Personal Injury Protection Claims Specialist

3 weeks ago


Boston, Massachusetts, United States Plymouth Rock Assurance Full time
Job Summary:
We are seeking a skilled Personal Injury Protection Claims Specialist to join our team. As a Claims Specialist, you will be responsible for investigating, evaluating, and resolving injury claims under PIP policy coverages. This is a full-time position with a Monday to Friday schedule.

Key Responsibilities:
Investigate all assigned claims for coverage under both personal and commercial lines automobile policies.
Ensure timely disposition of all claims in accordance with regulatory and statutory requirements.
Communicate effectively with insureds, attorneys, medical providers, and other parties related to auto accidents.
Manage workload through claims management and imaging systems.
Pay submitted bills according to established procedures and regulatory requirements.

Requirements and Skills:
1-2 years of PIP claims handling experience.
Excellent written and verbal communication skills.
Ability to communicate effectively via phone, text, email, and other written correspondence.
Demonstrated level of competency in time management, priority setting, and customer focus.
Experience using a claims management and imaging system.

Why Work for Us:
We offer a range of benefits, including 4 weeks accrued paid time off, 9 paid national holidays per year, tuition reimbursement, low-cost health insurance options, and more.

About Us:
Plymouth Rock Assurance is a member of The Plymouth Rock Group of Companies, which writes and manages over $2 billion in personal and commercial auto and homeowners insurance throughout the Northeast and mid-Atlantic. We have over thirty years of experience handling both Massachusetts personal and commercial lines of business in the voluntary and residual markets, where we have built an unparalleled reputation for service.

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