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Administrative Claims Specialist
2 months ago
Administrative Claims Specialist
Location: Downtown Boston, MA
Company: Pilgrim Insurance (A Member of Plymouth Rock Group)
Are you detail-oriented and thrive in a dynamic, fast-paced environment? Pilgrim Insurance is looking for a driven Administrative Claims Specialist to play a pivotal role in our claims team, coordinating the processing of automobile titles, and providing technical support to our claims organization. Join us and make an impact as part of a collaborative team committed to operational excellence and top-tier service.
Key Responsibilities:
- Coordinate & Oversee Title Processing: Ensure that all automobile titles are processed accurately and efficiently.
- Liaison with Salvage Vendors: Serve as the primary point of contact between Pilgrim and salvage facilities, fostering positive relationships and driving performance.
- Performance Analysis: Analyze salvage information and share insights with management to improve processes and outcomes.
- Inventory Management: Review and manage aged vehicle inventory to support accurate and timely resolution of claims.
- Cross-Functional Collaboration: Work closely with claims handlers to provide administrative and technical support, ensuring smooth operations.
- Administrative Support: Assist with claims and glass administrative tasks, and lead special projects as needed.
What We’re Looking For:
- Education: High School Diploma or Associate’s Degree (or equivalent experience).
- Industry Knowledge: Prior experience in physical damage claims, total loss claims handling, or salvage operations preferred.
- Attention to Detail: A keen eye for detail and accuracy in all tasks.
- Problem-Solving Skills: Ability to manage multiple tasks and deadlines, while identifying areas for process improvement.
- Communication: Strong verbal and written communication skills, particularly in engaging with vendors and internal teams.
- Tech-Savvy: Comfortable with modern integrated technology platforms, and capable of learning new systems quickly.
Why Pilgrim Insurance?
- Reputation for Excellence: As a member of the Plymouth Rock Group, Pilgrim Insurance is part of a highly regarded network that writes and manages over $2 billion in annual auto and homeowner insurance premiums.
- Expertise in the Industry: With over three decades of experience in the Massachusetts market, we provide tailored, comprehensive insurance services for property and casualty clients.
- Growth-Oriented Culture: We offer continuous learning opportunities and the chance to work alongside industry experts, helping you grow in your career.
- Stability & Strength: Pilgrim Insurance is rated “A- (Excellent)” by A.M. Best for financial strength, providing peace of mind for our employees and clients alike.
Join us in delivering outstanding support to our claims team while enhancing your professional growth in an exciting and innovative industry
