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District Manager of Operations

1 month ago

Milwaukee, United States Bowlero Corporation Full time
Overview

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isn't any ordinary office; it's the beginning of a bowled new career as a District Manager of Operations with Bowlero Corp. Our District Manager of Operations seek to maximize district revenue by executing national and center-level initiatives and training great managers and teammates to run our world-class entertainment venues. As a District Manager of Operations, you'll be responsible for leading a dedicated group of managers at multiple centers whom you'll help recruit, hire, and train. You'll channel your inner-entrepreneur, identifying areas of weakness and strength within your region and developing actions plans in an effort to: 1) increase center revenue, 2) develop a rock star management team, and 3) encourage guests to visit week after week.

ESSENTIAL DUTIES

Get a glimpse of all you'll experience as a District Manager of Operations:

LEAD THE TEAM
  • Recruit, hire, select, and train center managers throughout your district, guiding your General Managers and Area Manager or Operations to deliver an experience that exceeds guest expectations
TRAIN YOUR TEAM
  • Identify training needs of your center managers; conduct one-on-one or class training; mentor and support your team as needed
SET GOALS. EVALUATE. PREPARE.
  • Develop goals for your center managers; conduct performance evaluations; create plans for the career development of your reports; prepare succession plans
WATCH THE BOTTOM LINE
  • Evaluate the financial progress of your centers and help them plan accordingly
ALWAYS BE INNOVATING
  • Propose major capital projects during the budgeting process and work with your region's Facility Managers to complete those projects approved
EXCEED GUEST EXPECTATIONS
  • Proactively promote an in-center experience that surprises and delights our guests, going above and beyond what our customers expect; deal promptly with any guest complaints
WHO YOU ARE

Reporting to their respective Regional Vice President of Operations, our District Manager of Operations are entertainment and hospitality industry professionals with years of experience and a knack for spotting talent and building great teams. They're active doers who use their entrepreneurial drive to maximize revenue for the centers of their assigned region(s) and who provide leadership and guidance to their region's management staff.

Check out the desired skills below and see if you have what it takes to join our world-class team:

REQUIRED SKILLS
  • 10+ Years of Management Experience
  • Bachelor's Degree
  • Experience in a high-volume retail, entertainment, hospitality, or restaurant venue
  • Strong Analytical/Decision-Making Skills
  • Exceptional "People Developer"
  • Customer Service Pro
  • Experience Supervising Numerous Departments and a Staff of 50+
  • Knowledge of POS register systems
  • Solid Communication Skills

WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment center environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

With over 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn't feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family.