Content Claims Specialist

3 weeks ago


Boston, Massachusetts, United States Crawford & Company Full time
Job Summary

We are seeking a highly skilled Content Claims Specialist to join our team at Crawford & Company. As a Content Claims Specialist, you will play a critical role in the claims handling process, working closely with insurance companies and policyholders to conduct valuations of policyholders' total loss contents.

Key Responsibilities
  • Valuation Expertise: Conduct site visits to meet with adjusters and policyholders, explain your role as a Content Claims Specialist, and identify claim types and apply appropriate methodologies.
  • Inventory Management: Visit sites to conduct inventory of lost contents, ensuring accurate and timely processing of content claims.
  • Quality and Productivity: Ensure consistent and quality turnaround of all claims in accordance with company productivity and performance standards.
  • Team Collaboration: Work with Central Claims Processing to organize and direct resources required for completing inventory and LKQ assessments of damaged or destroyed total loss contents.
  • Communication: Adhere to company commitment to timely and informative updates on the content claims process to adjusters and policyholders.
Requirements
  • Education: Secondary School diploma required.
  • Experience: Some prior background or experience in the Property claims industry is considered an asset.
  • Technical Skills: Strong computer skills, including MS Office and Outlook, and ability to adapt to new technology.
  • Communication Skills: Strong communication skills and ability to work effectively in a team environment.
About Us

Crawford & Company is a global leader in claims management and outsourcing, providing innovative solutions to the insurance and risk management industries. We are committed to empowering our employees to grow, emboldening them to act, and inspiring them to innovate. Join our team and be part of a dynamic and inclusive work environment that values diversity, equity, and inclusion.



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