaquah, United States LabCorp Full time

    At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in either a...

  • Patient Service Representative

    1 week ago

    Issaquah, Washington, United States LabCorp Full time

    Job Summary:We are seeking a skilled Phlebotomist to join our team at LabCorp. As a Phlebotomist, you will be responsible for providing exceptional customer service, performing skilled specimen collections, and being the face of our company. In this role, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be...

  • Senior Patient Services Specialist

    1 week ago

    Issaquah, United States Providence Health & Service Full time

    Job DescriptionThis position performs a variety of front office clerical and support tasks within the rehabilitation services department. Primary responsibilities include patient registration, patient scheduling and customer service activities.Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish Issaquah and thrive in...

Patient Services Rep

2 months ago

Issaquah, United States Proliance Surgeons, Inc. Full time
Description

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.
At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work. We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.
We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more Check out our main career site for more details at www.proliancesurgeons.com/careers
Be Part of Who We Are

Position Summary

The Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones. The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician. This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems. Working hours: Monday - Friday 8:30am - 5:00pm
Key Duties and Responsibilities
The key duties and responsibilities of the Patient Services Representative include, but are not limited to:
• Provide exemplary customer service, both in person and on the phone.
• Greet and direct patients, vendors, and visitors.
• Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems
• Answers multiline phone system and screens calls as necessary. Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians. Identify payor source, verify insurance eligibility and financial status
• Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy
• Assist patients with check-in process, completion of paperwork or forms, when necessary
• Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments
• Review records for completeness, print necessary updates and put records in order
• Review physician clinic schedule for accuracy
• Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts
• Facilitate flow of patients by coordinating with medical assistants and clinical team
• Schedule appointments, conferences and meetings in person, as requested
• Schedule interpreters for patient appointments as needed
• Complete duties and assist others as directed
• Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook

Education/Experience

• High School Diploma or the Equivalent
• 1-2 years relevant experience in public contact, preferably in medical office environment
• Minimum 1-year front office or reception experience, medical preferred
• Practice Management and experience (desired)

Knowledge, Skills and Abilities

• Superior customer service
• Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.
• Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)
• Use time efficiently, with attention to quality, detail, accuracy and completion
• Willing and able to be flexible with working varied hours and dependable with attendance
• Ability to remove oneself personally from given situations, remaining objective
• Able to adapt to change, delays or unexpected events while maintaining a positive mindset
• Clear oral and written communication
• Ability to provide feedback to improve performance
• Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision
• Ability to prepare records in accordance with detailed instructions
• Must be able to type with speed and accuracy

Work Environment/Physical Demands

The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.